[Skip to main content](#vessel-content) # Cart updates sluggishly ## - **[inchkape](/forum/user/9413-inchkape "View inchkape's Profile")** - [![inchkape's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9413-inchkape "View inchkape's Profile") Topic Author - [ Offline](/forum/user/9413-inchkape) Less More - Posts: 16 - Thank you received: 1 - - 13 years 11 months ago [\#75675](#75675) by [inchkape](/forum/user/9413-inchkape "View inchkape's Profile") *[Cart updates sluggishly](/forum/2-general-talk-about-hikashop/75622-cart-updates-sluggishly#75675 "Hi all, after adding a different template to my online shop to resolve a javascript conflict with the other profile, everything seems to work where it didn't before. I noticed however that if I add something to the cart it doesn't always update. Sometimes I have to leave the online shop part and come back in and then see the items in the cart. avalanchesports.ch is the site. I turned off cache everywhere I could find. Any ideas? B)")* was created by *[inchkape](/forum/user/9413-inchkape "View inchkape's Profile")* Hi all, after adding a different template to my online shop to resolve a javascript conflict with the other profile, everything seems to work where it didn't before. I noticed however that if I add something to the cart it doesn't always update. Sometimes I have to leave the online shop part and come back in and then see the items in the cart. avalanchesports.ch is the site. I turned off cache everywhere I could find. Any ideas? ![B)](/media/kunena/emoticons/1.png "B)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc1NjIyLWNhcnQtdXBkYXRlcy1zbHVnZ2lzaGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[inchkape](/forum/user/9413-inchkape "View inchkape's Profile")** - [![inchkape's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9413-inchkape "View inchkape's Profile") Topic Author - [ Offline](/forum/user/9413-inchkape) Less More - Posts: 16 - Thank you received: 1 - - 13 years 11 months ago [\#75677](#75677) by [inchkape](/forum/user/9413-inchkape "View inchkape's Profile") Replied by *[inchkape](/forum/user/9413-inchkape "View inchkape's Profile")* on topic *[Cart updates sluggishly](/forum/2-general-talk-about-hikashop/75622-cart-updates-sluggishly#75677 "Hi all, after adding a different template to my online shop to resolve a javascript conflict with the other profile, everything seems to work where it didn't before. I noticed however that if I add something to the cart it doesn't always update. Sometimes I have to leave the online shop part and come back in and then see the items in the cart. avalanchesports.ch is the site. I turned off cache everywhere I could find. Any ideas? B)")* Further to my post about the sluggish cart - it doesn't apply to any user who is logged in - only a "new" user Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc1NjIyLWNhcnQtdXBkYXRlcy1zbHVnZ2lzaGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86281 - Thank you received: 14262 - - 13 years 11 months ago [\#75681](#75681) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Cart updates sluggishly](/forum/2-general-talk-about-hikashop/75622-cart-updates-sluggishly#75681 "Hi all, after adding a different template to my online shop to resolve a javascript conflict with the other profile, everything seems to work where it didn't before. I noticed however that if I add something to the cart it doesn't always update. Sometimes I have to leave the online shop part and come back in and then see the items in the cart. avalanchesports.ch is the site. I turned off cache everywhere I could find. Any ideas? B)")* If you have only these update problems when you're logged out, it definitely comes from a caching issue. Check that you have turned off the caching in the joomla configuration, the caching plugin via the joomla plugins manager and potentially other caching plugins and/or caching options in your joomla template options. The following user(s) said Thank You: [inchkape](/forum/user/9413-inchkape "View inchkape's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc1NjIyLWNhcnQtdXBkYXRlcy1zbHVnZ2lzaGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[inchkape](/forum/user/9413-inchkape "View inchkape's Profile")** - [![inchkape's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9413-inchkape "View inchkape's Profile") Topic Author - [ Offline](/forum/user/9413-inchkape) Less More - Posts: 16 - Thank you received: 1 - - 13 years 11 months ago [\#75686](#75686) by [inchkape](/forum/user/9413-inchkape "View inchkape's Profile") Replied by *[inchkape](/forum/user/9413-inchkape "View inchkape's Profile")* on topic *[Cart updates sluggishly](/forum/2-general-talk-about-hikashop/75622-cart-updates-sluggishly#75686 "Hi all, after adding a different template to my online shop to resolve a javascript conflict with the other profile, everything seems to work where it didn't before. I noticed however that if I add something to the cart it doesn't always update. Sometimes I have to leave the online shop part and come back in and then see the items in the cart. avalanchesports.ch is the site. I turned off cache everywhere I could find. Any ideas? B)")* Thanks Nicolas, caching WAS off - but i found two files in the cache that could not be deleted...I went to look via ftp and some files restored from a backup had the wrong permissions...all now seems to work! ![:cheer:](/media/kunena/emoticons/10.png ":cheer:") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc1NjIyLWNhcnQtdXBkYXRlcy1zbHVnZ2lzaGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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