[Skip to main content](#vessel-content) # don't work breadcrumbs ## - **[insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile")** - [![insegnalo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12331-insegnalo "View insegnalo's Profile") Topic Author - [ Offline](/forum/user/12331-insegnalo) Less More - Posts: 89 - Thank you received: 1 - - [](http://www.insegnalo.it) - 13 years 8 months ago [\#90157](#90157) by [insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile") *[don't work breadcrumbs](/forum/2-general-talk-about-hikashop/78381-dont-work-breadcrumbs#90157 "Hi, Do not understand why in the breadcrumbs module 1) never appear the category name 2) the main entry (catalog) is clickable only with authenticated access 3) the name of the product is visible only with authenticated access look in the attached images do you see with user authenticated or unauthenticated how can I fix it? Thanks Fabio")* was created by *[insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile")* Hi, Do not understand why in the breadcrumbs module 1) never appear the category name 2) the main entry (catalog) is clickable only with authenticated access 3) the name of the product is visible only with authenticated access look in the attached images do you see with user authenticated or unauthenticated how can I fix it? Thanks Fabio --- Configuration: Joomla: 2.5.9 Hikashop: 2.1.1 Hikamarket: 1.1.2 - [ ![user_authent.jpg](/forum/attachment/8584) ](/forum/attachment/8584 "user_authent.jpg") [ ](/forum/attachment/8584?download=1 "user_authent.jpg") - [ ![no_user_authent.jpg](/forum/attachment/8585) ](/forum/attachment/8585 "...er_authent.jpg") [ ](/forum/attachment/8585?download=1 "...er_authent.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzgxLWRvbnQtd29yay1icmVhZGNydW1icz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 13 years 8 months ago [\#90209](#90209) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[don't work breadcrumbs](/forum/2-general-talk-about-hikashop/78381-dont-work-breadcrumbs#90209 "Hi, Do not understand why in the breadcrumbs module 1) never appear the category name 2) the main entry (catalog) is clickable only with authenticated access 3) the name of the product is visible only with authenticated access look in the attached images do you see with user authenticated or unauthenticated how can I fix it? Thanks Fabio")* Hi, 1) Do you have a product listing which display all product with sub categories ? In this case, we can't display a complete breadcrumb because the product is listed in the "root" too and that's the first "place" where the algorithm found the product. 2) It's a cache problem 3) It's a cache problem Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzgxLWRvbnQtd29yay1icmVhZGNydW1icz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile")** - [![insegnalo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12331-insegnalo "View insegnalo's Profile") Topic Author - [ Offline](/forum/user/12331-insegnalo) Less More - Posts: 89 - Thank you received: 1 - - [](http://www.insegnalo.it) - 13 years 8 months ago - 13 years 8 months ago [\#90245](#90245) by [insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile") Replied by *[insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile")* on topic *[don't work breadcrumbs](/forum/2-general-talk-about-hikashop/78381-dont-work-breadcrumbs#90245 "Hi, Do not understand why in the breadcrumbs module 1) never appear the category name 2) the main entry (catalog) is clickable only with authenticated access 3) the name of the product is visible only with authenticated access look in the attached images do you see with user authenticated or unauthenticated how can I fix it? Thanks Fabio")* Hi, Ok for steps 2 and 3 As regards the first point. Our structure is as follows. As you can see, the products should show a sub-category on breadcrumbs root ( [ www.insegnalo.it/catalogo-corsi-online/](http://www.insegnalo.it/catalogo-corsi-online/) ) | - Cat 1 ( [ www.insegnalo.it/catalogo-corsi-online/c...earning-e-formazione](http://www.insegnalo.it/catalogo-corsi-online/categoria/13-e-learning-e-formazione) ) | - Product | - Cat 2 | - Product | - Cat 3 | - Product | - Cat 4 | - Product Regards Fabio --- Configuration: Joomla: 2.5.9 Hikashop: 2.1.1 Hikamarket: 1.1.2 Last edit: 13 years 8 months ago by [insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzgxLWRvbnQtd29yay1icmVhZGNydW1icz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 13 years 8 months ago [\#90494](#90494) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[don't work breadcrumbs](/forum/2-general-talk-about-hikashop/78381-dont-work-breadcrumbs#90494 "Hi, Do not understand why in the breadcrumbs module 1) never appear the category name 2) the main entry (catalog) is clickable only with authenticated access 3) the name of the product is visible only with authenticated access look in the attached images do you see with user authenticated or unauthenticated how can I fix it? Thanks Fabio")* Hi, If you turn off the "simplified breacrumb" option of the configuration, you should get the breadcrumb like you want. