[Skip to main content](#vessel-content) # configuration main - admin tools ## - **[ecodiver](/forum/user/2365-ecodiver "View ecodiver's Profile")** - [![ecodiver's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2365-ecodiver "View ecodiver's Profile") Topic Author - [ Offline](/forum/user/2365-ecodiver) Less More - Posts: 41 - Thank you received: 0 - - 14 years 1 week ago [\#74152](#74152) by [ecodiver](/forum/user/2365-ecodiver "View ecodiver's Profile") *[configuration main - admin tools](/forum/2-general-talk-about-hikashop/74152-configuration-main-admin-tools#74152 "Hi since today (last week everything worked) I have the problem, that a change in the configuration menu of hikashop will fail with these error messages (the rest of hikashop is doing well): Not Acceptable An appropriate representation of the requested resource /administrator/index.php could not be found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Maybe I have to add an eception to the ADMIN tools, but I have no idea, what is the right folder. Will the changes of the configuaration stored in another foder than the rest? thanks in advance")* was created by *[ecodiver](/forum/user/2365-ecodiver "View ecodiver's Profile")* Hi since today (last week everything worked) I have the problem, that a change in the configuration menu of hikashop will fail with these error messages (the rest of hikashop is doing well): *Not Acceptable An appropriate representation of the requested resource /administrator/index.php could not be found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.* Maybe I have to add an eception to the ADMIN tools, but I have no idea, what is the right folder. Will the changes of the configuaration stored in another foder than the rest? thanks in advance Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc0MTUyLWNvbmZpZ3VyYXRpb24tbWFpbi1hZG1pbi10b29scz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 14 years 1 week ago - 14 years 1 week ago [\#74164](#74164) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Re: configuration main - admin tools](/forum/2-general-talk-about-hikashop/74152-configuration-main-admin-tools#74164 "Hi since today (last week everything worked) I have the problem, that a change in the configuration menu of hikashop will fail with these error messages (the rest of hikashop is doing well): Not Acceptable An appropriate representation of the requested resource /administrator/index.php could not be found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Maybe I have to add an eception to the ADMIN tools, but I have no idea, what is the right folder. Will the changes of the configuaration stored in another foder than the rest? thanks in advance")* Hi there, It sound like something common. Try to remove the Code: enctype="multipart/form-data" of the file config.php in administrator/com_hikashop/views/config/tmpl/ around the first line. Last edit: 14 years 1 week ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc0MTUyLWNvbmZpZ3VyYXRpb24tbWFpbi1hZG1pbi10b29scz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ecodiver](/forum/user/2365-ecodiver "View ecodiver's Profile")** - [![ecodiver's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2365-ecodiver "View ecodiver's Profile") Topic Author - [ Offline](/forum/user/2365-ecodiver) Less More - Posts: 41 - Thank you received: 0 - - 14 years 1 week ago [\#74172](#74172) by [ecodiver](/forum/user/2365-ecodiver "View ecodiver's Profile") Replied by *[ecodiver](/forum/user/2365-ecodiver "View ecodiver's Profile")* on topic *[Re: configuration main - admin tools](/forum/2-general-talk-about-hikashop/74152-configuration-main-admin-tools#74172 "Hi since today (last week everything worked) I have the problem, that a change in the configuration menu of hikashop will fail with these error messages (the rest of hikashop is doing well): Not Acceptable An appropriate representation of the requested resource /administrator/index.php could not be found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Maybe I have to add an eception to the ADMIN tools, but I have no idea, what is the right folder. Will the changes of the configuaration stored in another foder than the rest? thanks in advance")* you are correct - the failure is gone and it is working again Thanks for that Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc0MTUyLWNvbmZpZ3VyYXRpb24tbWFpbi1hZG1pbi10b29scz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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