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#   Additional information form

##

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13 years 9 months ago [\#84861](#84861) by [Bassam](/forum/user/12544-bassam "View Bassam's Profile")  *[Additional information form](/forum/2-general-talk-about-hikashop/77343-additional-information-form#84861 "I need to collect additional information from the customers after or during purchasing an alarm system like ( 3 contact names and phone numbers, Panic Password and more. I see that I can customize the form, but I'm not sure what part of the form should I add these fields since I need them after purchasing.  again thank you for help..")* was created by *[Bassam](/forum/user/12544-bassam "View Bassam's Profile")*

I need to collect additional information from the customers after or during purchasing an alarm system like ( 3 contact names and phone numbers, Panic Password and more.
I see that I can customize the form, but I'm not sure what part of the form should I add these fields since I need them after purchasing.

again thank you for help..

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- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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13 years 9 months ago [\#84900](#84900) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Additional information form](/forum/2-general-talk-about-hikashop/77343-additional-information-form#84900 "I need to collect additional information from the customers after or during purchasing an alarm system like ( 3 contact names and phone numbers, Panic Password and more. I see that I can customize the form, but I'm not sure what part of the form should I add these fields since I need them after purchasing.  again thank you for help..")*

You can create custom fields in the table "order", they will be displayed in the checkout workflow only.

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13 years 9 months ago [\#85119](#85119) by [Bassam](/forum/user/12544-bassam "View Bassam's Profile")  Replied by *[Bassam](/forum/user/12544-bassam "View Bassam's Profile")* on topic *[Additional information form](/forum/2-general-talk-about-hikashop/77343-additional-information-form#85119 "I need to collect additional information from the customers after or during purchasing an alarm system like ( 3 contact names and phone numbers, Panic Password and more. I see that I can customize the form, but I'm not sure what part of the form should I add these fields since I need them after purchasing.  again thank you for help..")*

Ok I made a custom field ITEM that show perfectly like I need it, but only show up under full disription not when in category or in any modules, what am I doing wrong here please see attached images

- [ ![item.PNG](/forum/attachment/7927) ](/forum/attachment/7927 "item.PNG") [ ](/forum/attachment/7927?download=1 "item.PNG")
- [ ![fullview.PNG](/forum/attachment/7928) ](/forum/attachment/7928 "fullview.PNG") [ ](/forum/attachment/7928?download=1 "fullview.PNG")
- [ ![catagory_view.PNG](/forum/attachment/7929) ](/forum/attachment/7929 "catagory_view.PNG") [ ](/forum/attachment/7929?download=1 "catagory_view.PNG")

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13 years 9 months ago [\#85242](#85242) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Additional information form](/forum/2-general-talk-about-hikashop/77343-additional-information-form#85242 "I need to collect additional information from the customers after or during purchasing an alarm system like ( 3 contact names and phone numbers, Panic Password and more. I see that I can customize the form, but I'm not sure what part of the form should I add these fields since I need them after purchasing.  again thank you for help..")*

For the listings, you need to activate the custom fields display.
Go in the menus Display>Content menus/modules and edit each products listing menu/module and make sure that the "Display custom item fields" option is turned on. Then you will see the fields on the listings too.

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13 years 9 months ago [\#87277](#87277) by [Bassam](/forum/user/12544-bassam "View Bassam's Profile")  Replied by *[Bassam](/forum/user/12544-bassam "View Bassam's Profile")* on topic *[Additional information form](/forum/2-general-talk-about-hikashop/77343-additional-information-form#87277 "I need to collect additional information from the customers after or during purchasing an alarm system like ( 3 contact names and phone numbers, Panic Password and more. I see that I can customize the form, but I'm not sure what part of the form should I add these fields since I need them after purchasing.  again thank you for help..")*

The custom fields keep disappearing from both category and product pages on and off, I deleted and re indexed the items changed categories, no changes the same problem, this was working for couple of weeks and just started doing that again Links:
[ www.websurveillance.com/index.php/hikash...for-products-listing](http://www.websurveillance.com/index.php/hikashop-menu-for-categories-listing/hikashop-menu-for-products-listing)
[ www.websurveillance.com/index.php/hikash...r-window-transmitter](http://www.websurveillance.com/index.php/hikashop-menu-for-categories-listing/hikashop-menu-for-products-listing/product/11-wireless-door-window-transmitter)