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzgxLWRvbnQtd29yay1icmVhZGNydW1icz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile")** - [![insegnalo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12331-insegnalo "View insegnalo's Profile") Topic Author - [ Offline](/forum/user/12331-insegnalo) Less More - Posts: 89 - Thank you received: 1 - - [](http://www.insegnalo.it) - 13 years 8 months ago [\#90593](#90593) by [insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile") Replied by *[insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile")* on topic *[don't work breadcrumbs](/forum/2-general-talk-about-hikashop/78381-dont-work-breadcrumbs#90593 "Hi, Do not understand why in the breadcrumbs module 1) never appear the category name 2) the main entry (catalog) is clickable only with authenticated access 3) the name of the product is visible only with authenticated access look in the attached images do you see with user authenticated or unauthenticated how can I fix it? Thanks Fabio")* Hi Nicolas I turned off the "simplified breacrumb" option of the configuration but nothing changes (see attach images) Regards Fabio --- Configuration: Joomla: 2.5.9 Hikashop: 2.1.1 Hikamarket: 1.1.2 - [ ![2013-02-18_11-08-36.jpg](/forum/attachment/8626) ](/forum/attachment/8626 "...8_11-08-36.jpg") [ ](/forum/attachment/8626?download=1 "...8_11-08-36.jpg") - [ ![2013-02-18_11-08-02.jpg](/forum/attachment/8627) ](/forum/attachment/8627 "...8_11-08-02.jpg") [ ](/forum/attachment/8627?download=1 "...8_11-08-02.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzgxLWRvbnQtd29yay1icmVhZGNydW1icz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 13 years 8 months ago [\#90962](#90962) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[don't work breadcrumbs](/forum/2-general-talk-about-hikashop/78381-dont-work-breadcrumbs#90962 "Hi, Do not understand why in the breadcrumbs module 1) never appear the category name 2) the main entry (catalog) is clickable only with authenticated access 3) the name of the product is visible only with authenticated access look in the attached images do you see with user authenticated or unauthenticated how can I fix it? Thanks Fabio")* Hi, The product listing attached to your category listing display all products including products from sub categories. When HikaShop wants to generates the breadcrumb, it would found the product at the "root" ([ www.insegnalo.it/catalogo-corsi-online/](http://www.insegnalo.it/catalogo-corsi-online/)) because, the product listing which should be displayed here would contains the selected products (because it displayed all products...). That's why the breadcrumbs seems wrong but, it is not. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzgxLWRvbnQtd29yay1icmVhZGNydW1icz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile")** - [![insegnalo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12331-insegnalo "View insegnalo's Profile") Topic Author - [ Offline](/forum/user/12331-insegnalo) Less More - Posts: 89 - Thank you received: 1 - - [](http://www.insegnalo.it) - 13 years 8 months ago [\#91943](#91943) by [insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile") Replied by *[insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile")* on topic *[don't work breadcrumbs](/forum/2-general-talk-about-hikashop/78381-dont-work-breadcrumbs#91943 "Hi, Do not understand why in the breadcrumbs module 1) never appear the category name 2) the main entry (catalog) is clickable only with authenticated access 3) the name of the product is visible only with authenticated access look in the attached images do you see with user authenticated or unauthenticated how can I fix it? Thanks Fabio")* Hi Jerome sorry but I do not understand! I do not have any products on the root My products are all in 5 sub-categories. I do not understand why these these sub-categories may not be displayed in the path. thanks fabio --- Configuration: Joomla: 2.5.9 Hikashop: 2.1.1 Hikamarket: 1.1.2 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzgxLWRvbnQtd29yay1icmVhZGNydW1icz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 13 years 8 months ago [\#92385](#92385) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[don't work breadcrumbs](/forum/2-general-talk-about-hikashop/78381-dont-work-breadcrumbs#92385 "Hi, Do not understand why in the breadcrumbs module 1) never appear the category name 2) the main entry (catalog) is clickable only with authenticated access 3) the name of the product is visible only with authenticated access look in the attached images do you see with user authenticated or unauthenticated how can I fix it? Thanks Fabio")* Hi, Could you please send me a private message (or an email) with an access to your backend, I will make some tests and try to fix your issue. