[Skip to main content](#vessel-content) # Joomla problem please help ## - **[greefkid21](/forum/user/13364-greefkid21 "View greefkid21's Profile")** - [![greefkid21's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13364-greefkid21 "View greefkid21's Profile") Topic Author - [ Offline](/forum/user/13364-greefkid21) Less More - Posts: 4 - Thank you received: 0 - - 13 years 8 months ago [\#88398](#88398) by [greefkid21](/forum/user/13364-greefkid21 "View greefkid21's Profile") *[Joomla problem please help](/forum/2-general-talk-about-hikashop/78012-joomla-problem-please-help#88398 "I noticed today after a few weeks of not going on to my Joomla admin page that when I need to get on to my product category page that I'm unable to do so as a 404 error comes up. So on the back end of...")* was created by *[greefkid21](/forum/user/13364-greefkid21 "View greefkid21's Profile")* I noticed today after a few weeks of not going on to my Joomla admin page that when I need to get on to my product category page that I'm unable to do so as a 404 error comes up. So on the back end of Joomla you hover over components and you see Hikashop option. Before I used to be able to hover over Hikashop and there would be a sub menu. This has now disappeared. Has anybody any ideas why this may have happened. On the front end of the website the shop is still there!!! Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MDEyLWpvb21sYS1wcm9ibGVtLXBsZWFzZS1oZWxwP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[greefkid21](/forum/user/13364-greefkid21 "View greefkid21's Profile")** - [![greefkid21's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13364-greefkid21 "View greefkid21's Profile") Topic Author - [ Offline](/forum/user/13364-greefkid21) Less More - Posts: 4 - Thank you received: 0 - - 13 years 8 months ago [\#88488](#88488) by [greefkid21](/forum/user/13364-greefkid21 "View greefkid21's Profile") Replied by *[greefkid21](/forum/user/13364-greefkid21 "View greefkid21's Profile")* on topic *[Joomla problem please help](/forum/2-general-talk-about-hikashop/78012-joomla-problem-please-help#88488 "I noticed today after a few weeks of not going on to my Joomla admin page that when I need to get on to my product category page that I'm unable to do so as a 404 error comes up. So on the back end of...")* Anybody?? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MDEyLWpvb21sYS1wcm9ibGVtLXBsZWFzZS1oZWxwP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 13 years 8 months ago [\#88616](#88616) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Joomla problem please help](/forum/2-general-talk-about-hikashop/78012-joomla-problem-please-help#88616 "I noticed today after a few weeks of not going on to my Joomla admin page that when I need to get on to my product category page that I'm unable to do so as a 404 error comes up. So on the back end of...")* Hi, That sounds like you have some issues with your menu items in the database. I would recommend to: 1. Delete all the hikashop menus of the backend (not your frontend menus !) in the jos_menus table of your database via phpmyadmin. 2. Then, click on the "rebuild tree" button of the joomla menu manager to fix the menu items data. 3. And finally, install again HikaShop in order to get the menus back in there. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MDEyLWpvb21sYS1wcm9ibGVtLXBsZWFzZS1oZWxwP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[greefkid21](/forum/user/13364-greefkid21 "View greefkid21's Profile")** - [![greefkid21's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13364-greefkid21 "View greefkid21's Profile") Topic Author - [ Offline](/forum/user/13364-greefkid21) Less More - Posts: 4 - Thank you received: 0 - - 13 years 8 months ago [\#91413](#91413) by [greefkid21](/forum/user/13364-greefkid21 "View greefkid21's Profile") Replied by *[greefkid21](/forum/user/13364-greefkid21 "View greefkid21's Profile")* on topic *[Joomla problem please help](/forum/2-general-talk-about-hikashop/78012-joomla-problem-please-help#91413 "I noticed today after a few weeks of not going on to my Joomla admin page that when I need to get on to my product category page that I'm unable to do so as a 404 error comes up. So on the back end of...")* Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MDEyLWpvb21sYS1wcm9ibGVtLXBsZWFzZS1oZWxwP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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