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13 years 9 months ago [\#87385](#87385) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Additional information form](/forum/2-general-talk-about-hikashop/77343-additional-information-form#87385 "I need to collect additional information from the customers after or during purchasing an alarm system like ( 3 contact names and phone numbers, Panic Password and more. I see that I can customize the form, but I'm not sure what part of the form should I add these fields since I need them after purchasing.  again thank you for help..")*

The custom field seems to be displayed in the listing.
For the product page are you sure that you haven't removed the code which display the custom field ? in the view "product / show_tabular"

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13 years 9 months ago [\#87452](#87452) by [Bassam](/forum/user/12544-bassam "View Bassam's Profile")  Replied by *[Bassam](/forum/user/12544-bassam "View Bassam's Profile")* on topic *[Additional information form](/forum/2-general-talk-about-hikashop/77343-additional-information-form#87452 "I need to collect additional information from the customers after or during purchasing an alarm system like ( 3 contact names and phone numbers, Panic Password and more. I see that I can customize the form, but I'm not sure what part of the form should I add these fields since I need them after purchasing.  again thank you for help..")*

Please see attached images, where always the first item has no (Custom Field)but all the other does, but when you click on any item the (Custom Field) disappear,
also please advice how to make the blue are in items wider. (see item.png)

- [ ![related_products.PNG](/forum/attachment/8224) ](/forum/attachment/8224 "...d_products.PNG") [ ](/forum/attachment/8224?download=1 "...d_products.PNG")
- [ ![item_2013-01-28.PNG](/forum/attachment/8225) ](/forum/attachment/8225 "...2013-01-28.PNG") [ ](/forum/attachment/8225?download=1 "...2013-01-28.PNG")

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13 years 9 months ago [\#87456](#87456) by [Bassam](/forum/user/12544-bassam "View Bassam's Profile")  Replied by *[Bassam](/forum/user/12544-bassam "View Bassam's Profile")* on topic *[Additional information form](/forum/2-general-talk-about-hikashop/77343-additional-information-form#87456 "I need to collect additional information from the customers after or during purchasing an alarm system like ( 3 contact names and phone numbers, Panic Password and more. I see that I can customize the form, but I'm not sure what part of the form should I add these fields since I need them after purchasing.  again thank you for help..")*

Here is the script from show_tabular:
<?php
/**
* @package HikaShop for Joomla!
* @version 2.0.0
* @author hikashop.com
* @copyright (C) 2010-2012 HIKARI SOFTWARE. All rights reserved.
* @license GNU/GPLv3 [ www.gnu.org/licenses/gpl-3.0.html](http://www.gnu.org/licenses/gpl-3.0.html)
*/
defined('_JEXEC') or die('Restricted access');
?><?php
hikashop_loadJslib('jquery');
$js = '';
$params = null;
$this->params->set('vote_type','product');
if(isset($this->element->main)){
$product_id = $this->element->main->product_id;
}else{
$product_id = $this->element->product_id;
}
$this->params->set('product_id',$product_id);
$this->params->set('productlayout','show_tabular');
$layout_vote_mini = hikashop_getLayout('vote', 'mini', $this->params, $js);
$layout_vote_listing = hikashop_getLayout('vote', 'listing', $this->params, $js);
$layout_vote_form = hikashop_getLayout('vote', 'form', $this->params, $js);

