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#   Shipping method doesn't auto-select with coupon

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13 years 7 months ago [\#95014](#95014) by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")  *[Shipping method doesn't auto-select with coupon](/forum/2-general-talk-about-hikashop/79400-shipping-method-doesnt-auto-select-with-coupon#95014 "Hi Everyone,  The auto select and auto submit shipping method in the checkout works fine, but as soon as a coupon is entered, it has to be selected manually.  If I remove the coupon, the shipping method is not selected.  In my checkout configuration &quot;auto select default shipping and payment methods&quot;, &quot;auto submit shipping and payment methods&quot; and &quot;force shipping regardless of weight&quot; are all set to &quot;Yes&quot;.  Any ideas?  Many thanks")* was created by *[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")*

Hi Everyone,

The auto select and auto submit shipping method in the checkout works fine, but as soon as a coupon is entered, it has to be selected manually.

If I remove the coupon, the shipping method is not selected.

In my checkout configuration "auto select default shipping and payment methods", "auto submit shipping and payment methods" and "force shipping regardless of weight" are all set to "Yes".

Any ideas?

Many thanks

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13 years 7 months ago [\#95023](#95023) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping method doesn't auto-select with coupon](/forum/2-general-talk-about-hikashop/79400-shipping-method-doesnt-auto-select-with-coupon#95023 "Hi Everyone,  The auto select and auto submit shipping method in the checkout works fine, but as soon as a coupon is entered, it has to be selected manually.  If I remove the coupon, the shipping method is not selected.  In my checkout configuration &quot;auto select default shipping and payment methods&quot;, &quot;auto submit shipping and payment methods&quot; and &quot;force shipping regardless of weight&quot; are all set to &quot;Yes&quot;.  Any ideas?  Many thanks")*

Hi,

Make sure that you have the shipping view in your checkout workflow or the shipping method won't be reselected.

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13 years 7 months ago [\#95028](#95028) by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")  Replied by *[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")* on topic *[Shipping method doesn't auto-select with coupon](/forum/2-general-talk-about-hikashop/79400-shipping-method-doesnt-auto-select-with-coupon#95028 "Hi Everyone,  The auto select and auto submit shipping method in the checkout works fine, but as soon as a coupon is entered, it has to be selected manually.  If I remove the coupon, the shipping method is not selected.  In my checkout configuration &quot;auto select default shipping and payment methods&quot;, &quot;auto submit shipping and payment methods&quot; and &quot;force shipping regardless of weight&quot; are all set to &quot;Yes&quot;.  Any ideas?  Many thanks")*

Hi Nicolas,

I've attached a screenshot of my checkout configuration. Does everything look ok?

- [ ![checkout-configuration.png](/forum/attachment/9195) ](/forum/attachment/9195 "...figuration.png") [ ](/forum/attachment/9195?download=1 "...figuration.png")

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13 years 7 months ago [\#95055](#95055) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping method doesn't auto-select with coupon](/forum/2-general-talk-about-hikashop/79400-shipping-method-doesnt-auto-select-with-coupon#95055 "Hi Everyone,  The auto select and auto submit shipping method in the checkout works fine, but as soon as a coupon is entered, it has to be selected manually.  If I remove the coupon, the shipping method is not selected.  In my checkout configuration &quot;auto select default shipping and payment methods&quot;, &quot;auto submit shipping and payment methods&quot; and &quot;force shipping regardless of weight&quot; are all set to &quot;Yes&quot;.  Any ideas?  Many thanks")*

That looks ok. Make sure that you're using the latest version as I recall fixing things in the checkout for 2.1.1 regarding reselection of shipping/payment methods during the checkout.

