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#   Does free Hikashop support PayPal confirmation ?

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- **[laminar](/forum/user/13412-laminar "View laminar's Profile")**
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13 years 8 months ago [\#88673](#88673) by [laminar](/forum/user/13412-laminar "View laminar's Profile")  *[Does free Hikashop support PayPal confirmation ?](/forum/2-general-talk-about-hikashop/78069-does-free-hikashop-support-paypal-confirmation#88673 "Hi,  I have installed the free hikashop on a joomla 2.5.9. site.  When customers buy via PayPal, the status of the order just remains &quot;open&quot;, and there is no action/confirmation email from PayPal.  The manual describes different config options of the PayPal Module, which I do not have in my free version ..  How is the payment process supposed to be ?")* was created by *[laminar](/forum/user/13412-laminar "View laminar's Profile")*

Hi,

I have installed the free hikashop on a joomla 2.5.9. site.

When customers buy via PayPal, the status of the order just remains "open",
and there is no action/confirmation email from PayPal.

The manual describes different config options of the PayPal Module,
which I do not have in my free version ..

How is the payment process supposed to be ?

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- **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")**
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13 years 8 months ago [\#88723](#88723) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Does free Hikashop support PayPal confirmation ?](/forum/2-general-talk-about-hikashop/78069-does-free-hikashop-support-paypal-confirmation#88723 "Hi,  I have installed the free hikashop on a joomla 2.5.9. site.  When customers buy via PayPal, the status of the order just remains &quot;open&quot;, and there is no action/confirmation email from PayPal.  The manual describes different config options of the PayPal Module, which I do not have in my free version ..  How is the payment process supposed to be ?")*

Hi,

Have you read that documentation:
[ www.hikashop.com/fr/support/documentatio...ent-paypal-form.html](http://www.hikashop.com/fr/support/documentation/32-hikashop-payment-paypal-form.html)

I think that you have a problem with your paypal configuration.

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- **[laminar](/forum/user/13412-laminar "View laminar's Profile")**
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13 years 8 months ago [\#88751](#88751) by [laminar](/forum/user/13412-laminar "View laminar's Profile")  Replied by *[laminar](/forum/user/13412-laminar "View laminar's Profile")* on topic *[Does free Hikashop support PayPal confirmation ?](/forum/2-general-talk-about-hikashop/78069-does-free-hikashop-support-paypal-confirmation#88751 "Hi,  I have installed the free hikashop on a joomla 2.5.9. site.  When customers buy via PayPal, the status of the order just remains &quot;open&quot;, and there is no action/confirmation email from PayPal.  The manual describes different config options of the PayPal Module, which I do not have in my free version ..  How is the payment process supposed to be ?")*

yes I did, but as I said, I donot have all these options, which are described there in the free version..

nevertheless it now works !

(paypal needed 2 hours for the confirmation, that was my problem)

thanks

The following user(s) said Thank You: [Jerome](/forum/user/80-jerome "View Jerome's Profile")

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