$hide_specs = 1;
if($this->element->product_weight != 0 || $this->element->product_width != 0 || $this->element->product_height != 0 || $this->element->product_length != 0)
$hide_specs = 0;
foreach ($this->fields as $fieldName => $oneExtraField) {
$value = '';
if(empty($this->element->$fieldName) && !empty($this->element->main->$fieldName))$this->element->$fieldName = $this->element->main->$fieldName;
if(isset($this->element->$fieldName))
$value = trim($this->element->$fieldName);
if(!empty($value))
$hide_specs = 0;
}
?>
<div id="hikashop_product_top_part" class="hikashop_product_top_part">
<?php if(!empty($this->element->extraData->topBegin)) { echo implode("\r\n",$this->element->extraData->topBegin); } ?>
<h1>
<span id="hikashop_product_name_main" class="hikashop_product_name_main">
<?php
if (hikashop_getCID('product_id')!=$this->element->product_id && isset ($this->element->main->product_name))
echo $this->element->main->product_name;
else
echo $this->element->product_name;
?>
</span>
<?php if ($this->config->get('show_code')) { ?>
<span id="hikashop_product_code_main" class="hikashop_product_code_main">
<?php
echo $this->element->product_code;
?>
</span>
<?php } ?>
</h1>
<?php if(!empty($this->element->extraData->topEnd)) { echo implode("\r\n",$this->element->extraData->topEnd); } ?>
<?php
$pluginsClass = hikashop_get('class.plugins');
$plugin = $pluginsClass->getByName('content', 'hikashopsocial');
if (@ $plugin->published || @ $plugin->enabled) {
echo '{hikashop_social}';
}
?>
</div>
<?php if(HIKASHOP_J30){ ?>
<div class="row-fluid">
<?php } ?>
<div id="hikashop_product_left_part" class="hikashop_product_left_part" style="width: 500px; ">
<?php
if(!empty($this->element->extraData->leftBegin)) { echo implode("\r\n",$this->element->extraData->leftBegin); }

$this->row = & $this->element;
$this->setLayout('show_block_img');
echo $this->loadTemplate();
?>
<div id="hikashop_product_description_main_mini" class="hikashop_product_description_main_mini">
<?php
$resume = substr(strip_tags(preg_replace('#<hr *id="system-readmore" */>#i','',$this->element->product_description)),0,300);
$resume .= "...<a href='#description'>See more</a>";
echo JHTML::_('content.prepare',$resume);
?>
</div>
<?php if(!empty($this->element->extraData->leftEnd)) { echo implode("\r\n",$this->element->extraData->leftEnd); } ?>
</div>
<div id="hikashop_product_right_part" class="hikashop_product_right_part">
<?php
if(!empty($this->element->extraData->rightBegin))
echo implode("\r\n",$this->element->extraData->rightBegin);
?>
<span id="hikashop_product_price_main" class="hikashop_product_price_main">
<?php
if ($this->params->get('show_price')) {
$this->row = & $this->element;
$this->setLayout('listing_price');
echo $this->loadTemplate();
}
?>
</span><br />
<div id="hikashop_product_vote_mini" class="hikashop_product_vote_mini">
<?php
if($this->params->get('show_vote_product') == '-1'){
$this->params->set('show_vote_product',$config->get('show_vote_product'));
}
if($this->params->get('show_vote_product')){
echo $layout_vote_mini;
}
?>
</div>
<?php
$this->setLayout('show_block_characteristic');
echo $this->loadTemplate();
?>
<br />
<?php
$form = ',0';
if (!$this->config->get('ajax_add_to_cart', 1)) {
$form = ',\'hikashop_product_form\'';
}
if (hikashop_level(1) && !empty ($this->element->options)) {
?>
<div id="hikashop_product_options" class="hikashop_product_options">
<?php
$this->setLayout('option');
echo $this->loadTemplate();
?>
</div>
<br />
<?php
$form = ',\'hikashop_product_form\'';
if ($this->config->get('redirect_url_after_add_cart', 'stay_if_cart') == 'ask_user') {
?>
<input type="hidden" name="popup" value="1"/>
<?php
}
}
if (!$this->params->get('catalogue') && ($this->config->get('display_add_to_cart_for_free_products') || !empty ($this->element->prices))) {
if (!empty ($this->itemFields)) {
$form = ',\'hikashop_product_form\'';
if ($this->config->get('redirect_url_after_add_cart', 'stay_if_cart') == 'ask_user') {
?>
<input type="hidden" name="popup" value="1"/>
<?php
}
$this->setLayout('show_block_custom_item');
echo $this->loadTemplate();
}
}
$this->formName = $form;
if($this->params->get('show_price')){ ?>
<span id="hikashop_product_price_with_options_main" class="hikashop_product_price_with_options_main">
</span>
<?php } ?>
<?php $contact = $this->config->get('product_contact',0); ?>
<div id="hikashop_product_contact_main" class="hikashop_product_contact_main">
<?php
if (hikashop_level(1) && ($contact == 2 || ($contact == 1 && !empty ($this->element->product_contact)))) {
$empty = '';
$params = new HikaParameter($empty);
echo $this->cart->displayButton(JText :: _('CONTACT_US_FOR_INFO'), 'contact_us', $params, hikashop_completeLink('product&task=contact&cid=' . $this->row->product_id), 'window.location=\'' . hikashop_completeLink('product&task=contact&cid=' . $this->row->product_id) . '\';return false;');
}
?>
</div>
<?php
if(!empty($this->element->extraData->rightMiddle))
echo implode("\r\n",$this->element->extraData->rightMiddle);
?>

