[Skip to main content](#vessel-content) # Some products donot display description ## - **[ghumchor](/forum/user/11177-ghumchor "View ghumchor's Profile")** - [![ghumchor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11177-ghumchor "View ghumchor's Profile") Topic Author - [ Offline](/forum/user/11177-ghumchor) Less More - Posts: 2 - Thank you received: 0 - - 13 years 11 months ago [\#75557](#75557) by [ghumchor](/forum/user/11177-ghumchor "View ghumchor's Profile") *[Some products donot display description](/forum/2-general-talk-about-hikashop/75557-some-products-donot-display-description#75557 "Hello All, I am very new to hikashop and facing several problems. Some products at my hikashop do not display description and values properly. an example is her washedupjewelry.com/rings/product/93-sun...ll-ring#.UJ6S14ciGbg My joomla version is 1.5.26 and hikashop version is 1.5.8 Can anyone please tell me why this is happening.")* was created by *[ghumchor](/forum/user/11177-ghumchor "View ghumchor's Profile")* Hello All, I am very new to hikashop and facing several problems. Some products at my hikashop do not display description and values properly. an example is her [ washedupjewelry.com/rings/product/93-sun...ll-ring#.UJ6S14ciGbg](http://washedupjewelry.com/rings/product/93-sunrise-shell-ring#.UJ6S14ciGbg) My joomla version is 1.5.26 and hikashop version is 1.5.8 Can anyone please tell me why this is happening. - [ ![Sunrise_Shell_Ring.png](/forum/attachment/6835) ](/forum/attachment/6835 "...Shell_Ring.png") [ ](/forum/attachment/6835?download=1 "...Shell_Ring.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc1NTU3LXNvbWUtcHJvZHVjdHMtZG9ub3QtZGlzcGxheS1kZXNjcmlwdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 13 years 11 months ago [\#75786](#75786) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Some products donot display description](/forum/2-general-talk-about-hikashop/75557-some-products-donot-display-description#75786 "Hello All, I am very new to hikashop and facing several problems. Some products at my hikashop do not display description and values properly. an example is her washedupjewelry.com/rings/product/93-sun...ll-ring#.UJ6S14ciGbg My joomla version is 1.5.26 and hikashop version is 1.5.8 Can anyone please tell me why this is happening.")* Hi, That's because your characteristics are not setup properly in your product. Before HikaShop 1.6.0, you had to add all the characteristics at once in a product, otherwise it would work properly. So you need to: 1. Delete all the variants of the product on the listing of variants that you can access via the button "manage variants" on the product edition screen. 2. Delete the characteristics of the product. 3. Save the product. 4. Add the characteristics again. 5. The system will regenerate all the variants automatically and you should be able to see the dropdowns properly on the front end. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc1NTU3LXNvbWUtcHJvZHVjdHMtZG9ub3QtZGlzcGxheS1kZXNjcmlwdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.039 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)