[Skip to main content](#vessel-content) # voting not incrementing - is this a bug? ## - **[Lemon Tree](/forum/user/9739-lemon-tree "View Lemon Tree's Profile")** - [![Lemon Tree's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9739-lemon-tree "View Lemon Tree's Profile") Topic Author - [ Offline](/forum/user/9739-lemon-tree) Less More - Posts: 23 - Thank you received: 0 - - 13 years 10 months ago - 13 years 10 months ago [\#82689](#82689) by [Lemon Tree](/forum/user/9739-lemon-tree "View Lemon Tree's Profile") *[voting not incrementing - is this a bug?](/forum/2-general-talk-about-hikashop/76882-voting-not-incrementing-is-this-a-bug#82689 "With HikaShop Essential 2.0 and Joomla 3.0 I have configured Votes to appear on the product page, with "Vote & Comment" selected, and access for registered users. I logged in as user1 and added a vote and comment, then published the comment from the backend. I logged in as user2 and and added a comment and voted (5 star vote for the product). It says "vote updated" but it still displays only (1) as the number of votes. I log in as different users but I cannot get it to increase the vote count to 2. Is this a bug? Is it something to do with my IP address (even though no IP address is showing in the votes in the backend?")* was created by *[Lemon Tree](/forum/user/9739-lemon-tree "View Lemon Tree's Profile")* With HikaShop Essential 2.0 and Joomla 3.0 I have configured Votes to appear on the product page, with "Vote & Comment" selected, and access for registered users. I logged in as user1 and added a vote and comment, then published the comment from the backend. I logged in as user2 and and added a comment and voted (5 star vote for the product). It says "vote updated" but it still displays only (1) as the number of votes. I log in as different users but I cannot get it to increase the vote count to 2. Is this a bug? Is it something to do with my IP address (even though no IP address is showing in the votes in the backend? Last edit: 13 years 10 months ago by [Lemon Tree](/forum/user/9739-lemon-tree "View Lemon Tree's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc2ODgyLXZvdGluZy1ub3QtaW5jcmVtZW50aW5nLWlzLXRoaXMtYS1idWc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 10 months ago [\#82745](#82745) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[voting not incrementing - is this a bug?](/forum/2-general-talk-about-hikashop/76882-voting-not-incrementing-is-this-a-bug#82745 "With HikaShop Essential 2.0 and Joomla 3.0 I have configured Votes to appear on the product page, with "Vote & Comment" selected, and access for registered users. I logged in as user1 and added a vote and comment, then published the comment from the backend. I logged in as user2 and and added a comment and voted (5 star vote for the product). It says "vote updated" but it still displays only (1) as the number of votes. I log in as different users but I cannot get it to increase the vote count to 2. Is this a bug? Is it something to do with my IP address (even though no IP address is showing in the votes in the backend?")* Hi, Yes for the vote, an IP check is made. That's why the vote is only updated and no vote added. It just change the value of the vote. The following user(s) said Thank You: [Lemon Tree](/forum/user/9739-lemon-tree "View Lemon Tree's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc2ODgyLXZvdGluZy1ub3QtaW5jcmVtZW50aW5nLWlzLXRoaXMtYS1idWc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.135 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)