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#   Order Confirmation Email

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13 years 11 months ago [\#77537](#77537) by [jonesy800](/forum/user/8090-jonesy800 "View jonesy800's Profile")  *[Order Confirmation Email](/forum/2-general-talk-about-hikashop/75947-order-confirmation-email#77537 "Does anyone know why my install is not sending confirmation emails? When i complete an order the customer is NOT receiving a order email.  Any info would be greatly appreciated!")* was created by *[jonesy800](/forum/user/8090-jonesy800 "View jonesy800's Profile")*

Does anyone know why my install is not sending confirmation emails? When i complete an order the customer is NOT receiving a order email.

Any info would be greatly appreciated!

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13 years 11 months ago [\#77581](#77581) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Order Confirmation Email](/forum/2-general-talk-about-hikashop/75947-order-confirmation-email#77581 "Does anyone know why my install is not sending confirmation emails? When i complete an order the customer is NOT receiving a order email.  Any info would be greatly appreciated!")*

Hi,

Is your "order status notification" email published ?
Did you override it ?

Regards,

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Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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