[Skip to main content](#vessel-content) # 404 error. Pop up window after adding ítem to cart ## - **[jaomedes](/forum/user/13588-jaomedes "View jaomedes's Profile")** - [![jaomedes's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13588-jaomedes "View jaomedes's Profile") Topic Author - [ Offline](/forum/user/13588-jaomedes) Less More - Posts: 16 - Thank you received: 1 - - 13 years 8 months ago [\#89910](#89910) by [jaomedes](/forum/user/13588-jaomedes "View jaomedes's Profile") *[404 error. Pop up window after adding ítem to cart](/forum/2-general-talk-about-hikashop/78330-404-error-pop-up-window-after-adding-item-to-cart#89910 "Hello, After adding an ítem to the cart I get the popup window but a 404 Not found error inside the box. The content of the box is not shown. If the user is registered, the popup works fine. Thanks, Jose")* was created by *[jaomedes](/forum/user/13588-jaomedes "View jaomedes's Profile")* Hello, After adding an ítem to the cart I get the popup window but a 404 Not found error inside the box. The content of the box is not shown. If the user is registered, the popup works fine. Thanks, Jose Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzMwLTQwNC1lcnJvci1wb3AtdXAtd2luZG93LWFmdGVyLWFkZGluZy1pdGVtLXRvLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 8 months ago [\#89971](#89971) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[404 error. Pop up window after adding ítem to cart](/forum/2-general-talk-about-hikashop/78330-404-error-pop-up-window-after-adding-item-to-cart#89971 "Hello, After adding an ítem to the cart I get the popup window but a 404 Not found error inside the box. The content of the box is not shown. If the user is registered, the popup works fine. Thanks, Jose")* Hi, Can you give us a screenshot of this error, or the message returned by this error ? Without that we can't really help you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzMwLTQwNC1lcnJvci1wb3AtdXAtd2luZG93LWFmdGVyLWFkZGluZy1pdGVtLXRvLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[jaomedes](/forum/user/13588-jaomedes "View jaomedes's Profile")** - [![jaomedes's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13588-jaomedes "View jaomedes's Profile") Topic Author - [ Offline](/forum/user/13588-jaomedes) Less More - Posts: 16 - Thank you received: 1 - - 13 years 8 months ago [\#91396](#91396) by [jaomedes](/forum/user/13588-jaomedes "View jaomedes's Profile") Replied by *[jaomedes](/forum/user/13588-jaomedes "View jaomedes's Profile")* on topic *[404 error. Pop up window after adding ítem to cart](/forum/2-general-talk-about-hikashop/78330-404-error-pop-up-window-after-adding-item-to-cart#91396 "Hello, After adding an ítem to the cart I get the popup window but a 404 Not found error inside the box. The content of the box is not shown. If the user is registered, the popup works fine. Thanks, Jose")* Attaching the screen shoots. Error only happens when user is not logged in. - [ ![404_error__cart.png](/forum/attachment/8717) ](/forum/attachment/8717 "...rror__cart.png") [ ](/forum/attachment/8717?download=1 "...rror__cart.png") - [ ![404_error_content.png](/forum/attachment/8718) ](/forum/attachment/8718 "...or_content.png") [ ](/forum/attachment/8718?download=1 "...or_content.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzMwLTQwNC1lcnJvci1wb3AtdXAtd2luZG93LWFmdGVyLWFkZGluZy1pdGVtLXRvLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 13 years 8 months ago [\#91509](#91509) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[404 error. Pop up window after adding ítem to cart](/forum/2-general-talk-about-hikashop/78330-404-error-pop-up-window-after-adding-item-to-cart#91509 "Hello, After adding an ítem to the cart I get the popup window but a 404 Not found error inside the box. The content of the box is not shown. If the user is registered, the popup works fine. Thanks, Jose")* Hi, Can you give a link to that product page so that we can analyze the issue ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzMwLTQwNC1lcnJvci1wb3AtdXAtd2luZG93LWFmdGVyLWFkZGluZy1pdGVtLXRvLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[jaomedes](/forum/user/13588-jaomedes "View jaomedes's Profile")** - [![jaomedes's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13588-jaomedes "View jaomedes's Profile") Topic Author - [ Offline](/forum/user/13588-jaomedes) Less More - Posts: 16 - Thank you received: 1 - - 13 years 8 months ago [\#91714](#91714) by [jaomedes](/forum/user/13588-jaomedes "View jaomedes's Profile") Replied by *[jaomedes](/forum/user/13588-jaomedes "View jaomedes's Profile")* on topic *[404 error. Pop up window after adding ítem to cart](/forum/2-general-talk-about-hikashop/78330-404-error-pop-up-window-after-adding-item-to-cart#91714 "Hello, After adding an ítem to the cart I get the popup window but a 404 Not found error inside the box. The content of the box is not shown. If the user is registered, the popup works fine. Thanks, Jose")* Hello, Unfortunately I had to migrate to another online shop product due to the issues I found with Paypal payments. The hika based shop is not active any longer. Thanks for your support. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzMwLTQwNC1lcnJvci1wb3AtdXAtd2luZG93LWFmdGVyLWFkZGluZy1pdGVtLXRvLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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