[Skip to main content](#vessel-content) # wrong paths for images on checkout page ## - **[suvrat](/forum/user/17327-suvrat "View suvrat's Profile")** - [![suvrat's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/17327-suvrat "View suvrat's Profile") Topic Author - [ Offline](/forum/user/17327-suvrat) Less More - Posts: 12 - Thank you received: 0 - - 13 years 6 months ago [\#101799](#101799) by [suvrat](/forum/user/17327-suvrat "View suvrat's Profile") *[wrong paths for images on checkout page](/forum/2-general-talk-about-hikashop/81251-wrong-paths-for-images-on-checkout-page#101799 "Hi, During checkout when options for payment and shipping are displayed it looks like the product image is also supposed to be displayed. For all products, the image I am getting is the tiny broken link image (and the space allocated for the real image is very large). I checked the image path and in every case it leads to folders that do not exist.........here's an example: media/com_hikashop/upload/thumbnail_1487x1119/dragonfly_1546366177.png This folder does not exist along with every other product. My thumbnail folders stop at: /thumbnail_448x300/ . I debugged with no errors for images or sql and have the latest version installed but don't understand why the image path is pointing to folders that do not exist. Thanks in advance for your help here.")* was created by *[suvrat](/forum/user/17327-suvrat "View suvrat's Profile")* Hi, During checkout when options for payment and shipping are displayed it looks like the product image is also supposed to be displayed. For all products, the image I am getting is the tiny broken link image (and the space allocated for the real image is very large). I checked the image path and in every case it leads to folders that do not exist.........here's an example: media/com_hikashop/upload/thumbnail_1487x1119/dragonfly_1546366177.png This folder does not exist along with every other product. My thumbnail folders stop at: /thumbnail_448x300/ . I debugged with no errors for images or sql and have the latest version installed but don't understand why the image path is pointing to folders that do not exist. Thanks in advance for your help here. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxMjUxLXdyb25nLXBhdGhzLWZvci1pbWFnZXMtb24tY2hlY2tvdXQtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 13 years 6 months ago [\#101828](#101828) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[wrong paths for images on checkout page](/forum/2-general-talk-about-hikashop/81251-wrong-paths-for-images-on-checkout-page#101828 "Hi, During checkout when options for payment and shipping are displayed it looks like the product image is also supposed to be displayed. For all products, the image I am getting is the tiny broken link image (and the space allocated for the real image is very large). I checked the image path and in every case it leads to folders that do not exist.........here's an example: media/com_hikashop/upload/thumbnail_1487x1119/dragonfly_1546366177.png This folder does not exist along with every other product. My thumbnail folders stop at: /thumbnail_448x300/ . I debugged with no errors for images or sql and have the latest version installed but don't understand why the image path is pointing to folders that do not exist. Thanks in advance for your help here.")* Hi, Please provide a screenshot of the images options of your hikashop configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxMjUxLXdyb25nLXBhdGhzLWZvci1pbWFnZXMtb24tY2hlY2tvdXQtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[suvrat](/forum/user/17327-suvrat "View suvrat's Profile")** - [![suvrat's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/17327-suvrat "View suvrat's Profile") Topic Author - [ Offline](/forum/user/17327-suvrat) Less More - Posts: 12 - Thank you received: 0 - - 13 years 6 months ago [\#101858](#101858) by [suvrat](/forum/user/17327-suvrat "View suvrat's Profile") Replied by *[suvrat](/forum/user/17327-suvrat "View suvrat's Profile")* on topic *[wrong paths for images on checkout page](/forum/2-general-talk-about-hikashop/81251-wrong-paths-for-images-on-checkout-page#101858 "Hi, During checkout when options for payment and shipping are displayed it looks like the product image is also supposed to be displayed. For all products, the image I am getting is the tiny broken link image (and the space allocated for the real image is very large). I checked the image path and in every case it leads to folders that do not exist.........here's an example: media/com_hikashop/upload/thumbnail_1487x1119/dragonfly_1546366177.png This folder does not exist along with every other product. My thumbnail folders stop at: /thumbnail_448x300/ . I debugged with no errors for images or sql and have the latest version installed but don't understand why the image path is pointing to folders that do not exist. Thanks in advance for your help here.")* Hello, Hope this is what you are asking for Thanks for the quick response: [ ![Screen_Shot_2013-05-01_at_6_34_17_PM.png](/forum/attachment/9935) ](/forum/attachment/9935 "...6_34_17_PM.png") - [ ![Screen_Shot_2013-05-01_at_6_34_17_PM.png](/forum/attachment/9935) ](/forum/attachment/9935 "...6_34_17_PM.png") [ ](/forum/attachment/9935?download=1 "...6_34_17_PM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxMjUxLXdyb25nLXBhdGhzLWZvci1pbWFnZXMtb24tY2hlY2tvdXQtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 13 years 6 months ago [\#101864](#101864) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[wrong paths for images on checkout page](/forum/2-general-talk-about-hikashop/81251-wrong-paths-for-images-on-checkout-page#101864 "Hi, During checkout when options for payment and shipping are displayed it looks like the product image is also supposed to be displayed. For all products, the image I am getting is the tiny broken link image (and the space allocated for the real image is very large). I checked the image path and in every case it leads to folders that do not exist.........here's an example: media/com_hikashop/upload/thumbnail_1487x1119/dragonfly_1546366177.png This folder does not exist along with every other product. My thumbnail folders stop at: /thumbnail_448x300/ . I debugged with no errors for images or sql and have the latest version installed but don't understand why the image path is pointing to folders that do not exist. Thanks in advance for your help here.")* You need to configure your "thumbnail width/height" options for the listing thumbnails. And increase the "product page image width/height" options for the product page main image. The following user(s) said Thank You: [suvrat](/forum/user/17327-suvrat "View suvrat's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxMjUxLXdyb25nLXBhdGhzLWZvci1pbWFnZXMtb24tY2hlY2tvdXQtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[suvrat](/forum/user/17327-suvrat "View suvrat's Profile")** - [![suvrat's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/17327-suvrat "View suvrat's Profile") Topic Author - [ Offline](/forum/user/17327-suvrat) Less More - Posts: 12 - Thank you received: 0 - - 13 years 6 months ago [\#101875](#101875) by [suvrat](/forum/user/17327-suvrat "View suvrat's Profile") Replied by *[suvrat](/forum/user/17327-suvrat "View suvrat's Profile")* on topic *[wrong paths for images on checkout page](/forum/2-general-talk-about-hikashop/81251-wrong-paths-for-images-on-checkout-page#101875 "Hi, During checkout when options for payment and shipping are displayed it looks like the product image is also supposed to be displayed. For all products, the image I am getting is the tiny broken link image (and the space allocated for the real image is very large). I checked the image path and in every case it leads to folders that do not exist.........here's an example: media/com_hikashop/upload/thumbnail_1487x1119/dragonfly_1546366177.png This folder does not exist along with every other product. My thumbnail folders stop at: /thumbnail_448x300/ . I debugged with no errors for images or sql and have the latest version installed but don't understand why the image path is pointing to folders that do not exist. Thanks in advance for your help here.")* Nicolas, Thank you MUCH ! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxMjUxLXdyb25nLXBhdGhzLWZvci1pbWFnZXMtb24tY2hlY2tvdXQtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.075 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)