[Skip to main content](#vessel-content)

#   Ask a Question link in User Account Control Panel

##

- **[breakout](/forum/user/16597-breakout "View breakout's Profile")**
- [![breakout's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/16597-breakout "View breakout's Profile") Topic Author
- [ Offline](/forum/user/16597-breakout)

Less More

- Posts: 5
- Thank you received: 0
-
-

13 years 6 months ago [\#98786](#98786) by [breakout](/forum/user/16597-breakout "View breakout's Profile")  *[Ask a Question link in User Account Control Panel](/forum/2-general-talk-about-hikashop/80310-ask-a-question-link-in-user-account-control-panel#98786 "Hi There,  if you log into my test account in my site   www.breakoutbox.co.uk/  Username: matps Password: matthew84  You'll see in the user control panel that I have Edit Profilem, Edit Addresses, View Orders and Ask a Question.  Now the first three are enabled and work, but this 'Ask a Question' was not setup by me and does not appear in the backend so I can't disable it. Also the link does not work, taking you to a 'hikashop-menu-for-user-control-panel/ask-aquestion'.  I've set up a new Breezeform in the main menu called 'hikashop-menu-for-user-control-panel/ask-a-question', so I was wondering how I could either remove it from the Control Panel, or edit it so the link is correct?")* was created by *[breakout](/forum/user/16597-breakout "View breakout's Profile")*

Hi There,

if you log into my test account in my site [ www.breakoutbox.co.uk/](http://www.breakoutbox.co.uk/)

Username: matps
Password: matthew84

You'll see in the user control panel that I have Edit Profilem, Edit Addresses, View Orders and Ask a Question.

Now the first three are enabled and work, but this 'Ask a Question' was not setup by me and does not appear in the backend so I can't disable it. Also the link does not work, taking you to a 'hikashop-menu-for-user-control-panel/ask-aquestion'.

I've set up a new Breezeform in the main menu called 'hikashop-menu-for-user-control-panel/ask-a-question', so I was wondering how I could either remove it from the Control Panel, or edit it so the link is correct?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgwMzEwLWFzay1hLXF1ZXN0aW9uLWxpbmstaW4tdXNlci1hY2NvdW50LWNvbnRyb2wtcGFuZWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation.

- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
- [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile")
- [ Offline](/forum/user/80-jerome)
- HikaShop core developer

Less More

- Posts: 26394
- Thank you received: 4078
-
- [](http://obsi.dev)
-

13 years 6 months ago [\#98977](#98977) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Ask a Question link in User Account Control Panel](/forum/2-general-talk-about-hikashop/80310-ask-a-question-link-in-user-account-control-panel#98977 "Hi There,  if you log into my test account in my site   www.breakoutbox.co.uk/  Username: matps Password: matthew84  You'll see in the user control panel that I have Edit Profilem, Edit Addresses, View Orders and Ask a Question.  Now the first three are enabled and work, but this 'Ask a Question' was not setup by me and does not appear in the backend so I can't disable it. Also the link does not work, taking you to a 'hikashop-menu-for-user-control-panel/ask-aquestion'.  I've set up a new Breezeform in the main menu called 'hikashop-menu-for-user-control-panel/ask-a-question', so I was wondering how I could either remove it from the Control Panel, or edit it so the link is correct?")*

Hi,

The "ask a question" link is not an official link.
I think you have an override of the "user &#124; cpanel" view which add this link.

You can see the complete user cpanel in the hikashop demo website (login: demo / password: demo)
[ demo.hikashop.com/index.php?option=com\_h...el&amp;Itemid=77&amp;lang=en](http://demo.hikashop.com/index.php?option=com_hikashop&view=user&layout=cpanel&Itemid=77&lang=en)

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgwMzEwLWFzay1hLXF1ZXN0aW9uLWxpbmstaW4tdXNlci1hY2NvdW50LWNvbnRyb2wtcGFuZWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation.

- **[breakout](/forum/user/16597-breakout "View breakout's Profile")**
- [![breakout's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/16597-breakout "View breakout's Profile") Topic Author
- [ Offline](/forum/user/16597-breakout)

Less More

- Posts: 5
- Thank you received: 0
-
-

13 years 6 months ago [\#99193](#99193) by [breakout](/forum/user/16597-breakout "View breakout's Profile")  Replied by *[breakout](/forum/user/16597-breakout "View breakout's Profile")* on topic *[Ask a Question link in User Account Control Panel](/forum/2-general-talk-about-hikashop/80310-ask-a-question-link-in-user-account-control-panel#99193 "Hi There,  if you log into my test account in my site   www.breakoutbox.co.uk/  Username: matps Password: matthew84  You'll see in the user control panel that I have Edit Profilem, Edit Addresses, View Orders and Ask a Question.  Now the first three are enabled and work, but this 'Ask a Question' was not setup by me and does not appear in the backend so I can't disable it. Also the link does not work, taking you to a 'hikashop-menu-for-user-control-panel/ask-aquestion'.  I've set up a new Breezeform in the main menu called 'hikashop-menu-for-user-control-panel/ask-a-question', so I was wondering how I could either remove it from the Control Panel, or edit it so the link is correct?")*

Hi Jerome, thanks for the response.

I've not created this site, I've just taken it over, so where do you think 'override' would be? Please note I've looked in the user/cpanel view as my first point of reference, but could not spot anything.

Many Thanks

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgwMzEwLWFzay1hLXF1ZXN0aW9uLWxpbmstaW4tdXNlci1hY2NvdW50LWNvbnRyb2wtcGFuZWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Away](/forum/user/63-nicolas)

Less More

- Posts: 86321
- Thank you received: 14279
-
-

13 years 6 months ago [\#99207](#99207) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Ask a Question link in User Account Control Panel](/forum/2-general-talk-about-hikashop/80310-ask-a-question-link-in-user-account-control-panel#99207 "Hi There,  if you log into my test account in my site   www.breakoutbox.co.uk/  Username: matps Password: matthew84  You'll see in the user control panel that I have Edit Profilem, Edit Addresses, View Orders and Ask a Question.  Now the first three are enabled and work, but this 'Ask a Question' was not setup by me and does not appear in the backend so I can't disable it. Also the link does not work, taking you to a 'hikashop-menu-for-user-control-panel/ask-aquestion'.  I've set up a new Breezeform in the main menu called 'hikashop-menu-for-user-control-panel/ask-a-question', so I was wondering how I could either remove it from the Control Panel, or edit it so the link is correct?")*

As Jerome said, I would also do that in the user/cpanel view file. But if you say that it's not there, then I don't know.

The best would be to ask the person who added that...

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgwMzEwLWFzay1hLXF1ZXN0aW9uLWxpbmstaW4tdXNlci1hY2NvdW50LWNvbnRyb2wtcGFuZWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation.

Board Categories HikaShop Install &amp; Update Product &amp; Category Display Content Creation Sales and Orders Orders management Reports &amp; Statistics Customers Checkout Payment Methods Shipping Methods Import &amp; Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel &amp; Slider Mass Actions Filters &amp; Search Discount &amp; Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.077 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)

[](#top)
