[Skip to main content](#vessel-content) # Header now appearing when printing invoice ## - **[jsyaruss](/forum/user/11900-jsyaruss "View jsyaruss's Profile")** - [![jsyaruss's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11900-jsyaruss "View jsyaruss's Profile") Topic Author - [ Offline](/forum/user/11900-jsyaruss) Less More - Posts: 103 - Thank you received: 7 - - 13 years 5 months ago [\#102911](#102911) by [jsyaruss](/forum/user/11900-jsyaruss "View jsyaruss's Profile") *[Header now appearing when printing invoice](/forum/2-general-talk-about-hikashop/81543-header-now-appearing-when-printing-invoice#102911 "hi - my first time posting to the forum. Thanks in advance for your help. When we print invoices from the backend, the page includes the header and footer information from firefox (title of the page, url; page number, time). It didn't appear before, and I thought that was better because the invoice looked more professional. I think this started with the latest update. I have version 2.1.2... I know that I can turn this information off using the about:config page from firefox, but this would turn it off for all webpages that I print. I actually like having it most of the time - i liked NOT having it on the invoices printed from hikashop, though. Any thoughts on this? Thank you! Scott")* was created by *[jsyaruss](/forum/user/11900-jsyaruss "View jsyaruss's Profile")* hi - my first time posting to the forum. Thanks in advance for your help. When we print invoices from the backend, the page includes the header and footer information from firefox (title of the page, url; page number, time). It didn't appear before, and I thought that was better because the invoice looked more professional. I think this started with the latest update. I have version 2.1.2... I know that I can turn this information off using the about:config page from firefox, but this would turn it off for all webpages that I print. I actually like having it most of the time - i liked NOT having it on the invoices printed from hikashop, though. Any thoughts on this? Thank you! Scott Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxNTQzLWhlYWRlci1ub3ctYXBwZWFyaW5nLXdoZW4tcHJpbnRpbmctaW52b2ljZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86321 - Thank you received: 14279 - - 13 years 5 months ago [\#102912](#102912) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Header now appearing when printing invoice](/forum/2-general-talk-about-hikashop/81543-header-now-appearing-when-printing-invoice#102912 "hi - my first time posting to the forum. Thanks in advance for your help. When we print invoices from the backend, the page includes the header and footer information from firefox (title of the page, url; page number, time). It didn't appear before, and I thought that was better because the invoice looked more professional. I think this started with the latest update. I have version 2.1.2... I know that I can turn this information off using the about:config page from firefox, but this would turn it off for all webpages that I print. I actually like having it most of the time - i liked NOT having it on the invoices printed from hikashop, though. Any thoughts on this? Thank you! Scott")* Hi, HikaShop does not have any control on that. It must come from a modification in your browser. Personally, I'm using Chrome which has a checkbox on the print preview screen to easily remove/display the header/footer from the page. The following user(s) said Thank You: [jsyaruss](/forum/user/11900-jsyaruss "View jsyaruss's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxNTQzLWhlYWRlci1ub3ctYXBwZWFyaW5nLXdoZW4tcHJpbnRpbmctaW52b2ljZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[jsyaruss](/forum/user/11900-jsyaruss "View jsyaruss's Profile")** - [![jsyaruss's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11900-jsyaruss "View jsyaruss's Profile") Topic Author - [ Offline](/forum/user/11900-jsyaruss) Less More - Posts: 103 - Thank you received: 7 - - 13 years 5 months ago [\#102919](#102919) by [jsyaruss](/forum/user/11900-jsyaruss "View jsyaruss's Profile") Replied by *[jsyaruss](/forum/user/11900-jsyaruss "View jsyaruss's Profile")* on topic *[Header now appearing when printing invoice](/forum/2-general-talk-about-hikashop/81543-header-now-appearing-when-printing-invoice#102919 "hi - my first time posting to the forum. Thanks in advance for your help. When we print invoices from the backend, the page includes the header and footer information from firefox (title of the page, url; page number, time). It didn't appear before, and I thought that was better because the invoice looked more professional. I think this started with the latest update. I have version 2.1.2... I know that I can turn this information off using the about:config page from firefox, but this would turn it off for all webpages that I print. I actually like having it most of the time - i liked NOT having it on the invoices printed from hikashop, though. Any thoughts on this? Thank you! Scott")* Thanks Nicolas - I figured it was a firefox thing. I'm just confused about why it didn't do this before. (We've printed many, main invoices that did not have that header information appearing, and now, all of a sudden, it is.) Could be some change in firefox. It's as if the printing function for the invoice now treats it as a website rather than printing directly to the printer, or something like that. I obviously don't know what i'm talking about, but it's odd that it changed like that. Thanks again for your thoughts. Scott Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxNTQzLWhlYWRlci1ub3ctYXBwZWFyaW5nLXdoZW4tcHJpbnRpbmctaW52b2ljZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86321 - Thank you received: 14279 - - 13 years 5 months ago [\#102921](#102921) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Header now appearing when printing invoice](/forum/2-general-talk-about-hikashop/81543-header-now-appearing-when-printing-invoice#102921 "hi - my first time posting to the forum. Thanks in advance for your help. When we print invoices from the backend, the page includes the header and footer information from firefox (title of the page, url; page number, time). It didn't appear before, and I thought that was better because the invoice looked more professional. I think this started with the latest update. I have version 2.1.2... I know that I can turn this information off using the about:config page from firefox, but this would turn it off for all webpages that I print. I actually like having it most of the time - i liked NOT having it on the invoices printed from hikashop, though. Any thoughts on this? Thank you! Scott")* Maybe a new version of Firefox changed something on their end with the handling of the printing system ? We didn't change anything on our end regarding that. The following user(s) said Thank You: [jsyaruss](/forum/user/11900-jsyaruss "View jsyaruss's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxNTQzLWhlYWRlci1ub3ctYXBwZWFyaW5nLXdoZW4tcHJpbnRpbmctaW52b2ljZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.052 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)