[Skip to main content](#vessel-content) # i cant get to the checkout workflow :/ ## - **[mahmoud](/forum/user/13489-mahmoud "View mahmoud's Profile")** - [![mahmoud's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13489-mahmoud "View mahmoud's Profile") Topic Author - [ Offline](/forum/user/13489-mahmoud) Less More - Posts: 2 - Thank you received: 0 - - 13 years 8 months ago [\#89214](#89214) by [mahmoud](/forum/user/13489-mahmoud "View mahmoud's Profile") *[i cant get to the checkout workflow :/](/forum/2-general-talk-about-hikashop/78171-i-cant-get-to-the-checkout-workflow#89214 "hello, first of all hikashop>configeration>checkout a 3 item menu appears to me with 1.checkout 2.shipping & payment 3.login & registration when i press any of these menus nothing happens, no page opens or any setup options opens for me , also i dont get any msg saying anything. i have reinstalled ampps and redownloaded hikashop , didnt slove the proplem :( am i doing it wrong ?? PS i have no clue about HTML/PHP or any other programming lang. :whistle:")* was created by *[mahmoud](/forum/user/13489-mahmoud "View mahmoud's Profile")* hello, first of all ![<3](/heart.gif "<3") hikashop when i go to components>hikashop>configeration>checkout a 3 item menu appears to me with 1.checkout 2.shipping & payment 3.login & registration when i press any of these menus nothing happens, no page opens or any setup options opens for me , also i dont get any msg saying anything. i have reinstalled ampps and redownloaded hikashop , didnt slove the proplem ![:(](/media/kunena/emoticons/22.png ":(") am i doing it wrong ?? PS i have no clue about HTML/PHP or any other programming lang. :whistle: - [ ![Untitled.jpg](/forum/attachment/8448) ](/forum/attachment/8448 "Untitled.jpg") [ ](/forum/attachment/8448?download=1 "Untitled.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MTcxLWktY2FudC1nZXQtdG8tdGhlLWNoZWNrb3V0LXdvcmtmbG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 8 months ago [\#89224](#89224) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[i cant get to the checkout workflow :/](/forum/2-general-talk-about-hikashop/78171-i-cant-get-to-the-checkout-workflow#89224 "hello, first of all hikashop>configeration>checkout a 3 item menu appears to me with 1.checkout 2.shipping & payment 3.login & registration when i press any of these menus nothing happens, no page opens or any setup options opens for me , also i dont get any msg saying anything. i have reinstalled ampps and redownloaded hikashop , didnt slove the proplem :( am i doing it wrong ?? PS i have no clue about HTML/PHP or any other programming lang. :whistle:")* Hi, I see that Internet Explorer said you have a Javasript error. I guess that's the source of your problem. Could you give more information about your javascript error ? I will make some tests on my sides too. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [mahmoud](/forum/user/13489-mahmoud "View mahmoud's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MTcxLWktY2FudC1nZXQtdG8tdGhlLWNoZWNrb3V0LXdvcmtmbG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[mahmoud](/forum/user/13489-mahmoud "View mahmoud's Profile")** - [![mahmoud's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13489-mahmoud "View mahmoud's Profile") Topic Author - [ Offline](/forum/user/13489-mahmoud) Less More - Posts: 2 - Thank you received: 0 - - 13 years 8 months ago [\#89239](#89239) by [mahmoud](/forum/user/13489-mahmoud "View mahmoud's Profile") Replied by *[mahmoud](/forum/user/13489-mahmoud "View mahmoud's Profile")* on topic *[i cant get to the checkout workflow :/](/forum/2-general-talk-about-hikashop/78171-i-cant-get-to-the-checkout-workflow#89239 "hello, first of all hikashop>configeration>checkout a 3 item menu appears to me with 1.checkout 2.shipping & payment 3.login & registration when i press any of these menus nothing happens, no page opens or any setup options opens for me , also i dont get any msg saying anything. i have reinstalled ampps and redownloaded hikashop , didnt slove the proplem :( am i doing it wrong ?? PS i have no clue about HTML/PHP or any other programming lang. :whistle:")* i didnt get any error msg, BUT....... its been 3 days for me trying to fix this proplem. and as 1 of my friends was passing by i told him about the proplem and he read your response about a javascript error, he then just pressed on compatibility view button now its working fine :woohoo: thx alot ![:)](/media/kunena/emoticons/3.png ":)") - [ ![Untitled1.jpg](/forum/attachment/8453) ](/forum/attachment/8453 "Untitled1.jpg") [ ](/forum/attachment/8453?download=1 "Untitled1.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MTcxLWktY2FudC1nZXQtdG8tdGhlLWNoZWNrb3V0LXdvcmtmbG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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