[Skip to main content](#vessel-content)

#   Send email when order status changes to "Shipped"

##

- **[simo90](/forum/user/7901-simo90 "View simo90's Profile")**
- [![simo90's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7901-simo90 "View simo90's Profile") Topic Author
- [ Offline](/forum/user/7901-simo90)

Less More

- Posts: 102
- Thank you received: 0
-
-
- [](http://www.m2820.com)
-

13 years 9 months ago [\#88387](#88387) by [simo90](/forum/user/7901-simo90 "View simo90's Profile")  *[Send email when order status changes to "Shipped"](/forum/2-general-talk-about-hikashop/78008-send-email-when-order-status-changes-to-shipped#88387 "How can I send an automated, pre-written, standard email to the customer when I chance their order status to "Shipped." After they pay for the order and I ship it, I want to send the same standard...")* was created by *[simo90](/forum/user/7901-simo90 "View simo90's Profile")*

How can I send an automated, pre-written, standard email to the customer when I chance their order status to "Shipped." After they pay for the order and I ship it, I want to send the same standard email to each new customer thanking them for the order, telling them when to expect the shipment, etc. Can I set this up so it is automated? I realize I can click on the email button and type an email to them, but I would prefer it be sent automatically.

---

Brad

Sunday School Teacher Training
[ www.m2820.com](http://www.m2820.com)

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MDA4LXNlbmQtZW1haWwtd2hlbi1vcmRlci1zdGF0dXMtY2hhbmdlcy10by1zaGlwcGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
- [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile")
- [ Offline](/forum/user/4105-xavier)

Less More

- Posts: 13201
- Thank you received: 2322
-
-
-
- [](http://www.kidiweb.fr)
-

13 years 9 months ago [\#88545](#88545) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Send email when order status changes to "Shipped"](/forum/2-general-talk-about-hikashop/78008-send-email-when-order-status-changes-to-shipped#88545 "How can I send an automated, pre-written, standard email to the customer when I chance their order status to "Shipped." After they pay for the order and I ship it, I want to send the same standard...")*

Hi,

You can create a plugin based on the function "onBeforeOrderUpdate()" which will be called when the order status change.
In this plugin check if the new order status is "shipped" and send an email automatically.

It require php knowledge, here is some documentation:
[ www.hikashop.com/fr/support/documentatio...r-documentation.html](http://www.hikashop.com/fr/support/documentation/62-hikashop-developer-documentation.html)

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MDA4LXNlbmQtZW1haWwtd2hlbi1vcmRlci1zdGF0dXMtY2hhbmdlcy10by1zaGlwcGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.039 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)