<span id="hikashop_product_id_main" class="hikashop_product_id_main">
<input type="hidden" name="product_id" value="<?php echo $this->element->product_id; ?>" />
</span>
<br />
<div id="hikashop_product_quantity_main" class="hikashop_product_quantity_main">
<?php
$this->row = & $this->element;
$this->ajax = 'if(hikashopCheckChangeForm(\'item\',\'hikashop_product_form\')){ return hikashopModifyQuantity(\'' . $this->row->product_id . '\',field,1' . $form . ',\'cart\'); } else { return false; }';
$this->setLayout('quantity');
echo $this->loadTemplate();
?>
</div>
<?php
$this->setLayout('show_block_product_files');
echo $this->loadTemplate();
?>
<?php
if(!empty($this->element->extraData->rightEnd))
echo implode("\r\n",$this->element->extraData->rightEnd);
?>
</div>
<?php if(HIKASHOP_J30){ ?>
</div>
<?php } ?>
<div id="hikashop_product_bottom_part" class="hikashop_product_bottom_part show_tabular">
<div id="hikashop_tabs">
<ul>
<li><a href="#description"><?php echo JText::_('PRODUCT_DESCRIPTION');?></a></li>
<?php if($hide_specs == 0){ ?>
<li><a href="#specification"><?php echo JText::_('SPECIFICATIONS');?></a></li>
<?php } ?>
<li><a href="#comment"><?php echo JText::_('PRODUCT_COMMENT');?></a></li>
<li><a href="#new_comment"><?php echo JText::_('PRODUCT_NEW_COMMENT');?></a></li>
</ul>
<?php
if(!empty($this->element->extraData->bottomBegin))
echo implode("\r\n",$this->element->extraData->bottomBegin);
?>
<div id="description">
<div id="hikashop_product_description_main" class="hikashop_product_description_main">
<?php
echo JHTML::_('content.prepare',preg_replace('#<hr *id="system-readmore" */>#i','',$this->element->product_description));
?>
</div>
<span id="hikashop_product_url_main" class="hikashop_product_url_main">
<?php
if (!empty ($this->element->product_url)) {
echo JText :: sprintf('MANUFACTURER_URL', '<a href="' . $this->element->product_url . '" target="_blank">' . $this->element->product_url . '</a>');
}
?>
</span>
</div>
<?php if($hide_specs == 0){ ?>
<div id="specification">
<?php
$this->setLayout('show_block_dimensions');
echo $this->loadTemplate();
if(!empty($this->fields)){
$this->setLayout('show_block_custom_main');
echo $this->loadTemplate();
}
?>
</div>
<?php } ?>
<input type="hidden" name="cart_type" id="type" value="cart"/>
<input type="hidden" name="add" value="1"/>
<input type="hidden" name="ctrl" value="product"/>
<input type="hidden" name="task" value="updatecart"/>
<input type="hidden" name="return_url" value="<?php echo urlencode(base64_encode(urldecode($this->redirect_url)));?>"/>
</form>
<form action="<?php echo hikashop_currentURL() ?>" method="post" name="hikashop_comment_form">
<?php
if(!empty($this->element->extraData->bottomMiddle))
echo implode("\r\n",$this->element->extraData->bottomMiddle);
?>
<div id="comment">
<div id="hikashop_product_vote_listing" class="hikashop_product_vote_listing">
<?php
echo $layout_vote_listing;
?>
</div>
</div>
<div id="new_comment">
<div id="hikashop_product_vote_form" class="hikashop_product_vote_form">
<?php
echo $layout_vote_form;
?>
</div>
</div>
</form>
<?php
if(!empty($this->element->extraData->bottomEnd))
echo implode("\r\n",$this->element->extraData->bottomEnd);
?>
</div>
</div>
<script>
(function($) {
jQuery( "#hikashop_tabs" ).tabs();
})(jQuery);
</script>