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13 years 7 months ago [\#95060](#95060) by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")  Replied by *[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")* on topic *[Shipping method doesn't auto-select with coupon](/forum/2-general-talk-about-hikashop/79400-shipping-method-doesnt-auto-select-with-coupon#95060 "Hi Everyone,  The auto select and auto submit shipping method in the checkout works fine, but as soon as a coupon is entered, it has to be selected manually.  If I remove the coupon, the shipping method is not selected.  In my checkout configuration &quot;auto select default shipping and payment methods&quot;, &quot;auto submit shipping and payment methods&quot; and &quot;force shipping regardless of weight&quot; are all set to &quot;Yes&quot;.  Any ideas?  Many thanks")*

Thanks Nicolas,

I'll update and let you know.

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13 years 7 months ago [\#95289](#95289) by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")  Replied by *[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")* on topic *[Shipping method doesn't auto-select with coupon](/forum/2-general-talk-about-hikashop/79400-shipping-method-doesnt-auto-select-with-coupon#95289 "Hi Everyone,  The auto select and auto submit shipping method in the checkout works fine, but as soon as a coupon is entered, it has to be selected manually.  If I remove the coupon, the shipping method is not selected.  In my checkout configuration &quot;auto select default shipping and payment methods&quot;, &quot;auto submit shipping and payment methods&quot; and &quot;force shipping regardless of weight&quot; are all set to &quot;Yes&quot;.  Any ideas?  Many thanks")*

Hi Nicolas,

I've just updated to 2.1.1, but the problem remains.

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13 years 7 months ago [\#95494](#95494) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping method doesn't auto-select with coupon](/forum/2-general-talk-about-hikashop/79400-shipping-method-doesnt-auto-select-with-coupon#95494 "Hi Everyone,  The auto select and auto submit shipping method in the checkout works fine, but as soon as a coupon is entered, it has to be selected manually.  If I remove the coupon, the shipping method is not selected.  In my checkout configuration &quot;auto select default shipping and payment methods&quot;, &quot;auto submit shipping and payment methods&quot; and &quot;force shipping regardless of weight&quot; are all set to &quot;Yes&quot;.  Any ideas?  Many thanks")*

Hi,

Ok, can you provide all the information necessary to reproduce the problem on your website and a FTP access so that we can look at the problem ?
You can provide the sensitive information via PM or our contact form.

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13 years 7 months ago [\#95507](#95507) by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")  Replied by *[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")* on topic *[Shipping method doesn't auto-select with coupon](/forum/2-general-talk-about-hikashop/79400-shipping-method-doesnt-auto-select-with-coupon#95507 "Hi Everyone,  The auto select and auto submit shipping method in the checkout works fine, but as soon as a coupon is entered, it has to be selected manually.  If I remove the coupon, the shipping method is not selected.  In my checkout configuration &quot;auto select default shipping and payment methods&quot;, &quot;auto submit shipping and payment methods&quot; and &quot;force shipping regardless of weight&quot; are all set to &quot;Yes&quot;.  Any ideas?  Many thanks")*

Hi Nicolas,

I've sent you all the details as well as the steps to reproduce the problem via your contact form.

Thanks!

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13 years 7 months ago [\#95716](#95716) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Shipping method doesn't auto-select with coupon](/forum/2-general-talk-about-hikashop/79400-shipping-method-doesnt-auto-select-with-coupon#95716 "Hi Everyone,  The auto select and auto submit shipping method in the checkout works fine, but as soon as a coupon is entered, it has to be selected manually.  If I remove the coupon, the shipping method is not selected.  In my checkout configuration &quot;auto select default shipping and payment methods&quot;, &quot;auto submit shipping and payment methods&quot; and &quot;force shipping regardless of weight&quot; are all set to &quot;Yes&quot;.  Any ideas?  Many thanks")*

Hi,

I got the access but I won't be available a lot until next week and since that investigation will take me a lot of time, I will have to postpone it until then.

Thank you for your understanding.

