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#   No Shipping Method Found

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- **[Curtis](/forum/user/15391-curtis "View Curtis's Profile")**
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13 years 7 months ago [\#96056](#96056) by [Curtis](/forum/user/15391-curtis "View Curtis's Profile")  *[No Shipping Method Found](/forum/2-general-talk-about-hikashop/79639-no-shipping-method-found#96056 "I'm getting the No shipping method found message when I test the cart with only the UPS shipping option activated. It works find with just the manual shipping method activated. I've read this board all weekend, the FAQ and the documentation related to this issue. I really like this product but I have to have the UPS plugin or it is a deal killer. Payment method works fine. I've got the access key and everything related to UPS plugged in correctly. I've got dimensions on the products set to 1 foot and the weight at 2 pounds. Everything is published or public so far as I can tell. I've got it loaded on a Gantry template. I've gone through all 12 of these tips on this:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  although I don't understand the part about displaying error messages. I'm up for any more suggestions. I'm sure it's something I'm missing but am stumped.")* was created by *[Curtis](/forum/user/15391-curtis "View Curtis's Profile")*

I'm getting the No shipping method found message when I test the cart with only the UPS shipping option activated.
It works find with just the manual shipping method activated.
I've read this board all weekend, the FAQ and the documentation related to this issue.
I really like this product but I have to have the UPS plugin or it is a deal killer.
Payment method works fine. I've got the access key and everything related to UPS plugged in correctly.
I've got dimensions on the products set to 1 foot and the weight at 2 pounds. Everything is published or public so far as I can tell.
I've got it loaded on a Gantry template.
I've gone through all 12 of these tips on this: [ www.hikashop.com/support/documentation/i...ins-listing.html#faq](http://www.hikashop.com/support/documentation/integrated-documentation/29-hikashop-plugins-listing.html#faq)
although I don't understand the part about displaying error messages.
I'm up for any more suggestions. I'm sure it's something I'm missing but am stumped.

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13 years 7 months ago [\#96069](#96069) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No Shipping Method Found](/forum/2-general-talk-about-hikashop/79639-no-shipping-method-found#96069 "I'm getting the No shipping method found message when I test the cart with only the UPS shipping option activated. It works find with just the manual shipping method activated. I've read this board all weekend, the FAQ and the documentation related to this issue. I really like this product but I have to have the UPS plugin or it is a deal killer. Payment method works fine. I've got the access key and everything related to UPS plugged in correctly. I've got dimensions on the products set to 1 foot and the weight at 2 pounds. Everything is published or public so far as I can tell. I've got it loaded on a Gantry template. I've gone through all 12 of these tips on this:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  although I don't understand the part about displaying error messages. I'm up for any more suggestions. I'm sure it's something I'm missing but am stumped.")*

Hello,
Can you send me a temporary access to your back-end through **Private Message** ? It would help me to understand from where the problem is coming from.

Thank you.

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13 years 6 months ago [\#98576](#98576) by [iamgr3](/forum/user/16423-iamgr3 "View iamgr3's Profile")  Replied by *[iamgr3](/forum/user/16423-iamgr3 "View iamgr3's Profile")* on topic *[No Shipping Method Found](/forum/2-general-talk-about-hikashop/79639-no-shipping-method-found#98576 "I'm getting the No shipping method found message when I test the cart with only the UPS shipping option activated. It works find with just the manual shipping method activated. I've read this board all weekend, the FAQ and the documentation related to this issue. I really like this product but I have to have the UPS plugin or it is a deal killer. Payment method works fine. I've got the access key and everything related to UPS plugged in correctly. I've got dimensions on the products set to 1 foot and the weight at 2 pounds. Everything is published or public so far as I can tell. I've got it loaded on a Gantry template. I've gone through all 12 of these tips on this:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  although I don't understand the part about displaying error messages. I'm up for any more suggestions. I'm sure it's something I'm missing but am stumped.")*

Was there a solution to this problem?

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13 years 6 months ago [\#98631](#98631) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[No Shipping Method Found](/forum/2-general-talk-about-hikashop/79639-no-shipping-method-found#98631 "I'm getting the No shipping method found message when I test the cart with only the UPS shipping option activated. It works find with just the manual shipping method activated. I've read this board all weekend, the FAQ and the documentation related to this issue. I really like this product but I have to have the UPS plugin or it is a deal killer. Payment method works fine. I've got the access key and everything related to UPS plugged in correctly. I've got dimensions on the products set to 1 foot and the weight at 2 pounds. Everything is published or public so far as I can tell. I've got it loaded on a Gantry template. I've gone through all 12 of these tips on this:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  although I don't understand the part about displaying error messages. I'm up for any more suggestions. I'm sure it's something I'm missing but am stumped.")*

Hi,

I don't think that the solution was given, Curtis has not given the access.

