[Skip to main content](#vessel-content) # Error Message when importing images as products ## - **[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")** - [![kizza2's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6702-kizza2 "View kizza2's Profile") Topic Author - [ Offline](/forum/user/6702-kizza2) Less More - Posts: 40 - Thank you received: 0 - - 13 years 11 months ago [\#80370](#80370) by [kizza2](/forum/user/6702-kizza2 "View kizza2's Profile") *[Error Message when importing images as products](/forum/2-general-talk-about-hikashop/76436-error-message-when-importing-images-as-products#80370 "I have a photography site that has numerous images to go up in each folder. I have set up my product template and use the import images from folder option they all go up fine but when i go to my...")* was created by *[kizza2](/forum/user/6702-kizza2 "View kizza2's Profile")* I have a photography site that has numerous images to go up in each folder. I have set up my product template and use the import images from folder option they all go up fine but when i go to my website to view the images the page is not displayed correctly the images are just put down the page and i have the error message Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 4256 bytes) in /home/vixpixph/public_html/administrator/components/com_hikashop/helpers/image.php on line 489. The page is [ www.vixpixphotography.com/index.php/functions/andrew-pascalidis](http://www.vixpixphotography.com/index.php/functions/andrew-pascalidis) I have increased my memory limit with the company who hosts my site as well. Any help would be appreciated Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc2NDM2LWVycm9yLW1lc3NhZ2Utd2hlbi1pbXBvcnRpbmctaW1hZ2VzLWFzLXByb2R1Y3RzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 13 years 11 months ago [\#80440](#80440) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error Message when importing images as products](/forum/2-general-talk-about-hikashop/76436-error-message-when-importing-images-as-products#80440 "I have a photography site that has numerous images to go up in each folder. I have set up my product template and use the import images from folder option they all go up fine but when i go to my...")* Hi, When I tried your page, I didn't see the error. I think that the thumbnails are generated now. Your images are quite big (12 052 992 pixels) so I think that, during the image generation, it could have some memory problem. But, each time you would render the page, more thumbnails would be generated and after several passes, all thumbnails should be ok. We would make some tests on the helper image but we use the "PHP GD" library so we cannot manage the memory used during the image resizing. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc2NDM2LWVycm9yLW1lc3NhZ2Utd2hlbi1pbXBvcnRpbmctaW1hZ2VzLWFzLXByb2R1Y3RzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.056 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)