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#   Images not showing or disappeared

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- **[makeeasy](/forum/user/16411-makeeasy "View makeeasy's Profile")**
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13 years 6 months ago [\#101715](#101715) by [makeeasy](/forum/user/16411-makeeasy "View makeeasy's Profile")  *[Images not showing or disappeared](/forum/2-general-talk-about-hikashop/81227-images-not-showing-or-disappeared#101715 "Yes, it seems when I was testing import my images disappeared. I am not sure if this is the reason? the image names are showing when you click on image. I read in forum you can delete thumbnails to...")* was created by *[makeeasy](/forum/user/16411-makeeasy "View makeeasy's Profile")*

Yes, it seems when I was testing import my images disappeared. I am not sure if this is the reason? the image names are showing when you click on image. I read in forum you can delete thumbnails to regenerate or edit a file in display views. Please confirm correct way. Thank You ![:)](/media/kunena/emoticons/3.png ":)")

[ makeeasy.me/index.php?option=com\_hikasho...hirt-pc61&Itemid=305](https://makeeasy.me/index.php?option=com_hikashop&ctrl=product&task=show&product_id=1000&name=port-company%C3%A3%C2%83%C3%A2%C2%82%C3%A3%C2%82%C3%A2%C2%AE-essential-t-shirt-pc61&Itemid=305)

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13 years 6 months ago [\#101833](#101833) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Images not showing or disappeared](/forum/2-general-talk-about-hikashop/81227-images-not-showing-or-disappeared#101833 "Yes, it seems when I was testing import my images disappeared. I am not sure if this is the reason? the image names are showing when you click on image. I read in forum you can delete thumbnails to...")*

This means that the system doesn't find the images in the folder media/com_hikashop/upload
You should check that folder via FTP.

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