It's maybe a problem coming from the zones. Thanks to check that.

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- **[brob34](/forum/user/26327-brob34 "View brob34's Profile")**
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13 years 2 months ago -  13 years 2 months ago [\#117765](#117765) by [brob34](/forum/user/26327-brob34 "View brob34's Profile")  Replied by *[brob34](/forum/user/26327-brob34 "View brob34's Profile")* on topic *[No Shipping Method Found](/forum/2-general-talk-about-hikashop/79639-no-shipping-method-found#117765 "I'm getting the No shipping method found message when I test the cart with only the UPS shipping option activated. It works find with just the manual shipping method activated. I've read this board all weekend, the FAQ and the documentation related to this issue. I really like this product but I have to have the UPS plugin or it is a deal killer. Payment method works fine. I've got the access key and everything related to UPS plugged in correctly. I've got dimensions on the products set to 1 foot and the weight at 2 pounds. Everything is published or public so far as I can tell. I've got it loaded on a Gantry template. I've gone through all 12 of these tips on this:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  although I don't understand the part about displaying error messages. I'm up for any more suggestions. I'm sure it's something I'm missing but am stumped.")*

I am having this same problem. I have only the UPS shipping method published. It is the only method I want to use. I have weights and dimensions for the product I am testing with. My site is [ nchuntingandfishing.net](http://nchuntingandfishing.net).

The product I am testing is Men's Apparel -&gt; Men's Workwear Coveralls -&gt; Insulated Waist-Zip Coverall -&gt; Brown Color. When this product is added to the cart, I get the "No Shipping Method Found" error. I have read hundreds of posts on this forum, I have gone thru the FAQ's a dozen times and I have yet to figure out the problem. I have attached screenshots of my product details, my UPS shipping plugin settings and will provide any other supporting documents needed to figure out this problem. I really don't know why this as to be so confusing.

I will gladly provide access to my backend if needed. I just need to get this cart working. I have spent way too many hours trying to get this going and all I have read on here does not help. thanks for any help you can provide. I have another site that I want to use this cart on as well, but if it takes this long to get it up and running, I don't think I can afford to use it.

- [ ![h92b1ffd.png](/forum/attachment/11592) ](/forum/attachment/11592 "h92b1ffd.png") [ ](/forum/attachment/11592?download=1 "h92b1ffd.png")
- [ ![h3874951.png](/forum/attachment/11594) ](/forum/attachment/11594 "h3874951.png") [ ](/forum/attachment/11594?download=1 "h3874951.png")

Last edit: 13 years 2 months ago by [brob34](/forum/user/26327-brob34 "View brob34's Profile"). Reason: remove image

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13 years 2 months ago [\#117809](#117809) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No Shipping Method Found](/forum/2-general-talk-about-hikashop/79639-no-shipping-method-found#117809 "I'm getting the No shipping method found message when I test the cart with only the UPS shipping option activated. It works find with just the manual shipping method activated. I've read this board all weekend, the FAQ and the documentation related to this issue. I really like this product but I have to have the UPS plugin or it is a deal killer. Payment method works fine. I've got the access key and everything related to UPS plugged in correctly. I've got dimensions on the products set to 1 foot and the weight at 2 pounds. Everything is published or public so far as I can tell. I've got it loaded on a Gantry template. I've gone through all 12 of these tips on this:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  although I don't understand the part about displaying error messages. I'm up for any more suggestions. I'm sure it's something I'm missing but am stumped.")*

Hi,
Ok, so can you give me a temporary access to your back-end for testing purpose ? then I'll maybe be able to fix it quickly ?
Thanks ![:)](/media/kunena/emoticons/3.png ":)").

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13 years 2 months ago -  13 years 2 months ago [\#117885](#117885) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No Shipping Method Found](/forum/2-general-talk-about-hikashop/79639-no-shipping-method-found#117885 "I'm getting the No shipping method found message when I test the cart with only the UPS shipping option activated. It works find with just the manual shipping method activated. I've read this board all weekend, the FAQ and the documentation related to this issue. I really like this product but I have to have the UPS plugin or it is a deal killer. Payment method works fine. I've got the access key and everything related to UPS plugged in correctly. I've got dimensions on the products set to 1 foot and the weight at 2 pounds. Everything is published or public so far as I can tell. I've got it loaded on a Gantry template. I've gone through all 12 of these tips on this:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  although I don't understand the part about displaying error messages. I'm up for any more suggestions. I'm sure it's something I'm missing but am stumped.")*

The problem was coming from the fact that you didn't have set any **dimensions** for your products.

PS: don't forget to erase the screenshots that you previously attached which are showing your UPS ID.

