[Skip to main content](#vessel-content) # shipping not adding to other zones ## - **[gigi](/forum/user/9475-gigi "View gigi's Profile")** - [![gigi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9475-gigi "View gigi's Profile") Topic Author - [ Offline](/forum/user/9475-gigi) Less More - Posts: 49 - Thank you received: 2 - - 13 years 10 months ago [\#82309](#82309) by [gigi](/forum/user/9475-gigi "View gigi's Profile") *[shipping not adding to other zones](/forum/2-general-talk-about-hikashop/76815-shipping-not-adding-to-other-zones#82309 "So I have used the Australia Post shipping method. I have NOT restricted to any zones. I have chosen standard, sea and air mail and tried to purchase using an address from Canada and the shipping does not come up. It works on anything within Australia. Thanks")* was created by *[gigi](/forum/user/9475-gigi "View gigi's Profile")* So I have used the Australia Post shipping method. I have NOT restricted to any zones. I have chosen standard, sea and air mail and tried to purchase using an address from Canada and the shipping does not come up. It works on anything within Australia. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc2ODE1LXNoaXBwaW5nLW5vdC1hZGRpbmctdG8tb3RoZXItem9uZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gigi](/forum/user/9475-gigi "View gigi's Profile")** - [![gigi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9475-gigi "View gigi's Profile") Topic Author - [ Offline](/forum/user/9475-gigi) Less More - Posts: 49 - Thank you received: 2 - - 13 years 10 months ago [\#82314](#82314) by [gigi](/forum/user/9475-gigi "View gigi's Profile") Replied by *[gigi](/forum/user/9475-gigi "View gigi's Profile")* on topic *[shipping not adding to other zones](/forum/2-general-talk-about-hikashop/76815-shipping-not-adding-to-other-zones#82314 "So I have used the Australia Post shipping method. I have NOT restricted to any zones. I have chosen standard, sea and air mail and tried to purchase using an address from Canada and the shipping does not come up. It works on anything within Australia. Thanks")* > gigi wrote: So I have used the Australia Post shipping method. I have NOT restricted to any zones. I have chosen standard, sea and air mail and tried to purchase using an address from Canada and the shipping does not come up. > It works on anything within Australia. > Thanks Just adding screenshot, I got this to go to shipping but needs COUNTRY CODE?? I put in a bogus US address and looked up the zip code but this is what I got. - [ ![shipping-hikashop1.jpg](/forum/attachment/7609) ](/forum/attachment/7609 "...-hikashop1.jpg") [ ](/forum/attachment/7609?download=1 "...-hikashop1.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc2ODE1LXNoaXBwaW5nLW5vdC1hZGRpbmctdG8tb3RoZXItem9uZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 13 years 10 months ago [\#82332](#82332) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[shipping not adding to other zones](/forum/2-general-talk-about-hikashop/76815-shipping-not-adding-to-other-zones#82332 "So I have used the Australia Post shipping method. I have NOT restricted to any zones. I have chosen standard, sea and air mail and tried to purchase using an address from Canada and the shipping does not come up. It works on anything within Australia. Thanks")* Hi, It's possible that it comes from a change you made in a custom address field. For example, if you unpublished the address_country field and used your own, of if you changed its type, that could create such error as the system would have no way to match the country in the address and the country code necessary for the Australia Post plugin. If you could give a link to the shop, with potentially a user account with the address resulting in that error, we could more easily look at the issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc2ODE1LXNoaXBwaW5nLW5vdC1hZGRpbmctdG8tb3RoZXItem9uZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gigi](/forum/user/9475-gigi "View gigi's Profile")** - [![gigi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9475-gigi "View gigi's Profile") Topic Author - [ Offline](/forum/user/9475-gigi) Less More - Posts: 49 - Thank you received: 2 - - 13 years 10 months ago [\#82346](#82346) by [gigi](/forum/user/9475-gigi "View gigi's Profile") Replied by *[gigi](/forum/user/9475-gigi "View gigi's Profile")* on topic *[shipping not adding to other zones](/forum/2-general-talk-about-hikashop/76815-shipping-not-adding-to-other-zones#82346 "So I have used the Australia Post shipping method. I have NOT restricted to any zones. I have chosen standard, sea and air mail and tried to purchase using an address from Canada and the shipping does not come up. It works on anything within Australia. Thanks")* [ phonicsalive.com.au/index.php/home-versions](https://phonicsalive.com.au/index.php/home-versions) this is the link to the products BUT HERE IS ALSO link to a purchase with the address overseas where it doesn't pick up to add the shipping. [ phonicsalive.com.au/index.php/home-versi...checkout/step/step-1](https://phonicsalive.com.au/index.php/home-versions/checkout/step/step-1) NOW I AM NOT GETTING AN ERROR BUT JUST NO SHIPPING??? I have been trying to change things. I have two more small issues, I turned off the WEIGHT somewhere and now this is showing near the amount. The DOLLAR sign $ does not show against the price. When I finally go to PAYPAL it does not give the option to DON'T HAVE A PAYPAL ACCOUNT? Pay by Credit card. I have set the paypment to the standard paypal plugin which I use on another site and it works too. Many thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc2ODE1LXNoaXBwaW5nLW5vdC1hZGRpbmctdG8tb3RoZXItem9uZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gigi](/forum/user/9475-gigi "View gigi's Profile")** - [![gigi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9475-gigi "View gigi's Profile") Topic Author - [ Offline](/forum/user/9475-gigi) Less More - Posts: 49 - Thank you received: 2 - - 13 years 10 months ago [\#82394](#82394) by [gigi](/forum/user/9475-gigi "View gigi's Profile") Replied by *[gigi](/forum/user/9475-gigi "View gigi's Profile")* on topic *[shipping not adding to other zones](/forum/2-general-talk-about-hikashop/76815-shipping-not-adding-to-other-zones#82394 "So I have used the Australia Post shipping method. I have NOT restricted to any zones. I have chosen standard, sea and air mail and tried to purchase using an address from Canada and the shipping does not come up. It works on anything within Australia. Thanks")* Hoping you are up in France now I need to get this sorted, can anyone help. I have stayed up late to get this done, PLEASE HELP, it is hard to wait for reply for so long between. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc2ODE1LXNoaXBwaW5nLW5vdC1hZGRpbmctdG8tb3RoZXItem9uZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 13 years 10 months ago [\#82514](#82514) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[shipping not adding to other zones](/forum/2-general-talk-about-hikashop/76815-shipping-not-adding-to-other-zones#82514 "So I have used the Australia Post shipping method. I have NOT restricted to any zones. I have chosen standard, sea and air mail and tried to purchase using an address from Canada and the shipping does not come up. It works on anything within Australia. Thanks")* Hi, You get the AUD currency code instead of the $ because of the "format" option of your currency. You need to edit it via the menu System->Currencies and change it to %n if you ant the $. The weight is displayed on the product page because you turned on the "display weight" option of the Display tab of the configuration. PayPal will only display the "don't have a paypal account" link if your PayPal merchant account is a Business account. There is nothing you can do for that in HikaShop. That's something related to your PayPal account only. I don't see any shipping view nor any address view in your checkout. That's also why you don't get the error message since you removed them. Also, you should make sure that you didn't select any zone restriction in the "zone" field of your Australia Post plugin. That option should be left empty and the air and sea shipping methods should be ticked, otherwise, the Australia Post shipping methods will only be displayed for Australia addresses. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc2ODE1LXNoaXBwaW5nLW5vdC1hZGRpbmctdG8tb3RoZXItem9uZXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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