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#   problem with carousel

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13 years 11 months ago [\#81431](#81431) by [itacaswl](/forum/user/12270-itacaswl "View itacaswl's Profile")  *[problem with carousel](/forum/2-general-talk-about-hikashop/76635-problem-with-carousel#81431 ":( Hi i have a problem with the carousel. Sometimes dont work fine ... Please help me.  To see the error, attach 2 pictures one working fine and another working wrong.")* was created by *[itacaswl](/forum/user/12270-itacaswl "View itacaswl's Profile")*

![:(](/media/kunena/emoticons/22.png ":(")
Hi i have a problem with the carousel.
Sometimes dont work fine ...
Please help me.

To see the error, attach 2 pictures one working fine and another working wrong.

- [ ![Captura&#95;de&#95;pantalla&#95;de&#95;2012-12-11&#95;144252.png](/forum/attachment/7500) ](/forum/attachment/7500 "...-11&#95;144252.png") [ ](/forum/attachment/7500?download=1 "...-11&#95;144252.png")
- [ ![Captura&#95;de&#95;pantalla&#95;de&#95;2012-12-11&#95;161946.png](/forum/attachment/7501) ](/forum/attachment/7501 "...-11&#95;161946.png") [ ](/forum/attachment/7501?download=1 "...-11&#95;161946.png")

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13 years 11 months ago [\#81581](#81581) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[problem with carousel](/forum/2-general-talk-about-hikashop/76635-problem-with-carousel#81581 ":( Hi i have a problem with the carousel. Sometimes dont work fine ... Please help me.  To see the error, attach 2 pictures one working fine and another working wrong.")*

Hi,

As I can see you seem to have solved your problem.

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13 years 11 months ago [\#81594](#81594) by [itacaswl](/forum/user/12270-itacaswl "View itacaswl's Profile")  Replied by *[itacaswl](/forum/user/12270-itacaswl "View itacaswl's Profile")* on topic *[problem with carousel](/forum/2-general-talk-about-hikashop/76635-problem-with-carousel#81594 ":( Hi i have a problem with the carousel. Sometimes dont work fine ... Please help me.  To see the error, attach 2 pictures one working fine and another working wrong.")*

The problem is not solved. The problem is that sometimes carousel not work fine

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13 years 11 months ago [\#81615](#81615) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[problem with carousel](/forum/2-general-talk-about-hikashop/76635-problem-with-carousel#81615 ":( Hi i have a problem with the carousel. Sometimes dont work fine ... Please help me.  To see the error, attach 2 pictures one working fine and another working wrong.")*

Could you give us a screenshot of you carousel configuration ?

Are you displaying other modules sometimes or not ?
Is the problem occurring always on the same page ?

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13 years 11 months ago [\#81617](#81617) by [itacaswl](/forum/user/12270-itacaswl "View itacaswl's Profile")  Replied by *[itacaswl](/forum/user/12270-itacaswl "View itacaswl's Profile")* on topic *[problem with carousel](/forum/2-general-talk-about-hikashop/76635-problem-with-carousel#81617 ":( Hi i have a problem with the carousel. Sometimes dont work fine ... Please help me.  To see the error, attach 2 pictures one working fine and another working wrong.")*

the carousel is only in the home page.
Yes, there are other modules on the same page.
Attach
[ ![Captura&#95;de&#95;pantalla&#95;de&#95;2012-12-12&#95;105534.png](/forum/attachment/7518) ](/forum/attachment/7518 "...-12&#95;105534.png")

[ ![Captura&#95;de&#95;pantalla&#95;de&#95;2012-12-12&#95;105534&#95;2012-12-12.png](/forum/attachment/7519) ](/forum/attachment/7519 "...2012-12-12.png")

screenshots of settings.

- [ ![Captura&#95;de&#95;pantalla&#95;de&#95;2012-12-12&#95;105534.png](/forum/attachment/7518) ](/forum/attachment/7518 "...-12&#95;105534.png") [ ](/forum/attachment/7518?download=1 "...-12&#95;105534.png")
- [ ![Captura&#95;de&#95;pantalla&#95;de&#95;2012-12-12&#95;105534&#95;2012-12-12.png](/forum/attachment/7519) ](/forum/attachment/7519 "...2012-12-12.png") [ ](/forum/attachment/7519?download=1 "...2012-12-12.png")

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13 years 11 months ago [\#81648](#81648) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[problem with carousel](/forum/2-general-talk-about-hikashop/76635-problem-with-carousel#81648 ":( Hi i have a problem with the carousel. Sometimes dont work fine ... Please help me.  To see the error, attach 2 pictures one working fine and another working wrong.")*

Each time I try I have no problem with the carousel.

Weren't you doing modifications on elements displayed in the main page when the problem occurred ?
You parameters seems to be ok.

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- **[itacaswl](/forum/user/12270-itacaswl "View itacaswl's Profile")**
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13 years 11 months ago [\#81650](#81650) by [itacaswl](/forum/user/12270-itacaswl "View itacaswl's Profile")  Replied by *[itacaswl](/forum/user/12270-itacaswl "View itacaswl's Profile")* on topic *[problem with carousel](/forum/2-general-talk-about-hikashop/76635-problem-with-carousel#81650 ":( Hi i have a problem with the carousel. Sometimes dont work fine ... Please help me.  To see the error, attach 2 pictures one working fine and another working wrong.")*

if you refresh the home page several times you can see how the carousel crash

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- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
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13 years 11 months ago [\#81761](#81761) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[problem with carousel](/forum/2-general-talk-about-hikashop/76635-problem-with-carousel#81761 ":( Hi i have a problem with the carousel. Sometimes dont work fine ... Please help me.  To see the error, attach 2 pictures one working fine and another working wrong.")*

Hi,

I have see two times the problem by making several refreshs and the carousel does not really crash.
When I had the errors, a lot of images where "404 error" in the carousel. So I think that the missing images broke the carousel script.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

- [ ![err.jpg](/forum/attachment/7537) ](/forum/attachment/7537 "err.jpg") [ ](/forum/attachment/7537?download=1 "err.jpg")

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13 years 11 months ago [\#81898](#81898) by [itacaswl](/forum/user/12270-itacaswl "View itacaswl's Profile")  Replied by *[itacaswl](/forum/user/12270-itacaswl "View itacaswl's Profile")* on topic *[problem with carousel](/forum/2-general-talk-about-hikashop/76635-problem-with-carousel#81898 ":( Hi i have a problem with the carousel. Sometimes dont work fine ... Please help me.  To see the error, attach 2 pictures one working fine and another working wrong.")*

Thanks.
I think that the problem is solved.
Filling the value of widht and height , the carousel works fine .
In my configuration the value heigh was empty.

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