- [ ![hadf20b5.png](/forum/attachment/11612) ](/forum/attachment/11612 "hadf20b5.png") [ ](/forum/attachment/11612?download=1 "hadf20b5.png")

Last edit: 13 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

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13 years 2 months ago [\#117893](#117893) by [brob34](/forum/user/26327-brob34 "View brob34's Profile")  Replied by *[brob34](/forum/user/26327-brob34 "View brob34's Profile")* on topic *[No Shipping Method Found](/forum/2-general-talk-about-hikashop/79639-no-shipping-method-found#117893 "I'm getting the No shipping method found message when I test the cart with only the UPS shipping option activated. It works find with just the manual shipping method activated. I've read this board all weekend, the FAQ and the documentation related to this issue. I really like this product but I have to have the UPS plugin or it is a deal killer. Payment method works fine. I've got the access key and everything related to UPS plugged in correctly. I've got dimensions on the products set to 1 foot and the weight at 2 pounds. Everything is published or public so far as I can tell. I've got it loaded on a Gantry template. I've gone through all 12 of these tips on this:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  although I don't understand the part about displaying error messages. I'm up for any more suggestions. I'm sure it's something I'm missing but am stumped.")*

For the item I was testing, I did have weight and dimensions set. it still doesn't work. Where did the image you attached in your last reply come from? I still ave the same problem. Do I have to have dimensions for all products before I can get this to work?

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13 years 2 months ago [\#117929](#117929) by [brob34](/forum/user/26327-brob34 "View brob34's Profile")  Replied by *[brob34](/forum/user/26327-brob34 "View brob34's Profile")* on topic *[No Shipping Method Found](/forum/2-general-talk-about-hikashop/79639-no-shipping-method-found#117929 "I'm getting the No shipping method found message when I test the cart with only the UPS shipping option activated. It works find with just the manual shipping method activated. I've read this board all weekend, the FAQ and the documentation related to this issue. I really like this product but I have to have the UPS plugin or it is a deal killer. Payment method works fine. I've got the access key and everything related to UPS plugged in correctly. I've got dimensions on the products set to 1 foot and the weight at 2 pounds. Everything is published or public so far as I can tell. I've got it loaded on a Gantry template. I've gone through all 12 of these tips on this:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  although I don't understand the part about displaying error messages. I'm up for any more suggestions. I'm sure it's something I'm missing but am stumped.")*

You can see from my original reply the screenshot showing dimensions and weight for the product I was testing. Is there something else I need to do? I really want to get this cart working. I plan to move to the commercial version when I get it working and also ave two other sites where I would like to use it if I can get it working. Please help me get this working properly.

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13 years 2 months ago [\#117936](#117936) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No Shipping Method Found](/forum/2-general-talk-about-hikashop/79639-no-shipping-method-found#117936 "I'm getting the No shipping method found message when I test the cart with only the UPS shipping option activated. It works find with just the manual shipping method activated. I've read this board all weekend, the FAQ and the documentation related to this issue. I really like this product but I have to have the UPS plugin or it is a deal killer. Payment method works fine. I've got the access key and everything related to UPS plugged in correctly. I've got dimensions on the products set to 1 foot and the weight at 2 pounds. Everything is published or public so far as I can tell. I've got it loaded on a Gantry template. I've gone through all 12 of these tips on this:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  although I don't understand the part about displaying error messages. I'm up for any more suggestions. I'm sure it's something I'm missing but am stumped.")*

It wasn't working because you have set the height of your product to 0, I tried it with a height set to 1 and it's working fine ![:)](/media/kunena/emoticons/3.png ":)").

[ ![hba44808.png](/forum/attachment/11624) ](/forum/attachment/11624 "hba44808.png")

- [ ![hba44808.png](/forum/attachment/11624) ](/forum/attachment/11624 "hba44808.png") [ ](/forum/attachment/11624?download=1 "hba44808.png")

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13 years 2 months ago [\#117938](#117938) by [brob34](/forum/user/26327-brob34 "View brob34's Profile")  Replied by *[brob34](/forum/user/26327-brob34 "View brob34's Profile")* on topic *[No Shipping Method Found](/forum/2-general-talk-about-hikashop/79639-no-shipping-method-found#117938 "I'm getting the No shipping method found message when I test the cart with only the UPS shipping option activated. It works find with just the manual shipping method activated. I've read this board all weekend, the FAQ and the documentation related to this issue. I really like this product but I have to have the UPS plugin or it is a deal killer. Payment method works fine. I've got the access key and everything related to UPS plugged in correctly. I've got dimensions on the products set to 1 foot and the weight at 2 pounds. Everything is published or public so far as I can tell. I've got it loaded on a Gantry template. I've gone through all 12 of these tips on this:   www.hikashop.com/support/documentation/i...ins-listing.html#faq  although I don't understand the part about displaying error messages. I'm up for any more suggestions. I'm sure it's something I'm missing but am stumped.")*

Outstanding! I appreciate your help and will continue to use your product!

The following user(s) said Thank You: [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")

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