[Skip to main content](#vessel-content) # paypal charges 2 shipping fees at checkout ## - **[piscitellij](/forum/user/9489-piscitellij "View piscitellij's Profile")** - [![piscitellij's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9489-piscitellij "View piscitellij's Profile") Topic Author - [ Offline](/forum/user/9489-piscitellij) Less More - Posts: 18 - Thank you received: 0 - - 13 years 8 months ago [\#91816](#91816) by [piscitellij](/forum/user/9489-piscitellij "View piscitellij's Profile") *[paypal charges 2 shipping fees at checkout](/forum/2-general-talk-about-hikashop/78703-paypal-charges-2-shipping-fees-at-checkout#91816 "The scenario is a customer orders an item from portopong.com and selects shipping method of ground ($11.99) then goes to checkout via PAYPAL and at the paypal screen it shows item cost + shipping cost...")* was created by *[piscitellij](/forum/user/9489-piscitellij "View piscitellij's Profile")* The scenario is a customer orders an item from portopong.com and selects shipping method of ground ($11.99) then goes to checkout via PAYPAL and at the paypal screen it shows item cost + shipping cost ($11.99) and then asks them to supply shipping zipcode and upon submit adds another shipping fee. Paypal is treating the hikashop shipping fee as a line item vs shipping cost. How do we make it so only what we charge on the site for shipping is what is applied and no more. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4NzAzLXBheXBhbC1jaGFyZ2VzLTItc2hpcHBpbmctZmVlcy1hdC1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 8 months ago [\#91919](#91919) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[paypal charges 2 shipping fees at checkout](/forum/2-general-talk-about-hikashop/78703-paypal-charges-2-shipping-fees-at-checkout#91919 "The scenario is a customer orders an item from portopong.com and selects shipping method of ground ($11.99) then goes to checkout via PAYPAL and at the paypal screen it shows item cost + shipping cost...")* Hi, Try to change the value of the option "No shipping" in the paypal method configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4NzAzLXBheXBhbC1jaGFyZ2VzLTItc2hpcHBpbmctZmVlcy1hdC1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[piscitellij](/forum/user/9489-piscitellij "View piscitellij's Profile")** - [![piscitellij's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9489-piscitellij "View piscitellij's Profile") Topic Author - [ Offline](/forum/user/9489-piscitellij) Less More - Posts: 18 - Thank you received: 0 - - 13 years 8 months ago [\#92072](#92072) by [piscitellij](/forum/user/9489-piscitellij "View piscitellij's Profile") Replied by *[piscitellij](/forum/user/9489-piscitellij "View piscitellij's Profile")* on topic *[paypal charges 2 shipping fees at checkout](/forum/2-general-talk-about-hikashop/78703-paypal-charges-2-shipping-fees-at-checkout#92072 "The scenario is a customer orders an item from portopong.com and selects shipping method of ground ($11.99) then goes to checkout via PAYPAL and at the paypal screen it shows item cost + shipping cost...")* sorry that doesnt do it. when i get to paypal it has the box to estimate shipping costs, then adds shipping. It treats the shipping as a line item in the cart, but the tax comes over fine. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4NzAzLXBheXBhbC1jaGFyZ2VzLTItc2hpcHBpbmctZmVlcy1hdC1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 13 years 8 months ago [\#92088](#92088) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[paypal charges 2 shipping fees at checkout](/forum/2-general-talk-about-hikashop/78703-paypal-charges-2-shipping-fees-at-checkout#92088 "The scenario is a customer orders an item from portopong.com and selects shipping method of ground ($11.99) then goes to checkout via PAYPAL and at the paypal screen it shows item cost + shipping cost...")* You need to deactivate the shipping in your PayPal account settings so that only the shipping of HikaShop is taken into account. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4NzAzLXBheXBhbC1jaGFyZ2VzLTItc2hpcHBpbmctZmVlcy1hdC1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[piscitellij](/forum/user/9489-piscitellij "View piscitellij's Profile")** - [![piscitellij's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9489-piscitellij "View piscitellij's Profile") Topic Author - [ Offline](/forum/user/9489-piscitellij) Less More - Posts: 18 - Thank you received: 0 - - 13 years 8 months ago [\#92199](#92199) by [piscitellij](/forum/user/9489-piscitellij "View piscitellij's Profile") Replied by *[piscitellij](/forum/user/9489-piscitellij "View piscitellij's Profile")* on topic *[paypal charges 2 shipping fees at checkout](/forum/2-general-talk-about-hikashop/78703-paypal-charges-2-shipping-fees-at-checkout#92199 "The scenario is a customer orders an item from portopong.com and selects shipping method of ground ($11.99) then goes to checkout via PAYPAL and at the paypal screen it shows item cost + shipping cost...")* JACK POT! That was the answer. Thank you. Had to deactivate paypal shipping rules, now need to keep an eye on if it affects other projects linked to that account. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc4NzAzLXBheXBhbC1jaGFyZ2VzLTItc2hpcHBpbmctZmVlcy1hdC1jaGVja291dD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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