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13 years 7 months ago [\#95761](#95761) by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")  Replied by *[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")* on topic *[Shipping method doesn't auto-select with coupon](/forum/2-general-talk-about-hikashop/79400-shipping-method-doesnt-auto-select-with-coupon#95761 "Hi Everyone,  The auto select and auto submit shipping method in the checkout works fine, but as soon as a coupon is entered, it has to be selected manually.  If I remove the coupon, the shipping method is not selected.  In my checkout configuration &quot;auto select default shipping and payment methods&quot;, &quot;auto submit shipping and payment methods&quot; and &quot;force shipping regardless of weight&quot; are all set to &quot;Yes&quot;.  Any ideas?  Many thanks")*

Thanks Nicolas, no problem. ![;)](/media/kunena/emoticons/24.png ";)")

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13 years 7 months ago [\#96177](#96177) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method doesn't auto-select with coupon](/forum/2-general-talk-about-hikashop/79400-shipping-method-doesnt-auto-select-with-coupon#96177 "Hi Everyone,  The auto select and auto submit shipping method in the checkout works fine, but as soon as a coupon is entered, it has to be selected manually.  If I remove the coupon, the shipping method is not selected.  In my checkout configuration &quot;auto select default shipping and payment methods&quot;, &quot;auto submit shipping and payment methods&quot; and &quot;force shipping regardless of weight&quot; are all set to &quot;Yes&quot;.  Any ideas?  Many thanks")*

Hi,

I tested it on my end and the shipping method is checked even when a coupon code is entered, did you solved your problem ?

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13 years 7 months ago [\#96191](#96191) by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")  Replied by *[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")* on topic *[Shipping method doesn't auto-select with coupon](/forum/2-general-talk-about-hikashop/79400-shipping-method-doesnt-auto-select-with-coupon#96191 "Hi Everyone,  The auto select and auto submit shipping method in the checkout works fine, but as soon as a coupon is entered, it has to be selected manually.  If I remove the coupon, the shipping method is not selected.  In my checkout configuration &quot;auto select default shipping and payment methods&quot;, &quot;auto submit shipping and payment methods&quot; and &quot;force shipping regardless of weight&quot; are all set to &quot;Yes&quot;.  Any ideas?  Many thanks")*

Hi Mohamed,

No I haven't fixed it. I was waiting for Nicolas to have a look this week, once he's back.

I've just tested it and I still have the same problem. Please see the attached image...

Thanks

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13 years 7 months ago [\#97357](#97357) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method doesn't auto-select with coupon](/forum/2-general-talk-about-hikashop/79400-shipping-method-doesnt-auto-select-with-coupon#97357 "Hi Everyone,  The auto select and auto submit shipping method in the checkout works fine, but as soon as a coupon is entered, it has to be selected manually.  If I remove the coupon, the shipping method is not selected.  In my checkout configuration &quot;auto select default shipping and payment methods&quot;, &quot;auto submit shipping and payment methods&quot; and &quot;force shipping regardless of weight&quot; are all set to &quot;Yes&quot;.  Any ideas?  Many thanks")*

Hi,

I've done some modification through your ***views/checkout/views.html.php*** file, and it seems to be working fine now.

The following user(s) said Thank You: [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")

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13 years 7 months ago [\#97372](#97372) by [PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")  Replied by *[PhantomPWR](/forum/user/2255-phantompwr "View PhantomPWR's Profile")* on topic *[Shipping method doesn't auto-select with coupon](/forum/2-general-talk-about-hikashop/79400-shipping-method-doesnt-auto-select-with-coupon#97372 "Hi Everyone,  The auto select and auto submit shipping method in the checkout works fine, but as soon as a coupon is entered, it has to be selected manually.  If I remove the coupon, the shipping method is not selected.  In my checkout configuration &quot;auto select default shipping and payment methods&quot;, &quot;auto submit shipping and payment methods&quot; and &quot;force shipping regardless of weight&quot; are all set to &quot;Yes&quot;.  Any ideas?  Many thanks")*

Hi Mohamed,

Thank you very much! It's working now. ![:)](/media/kunena/emoticons/3.png ":)")

Regards

Jean

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