[Skip to main content](#vessel-content) # CART ADDRESS BUG WITH 2.1 UPGRADE ## - **[Carey](/forum/user/11933-carey "View Carey's Profile")** - [![Carey's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11933-carey "View Carey's Profile") Topic Author - [ Offline](/forum/user/11933-carey) Less More - Posts: 23 - Thank you received: 0 - - 13 years 8 months ago - 13 years 8 months ago [\#90456](#90456) by [Carey](/forum/user/11933-carey "View Carey's Profile") *[CART ADDRESS BUG WITH 2.1 UPGRADE](/forum/2-general-talk-about-hikashop/78453-cart-address-bug-with-2-1-upgrade#90456 "Hi, After upgrading to the 2.1 I am having a couple issues. The main one is i cannot advance past the address field in the checkout process. I just get a white screen or an error depending on which browser I am on. Here is the error message with the debug on Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 86 bytes) in /home/p/prm-atv/public_html/libraries/joomla/database/database/mysqli.php on line 498 Click "add to cart", then click proceed, then next. If I log in with an account I can click the shipping, or payment option of the progress bar and advance through with a shipping charge and everything, but when the address tab is selected, I get the same error. I also have an issue with the options, and not being redirected to the checkout after a product is added to cart even though that is chosen in configuration. I have not been able to work through those because of the cart issue though. Please help! We are completely down. Sorry, should have put this in bug reports. Thank You")* was created by *[Carey](/forum/user/11933-carey "View Carey's Profile")* Hi, After upgrading to the 2.1 I am having a couple issues. The main one is i cannot advance past the address field in the checkout process. I just get a white screen or an error depending on which browser I am on. Here is the error message with the debug on Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 86 bytes) in /home/p/prm-atv/public_html/libraries/joomla/database/database/mysqli.php on line 498 [ Here is a link to a product page.](https://prm-atv.com/honda/honda-atv-s/trx450r/product/1782-baja-bumper-trx-450r-450er-trx-400ex-400x.html) Click "add to cart", then click proceed, then next. If I log in with an account I can click the shipping, or payment option of the progress bar and advance through with a shipping charge and everything, but when the address tab is selected, I get the same error. I also have an issue with the options, and not being redirected to the checkout after a product is added to cart even though that is chosen in configuration. I have not been able to work through those because of the cart issue though. Please help! We are completely down. Sorry, should have put this in bug reports. Thank You Last edit: 13 years 8 months ago by [Carey](/forum/user/11933-carey "View Carey's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4NDUzLWNhcnQtYWRkcmVzcy1idWctd2l0aC0yLTEtdXBncmFkZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 13 years 8 months ago [\#90518](#90518) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[CART ADDRESS BUG WITH 2.1 UPGRADE](/forum/2-general-talk-about-hikashop/78453-cart-address-bug-with-2-1-upgrade#90518 "Hi, After upgrading to the 2.1 I am having a couple issues. The main one is i cannot advance past the address field in the checkout process. I just get a white screen or an error depending on which browser I am on. Here is the error message with the debug on Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 86 bytes) in /home/p/prm-atv/public_html/libraries/joomla/database/database/mysqli.php on line 498 Click "add to cart", then click proceed, then next. If I log in with an account I can click the shipping, or payment option of the progress bar and advance through with a shipping charge and everything, but when the address tab is selected, I get the same error. I also have an issue with the options, and not being redirected to the checkout after a product is added to cart even though that is chosen in configuration. I have not been able to work through those because of the cart issue though. Please help! We are completely down. Sorry, should have put this in bug reports. Thank You")* Hi, Please increase the memory_limit option of your php.ini of your server (ask your hosting company if you don't know how) and that should avoid that error during the checkout. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4NDUzLWNhcnQtYWRkcmVzcy1idWctd2l0aC0yLTEtdXBncmFkZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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