[Skip to main content](#vessel-content) # Australia Post - 2 Package ## - **[SuzyBGood](/forum/user/8544-suzybgood "View SuzyBGood's Profile")** - [![SuzyBGood's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8544-suzybgood "View SuzyBGood's Profile") Topic Author - [ Offline](/forum/user/8544-suzybgood) Less More - Posts: 103 - Thank you received: 0 - - 13 years 8 months ago [\#93761](#93761) by [SuzyBGood](/forum/user/8544-suzybgood "View SuzyBGood's Profile") *[Australia Post - 2 Package](/forum/2-general-talk-about-hikashop/79140-australia-post-2-package#93761 "Hi Again, The AusPost Shipping Module seems to be working now (was this fixed?) but I notice something I haven't before. When I choose 2 products it gives me a total and then puts a little note underneath that says (2 packages). The item that I am including is small and we'd likely wrap it together to ship. Is there a place where I can control this? Cheers, Susan")* was created by *[SuzyBGood](/forum/user/8544-suzybgood "View SuzyBGood's Profile")* Hi Again, The AusPost Shipping Module seems to be working now (was this fixed?) but I notice something I haven't before. When I choose 2 products it gives me a total and then puts a little note underneath that says (2 packages). The item that I am including is small and we'd likely wrap it together to ship. Is there a place where I can control this? Cheers, Susan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc5MTQwLWF1c3RyYWxpYS1wb3N0LTItcGFja2FnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 13 years 8 months ago [\#93803](#93803) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Australia Post - 2 Package](/forum/2-general-talk-about-hikashop/79140-australia-post-2-package#93803 "Hi Again, The AusPost Shipping Module seems to be working now (was this fixed?) but I notice something I haven't before. When I choose 2 products it gives me a total and then puts a little note underneath that says (2 packages). The item that I am including is small and we'd likely wrap it together to ship. Is there a place where I can control this? Cheers, Susan")* Hi, It's probably because in the options of the plugin you have the option "group products" turned off so the shipping fee is calculated as if you send the products in different packages. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc5MTQwLWF1c3RyYWxpYS1wb3N0LTItcGFja2FnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[SuzyBGood](/forum/user/8544-suzybgood "View SuzyBGood's Profile")** - [![SuzyBGood's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8544-suzybgood "View SuzyBGood's Profile") Topic Author - [ Offline](/forum/user/8544-suzybgood) Less More - Posts: 103 - Thank you received: 0 - - 13 years 8 months ago [\#93888](#93888) by [SuzyBGood](/forum/user/8544-suzybgood "View SuzyBGood's Profile") Replied by *[SuzyBGood](/forum/user/8544-suzybgood "View SuzyBGood's Profile")* on topic *[Australia Post - 2 Package](/forum/2-general-talk-about-hikashop/79140-australia-post-2-package#93888 "Hi Again, The AusPost Shipping Module seems to be working now (was this fixed?) but I notice something I haven't before. When I choose 2 products it gives me a total and then puts a little note underneath that says (2 packages). The item that I am including is small and we'd likely wrap it together to ship. Is there a place where I can control this? Cheers, Susan")* Hi Nicolas, I wish. Group products is ticked. It's not a huge deal, but the original package is large (rolled wrapping paper) and all they are adding is tape. So to add the extra packaging on top for tape seems a bit crazy. Let me know if you have any other thoughts. Cheers, Susan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc5MTQwLWF1c3RyYWxpYS1wb3N0LTItcGFja2FnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 13 years 8 months ago [\#93953](#93953) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Australia Post - 2 Package](/forum/2-general-talk-about-hikashop/79140-australia-post-2-package#93953 "Hi Again, The AusPost Shipping Module seems to be working now (was this fixed?) but I notice something I haven't before. When I choose 2 products it gives me a total and then puts a little note underneath that says (2 packages). The item that I am including is small and we'd likely wrap it together to ship. Is there a place where I can control this? Cheers, Susan")* Then it could be that the weight/dimension of the products combined goes over the restrictions of Austalia Post for packages (max weight of 20kg, max length of 1.05m and max volume of 128625000 mm^3) If you just don't want to display that text, you can override the translation key X_PACKAGES and change the text: [ www.hikashop.com/en/download/languages.html#modify](http://www.hikashop.com/en/download/languages.html#modify) The following user(s) said Thank You: [SuzyBGood](/forum/user/8544-suzybgood "View SuzyBGood's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzc5MTQwLWF1c3RyYWxpYS1wb3N0LTItcGFja2FnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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