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13 years 9 months ago [\#87481](#87481) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Additional information form](/forum/2-general-talk-about-hikashop/77343-additional-information-form#87481 "I need to collect additional information from the customers after or during purchasing an alarm system like ( 3 contact names and phone numbers, Panic Password and more. I see that I can customize the form, but I'm not sure what part of the form should I add these fields since I need them after purchasing.  again thank you for help..")*

Could you give us a screenshot of your custom field configuration ?

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13 years 9 months ago [\#87542](#87542) by [Bassam](/forum/user/12544-bassam "View Bassam's Profile")  Replied by *[Bassam](/forum/user/12544-bassam "View Bassam's Profile")* on topic *[Additional information form](/forum/2-general-talk-about-hikashop/77343-additional-information-form#87542 "I need to collect additional information from the customers after or during purchasing an alarm system like ( 3 contact names and phone numbers, Panic Password and more. I see that I can customize the form, but I'm not sure what part of the form should I add these fields since I need them after purchasing.  again thank you for help..")*

see attached image

- [ ![Capture.PNG](/forum/attachment/8238) ](/forum/attachment/8238 "Capture.PNG") [ ](/forum/attachment/8238?download=1 "Capture.PNG")

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13 years 9 months ago [\#87596](#87596) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Additional information form](/forum/2-general-talk-about-hikashop/77343-additional-information-form#87596 "I need to collect additional information from the customers after or during purchasing an alarm system like ( 3 contact names and phone numbers, Panic Password and more. I see that I can customize the form, but I'm not sure what part of the form should I add these fields since I need them after purchasing.  again thank you for help..")*

Try to remove the limit ("Display limited to" option).

You restrict it to a category, that's maybe why the first product of the listing don't have the custom field. Is the product in the category "Honeywell Accessories" ?

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13 years 9 months ago [\#87609](#87609) by [Bassam](/forum/user/12544-bassam "View Bassam's Profile")  Replied by *[Bassam](/forum/user/12544-bassam "View Bassam's Profile")* on topic *[Additional information form](/forum/2-general-talk-about-hikashop/77343-additional-information-form#87609 "I need to collect additional information from the customers after or during purchasing an alarm system like ( 3 contact names and phone numbers, Panic Password and more. I see that I can customize the form, but I'm not sure what part of the form should I add these fields since I need them after purchasing.  again thank you for help..")*

I changed the category to main category instead subcategory, now it shows in related products but not when you open item

- [ ![catagory_view_2013-01-29.PNG](/forum/attachment/8246) ](/forum/attachment/8246 "...2013-01-29.PNG") [ ](/forum/attachment/8246?download=1 "...2013-01-29.PNG")
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13 years 9 months ago [\#87627](#87627) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Additional information form](/forum/2-general-talk-about-hikashop/77343-additional-information-form#87627 "I need to collect additional information from the customers after or during purchasing an alarm system like ( 3 contact names and phone numbers, Panic Password and more. I see that I can customize the form, but I'm not sure what part of the form should I add these fields since I need them after purchasing.  again thank you for help..")*

Do you have removed the value for the "Display limited to" option ?

If you set a default value (temporary) is it displayed on the product page ? Try to add "echo $this->element->addzone;" in the view "product / show_tabular" and see if there is a value.

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