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzgxLWRvbnQtd29yay1icmVhZGNydW1icz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile")** - [![insegnalo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12331-insegnalo "View insegnalo's Profile") Topic Author - [ Offline](/forum/user/12331-insegnalo) Less More - Posts: 89 - Thank you received: 1 - - [](http://www.insegnalo.it) - 13 years 8 months ago [\#92553](#92553) by [insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile") Replied by *[insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile")* on topic *[don't work breadcrumbs](/forum/2-general-talk-about-hikashop/78381-dont-work-breadcrumbs#92553 "Hi, Do not understand why in the breadcrumbs module 1) never appear the category name 2) the main entry (catalog) is clickable only with authenticated access 3) the name of the product is visible only with authenticated access look in the attached images do you see with user authenticated or unauthenticated how can I fix it? Thanks Fabio")* Hi Jerome anynews? Regards fabio --- Configuration: Joomla: 2.5.9 Hikashop: 2.1.1 Hikamarket: 1.1.2 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzgxLWRvbnQtd29yay1icmVhZGNydW1icz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 13 years 8 months ago [\#93103](#93103) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[don't work breadcrumbs](/forum/2-general-talk-about-hikashop/78381-dont-work-breadcrumbs#93103 "Hi, Do not understand why in the breadcrumbs module 1) never appear the category name 2) the main entry (catalog) is clickable only with authenticated access 3) the name of the product is visible only with authenticated access look in the attached images do you see with user authenticated or unauthenticated how can I fix it? Thanks Fabio")* Hi, Sorry, I was in holidays last 4 days. I take a look to your website last week but the account you gave me does not have the right to access to the HikaShop configuration so I couldn't make more tests and check your configuration. Best regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzgxLWRvbnQtd29yay1icmVhZGNydW1icz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile")** - [![insegnalo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12331-insegnalo "View insegnalo's Profile") Topic Author - [ Offline](/forum/user/12331-insegnalo) Less More - Posts: 89 - Thank you received: 1 - - [](http://www.insegnalo.it) - 13 years 8 months ago [\#93143](#93143) by [insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile") Replied by *[insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile")* on topic *[don't work breadcrumbs](/forum/2-general-talk-about-hikashop/78381-dont-work-breadcrumbs#93143 "Hi, Do not understand why in the breadcrumbs module 1) never appear the category name 2) the main entry (catalog) is clickable only with authenticated access 3) the name of the product is visible only with authenticated access look in the attached images do you see with user authenticated or unauthenticated how can I fix it? Thanks Fabio")* ok sorry I expanded permissions regards Fabio --- Configuration: Joomla: 2.5.9 Hikashop: 2.1.1 Hikamarket: 1.1.2 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzgxLWRvbnQtd29yay1icmVhZGNydW1icz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 13 years 8 months ago [\#93318](#93318) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[don't work breadcrumbs](/forum/2-general-talk-about-hikashop/78381-dont-work-breadcrumbs#93318 "Hi, Do not understand why in the breadcrumbs module 1) never appear the category name 2) the main entry (catalog) is clickable only with authenticated access 3) the name of the product is visible only with authenticated access look in the attached images do you see with user authenticated or unauthenticated how can I fix it? Thanks Fabio")* As expected, there was no issue in HikaShop. The problem was the category tree data which was completely screwed up in the database. So the system wasn't able to load the categories properly on your website to calculate the breacrumb. I've fixed the data in the database via a hidden category tree rebuild function and the breadcrumb now works properly on your website as far as I can see. The following user(s) said Thank You: [insegnalo](/forum/user/12331-insegnalo "View insegnalo's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4MzgxLWRvbnQtd29yay1icmVhZGNydW1icz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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