[Skip to main content](#vessel-content) # Still extra registration email? ## - **[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")** - [![gerardtb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12575-gerardtb "View gerardtb's Profile") Topic Author - [ Offline](/forum/user/12575-gerardtb) Less More - Posts: 106 - Thank you received: 3 - - - - [](http://www.monpetitkleding.nl) - 13 years 9 months ago [\#88494](#88494) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile") *[Still extra registration email?](/forum/2-general-talk-about-hikashop/78033-still-extra-registration-email#88494 "Hi, I disable the login registration but the costumer still get a question for a registration Email? When I only have a registration Email I don't get a Email for the confirmation of the order. When I put a extra Email field in I get the confirmation of the order. How can I remove the login registration and is this the right way to do it? Best regards, Gerard")* was created by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")* Hi, I disable the login registration but the costumer still get a question for a registration Email? When I only have a registration Email I don't get a Email for the confirmation of the order. When I put a extra Email field in I get the confirmation of the order. How can I remove the login registration and is this the right way to do it? Best regards, Gerard - [ ![extra_registration_email.jpg](/forum/attachment/8344) ](/forum/attachment/8344 "...tion_email.jpg") [ ](/forum/attachment/8344?download=1 "...tion_email.jpg") - [ ![settings_registration.jpg](/forum/attachment/8345) ](/forum/attachment/8345 "...gistration.jpg") [ ](/forum/attachment/8345?download=1 "...gistration.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MDMzLXN0aWxsLWV4dHJhLXJlZ2lzdHJhdGlvbi1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 13 years 9 months ago [\#88615](#88615) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Still extra registration email?](/forum/2-general-talk-about-hikashop/78033-still-extra-registration-email#88615 "Hi, I disable the login registration but the costumer still get a question for a registration Email? When I only have a registration Email I don't get a Email for the confirmation of the order. When I put a extra Email field in I get the confirmation of the order. How can I remove the login registration and is this the right way to do it? Best regards, Gerard")* Hi, Even if you do not have a registration, you require an billing/shipping address for your customer and an email in order to contact him. The translation of the button is just no the right one. You can change the translation content using language override. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MDMzLXN0aWxsLWV4dHJhLXJlZ2lzdHJhdGlvbi1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")** - [![gerardtb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12575-gerardtb "View gerardtb's Profile") Topic Author - [ Offline](/forum/user/12575-gerardtb) Less More - Posts: 106 - Thank you received: 3 - - - - [](http://www.monpetitkleding.nl) - 13 years 9 months ago [\#88661](#88661) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile") Replied by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")* on topic *[Still extra registration email?](/forum/2-general-talk-about-hikashop/78033-still-extra-registration-email#88661 "Hi, I disable the login registration but the costumer still get a question for a registration Email? When I only have a registration Email I don't get a Email for the confirmation of the order. When I put a extra Email field in I get the confirmation of the order. How can I remove the login registration and is this the right way to do it? Best regards, Gerard")* Thats is right the costumer require an billing/shipping address and Email but there are 2 Email adress in the form. 1 in de head of the form (registration) 2 in de adress part of the form almost at the end See attachment. When I delete the costum made Email adress I don't get a confirmation Email with the order and I can't delete the Email in the registration (head of the form) So in my case the registation Email has no function in my webshop! What do I wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MDMzLXN0aWxsLWV4dHJhLXJlZ2lzdHJhdGlvbi1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 9 months ago - 13 years 9 months ago [\#88795](#88795) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Still extra registration email?](/forum/2-general-talk-about-hikashop/78033-still-extra-registration-email#88795 "Hi, I disable the login registration but the costumer still get a question for a registration Email? When I only have a registration Email I don't get a Email for the confirmation of the order. When I put a extra Email field in I get the confirmation of the order. How can I remove the login registration and is this the right way to do it? Best regards, Gerard")* Have you edited the view "user / registration" ? Last edit: 13 years 9 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MDMzLXN0aWxsLWV4dHJhLXJlZ2lzdHJhdGlvbi1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")** - [![gerardtb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12575-gerardtb "View gerardtb's Profile") Topic Author - [ Offline](/forum/user/12575-gerardtb) Less More - Posts: 106 - Thank you received: 3 - - - - [](http://www.monpetitkleding.nl) - 13 years 9 months ago [\#88867](#88867) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile") Replied by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")* on topic *[Still extra registration email?](/forum/2-general-talk-about-hikashop/78033-still-extra-registration-email#88867 "Hi, I disable the login registration but the costumer still get a question for a registration Email? When I only have a registration Email I don't get a Email for the confirmation of the order. When I put a extra Email field in I get the confirmation of the order. How can I remove the login registration and is this the right way to do it? Best regards, Gerard")* No ![:(](/media/kunena/emoticons/22.png ":(") see screenshots - [ ![User.jpg](/forum/attachment/8397) ](/forum/attachment/8397 "User.jpg") [ ](/forum/attachment/8397?download=1 "User.jpg") - [ ![registration.jpg](/forum/attachment/8398) ](/forum/attachment/8398 "registration.jpg") [ ](/forum/attachment/8398?download=1 "registration.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MDMzLXN0aWxsLWV4dHJhLXJlZ2lzdHJhdGlvbi1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 13 years 9 months ago [\#89052](#89052) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Still extra registration email?](/forum/2-general-talk-about-hikashop/78033-still-extra-registration-email#89052 "Hi, I disable the login registration but the costumer still get a question for a registration Email? When I only have a registration Email I don't get a Email for the confirmation of the order. When I put a extra Email field in I get the confirmation of the order. How can I remove the login registration and is this the right way to do it? Best regards, Gerard")* I think that you must have edited the order creation email via the menu System->Emails. Is that the case ? If so, I would recommend to revert your changes. If not, please provide a back end access via our contact form so that we can look at your settings. The following user(s) said Thank You: [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MDMzLXN0aWxsLWV4dHJhLXJlZ2lzdHJhdGlvbi1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")** - [![gerardtb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12575-gerardtb "View gerardtb's Profile") Topic Author - [ Offline](/forum/user/12575-gerardtb) Less More - Posts: 106 - Thank you received: 3 - - - - [](http://www.monpetitkleding.nl) - 13 years 9 months ago [\#89216](#89216) by [gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile") Replied by *[gerardtb](/forum/user/12575-gerardtb "View gerardtb's Profile")* on topic *[Still extra registration email?](/forum/2-general-talk-about-hikashop/78033-still-extra-registration-email#89216 "Hi, I disable the login registration but the costumer still get a question for a registration Email? When I only have a registration Email I don't get a Email for the confirmation of the order. When I put a extra Email field in I get the confirmation of the order. How can I remove the login registration and is this the right way to do it? Best regards, Gerard")* It works, THANKS! I revert the changes and ik works. Now step by step the get de Email "template" right. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MDMzLXN0aWxsLWV4dHJhLXJlZ2lzdHJhdGlvbi1lbWFpbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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