[Skip to main content](#vessel-content) # All items description screwed up! ## - **[michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile")** - [![michelsacramento's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bunny.png)](/forum/user/13987-michelsacramento "View michelsacramento's Profile") Topic Author - [ Offline](/forum/user/13987-michelsacramento) Less More - Posts: 21 - Thank you received: 0 - - - - [](http://www.pastoralefrancophoneuk.org/fr/) - 13 years 5 months ago [\#103366](#103366) by [michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile") *[All items description screwed up!](/forum/2-general-talk-about-hikashop/81684-all-items-description-screwed-up#103366 "Hi support team, I have a problem since the last update. The items descriptions are screwed up. Instead of displaying the description text in the related area, I am seeing a secondary reproduction of the webpage as shown in the screenshot. Please, help!")* was created by *[michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile")* Hi support team, I have a problem since the last update. The items descriptions are screwed up. Instead of displaying the description text in the related area, I am seeing a secondary reproduction of the webpage as shown in the screenshot. Please, help! [ ![description_area_screwed_up.png](/forum/attachment/10074) ](/forum/attachment/10074 "...screwed_up.png") - [ ![description_area_screwed_up.png](/forum/attachment/10074) ](/forum/attachment/10074 "...screwed_up.png") [ ](/forum/attachment/10074?download=1 "...screwed_up.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxNjg0LWFsbC1pdGVtcy1kZXNjcmlwdGlvbi1zY3Jld2VkLXVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 5 months ago [\#103368](#103368) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[All items description screwed up!](/forum/2-general-talk-about-hikashop/81684-all-items-description-screwed-up#103368 "Hi support team, I have a problem since the last update. The items descriptions are screwed up. Instead of displaying the description text in the related area, I am seeing a secondary reproduction of the webpage as shown in the screenshot. Please, help!")* Hi, First it looks like you have some cache activated, I can see the tag "{hikashop_social}" in your screenshot. About your main problem, it come from a javascript script, the tab system does not seams to work fine and create a tab which point to the website root, not to the description. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxNjg0LWFsbC1pdGVtcy1kZXNjcmlwdGlvbi1zY3Jld2VkLXVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile")** - [![michelsacramento's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bunny.png)](/forum/user/13987-michelsacramento "View michelsacramento's Profile") Topic Author - [ Offline](/forum/user/13987-michelsacramento) Less More - Posts: 21 - Thank you received: 0 - - - - [](http://www.pastoralefrancophoneuk.org/fr/) - 13 years 5 months ago - 13 years 5 months ago [\#103370](#103370) by [michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile") Replied by *[michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile")* on topic *[All items description screwed up!](/forum/2-general-talk-about-hikashop/81684-all-items-description-screwed-up#103370 "Hi support team, I have a problem since the last update. The items descriptions are screwed up. Instead of displaying the description text in the related area, I am seeing a secondary reproduction of the webpage as shown in the screenshot. Please, help!")* Ok... So how I am going to fix what you have diagnosed? By the way, I have cleared the cache, without any improvement. Last edit: 13 years 5 months ago by [michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxNjg0LWFsbC1pdGVtcy1kZXNjcmlwdGlvbi1zY3Jld2VkLXVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 13 years 5 months ago [\#103570](#103570) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[All items description screwed up!](/forum/2-general-talk-about-hikashop/81684-all-items-description-screwed-up#103570 "Hi support team, I have a problem since the last update. The items descriptions are screwed up. Instead of displaying the description text in the related area, I am seeing a secondary reproduction of the webpage as shown in the screenshot. Please, help!")* Hi, Change the option "product page layout" to "default" in the configuration and that should help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxNjg0LWFsbC1pdGVtcy1kZXNjcmlwdGlvbi1zY3Jld2VkLXVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile")** - [![michelsacramento's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bunny.png)](/forum/user/13987-michelsacramento "View michelsacramento's Profile") Topic Author - [ Offline](/forum/user/13987-michelsacramento) Less More - Posts: 21 - Thank you received: 0 - - - - [](http://www.pastoralefrancophoneuk.org/fr/) - 13 years 5 months ago - 13 years 5 months ago [\#103605](#103605) by [michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile") Replied by *[michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile")* on topic *[All items description screwed up!](/forum/2-general-talk-about-hikashop/81684-all-items-description-screwed-up#103605 "Hi support team, I have a problem since the last update. The items descriptions are screwed up. Instead of displaying the description text in the related area, I am seeing a secondary reproduction of the webpage as shown in the screenshot. Please, help!")* Still not able to resolve the problem, despite the configuration change recommended. See config screenshot, please [ ![CSS_issue_not_resolved.png](/forum/attachment/10105) ](/forum/attachment/10105 "...t_resolved.png") [ ![configuration.png](/forum/attachment/10106) ](/forum/attachment/10106 "configuration.png") . - [ ![CSS_issue_not_resolved.png](/forum/attachment/10105) ](/forum/attachment/10105 "...t_resolved.png") [ ](/forum/attachment/10105?download=1 "...t_resolved.png") - [ ![configuration.png](/forum/attachment/10106) ](/forum/attachment/10106 "configuration.png") [ ](/forum/attachment/10106?download=1 "configuration.png") Last edit: 13 years 5 months ago by [michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxNjg0LWFsbC1pdGVtcy1kZXNjcmlwdGlvbi1zY3Jld2VkLXVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 13 years 5 months ago [\#103608](#103608) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[All items description screwed up!](/forum/2-general-talk-about-hikashop/81684-all-items-description-screwed-up#103608 "Hi support team, I have a problem since the last update. The items descriptions are screwed up. Instead of displaying the description text in the related area, I am seeing a secondary reproduction of the webpage as shown in the screenshot. Please, help!")* Euhh, l'option "product page layout" (mise en page de la page produit) se trouve dans l'onglet Affichage de la configuration et non dans l'onglet Principal où vous avez fait votre capture. Etes vous sûr d'avoir vérifié la bonne option car d'après la capture de la page produit, c'est toujours la mise en page en onglet qui est utilisée. Si cela ne fonctionne toujours pas avec cette option correctement configurée, merci d'éditer votre produit et de vérifier que l'option du même nom est configuré aussi sur "défaut". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxNjg0LWFsbC1pdGVtcy1kZXNjcmlwdGlvbi1zY3Jld2VkLXVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile")** - [![michelsacramento's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bunny.png)](/forum/user/13987-michelsacramento "View michelsacramento's Profile") Topic Author - [ Offline](/forum/user/13987-michelsacramento) Less More - Posts: 21 - Thank you received: 0 - - - - [](http://www.pastoralefrancophoneuk.org/fr/) - 13 years 5 months ago [\#103612](#103612) by [michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile") Replied by *[michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile")* on topic *[All items description screwed up!](/forum/2-general-talk-about-hikashop/81684-all-items-description-screwed-up#103612 "Hi support team, I have a problem since the last update. The items descriptions are screwed up. Instead of displaying the description text in the related area, I am seeing a secondary reproduction of the webpage as shown in the screenshot. Please, help!")* C'est corrige et fonctionne normallement. A propos. J'aimerais savoir pourquoi cette configuration aurait ete modifiee il y'a 3-4 jours, bien que je n'aie pas eu a acceder a la configuration generale depuis 3 mois. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxNjg0LWFsbC1pdGVtcy1kZXNjcmlwdGlvbi1zY3Jld2VkLXVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 13 years 5 months ago [\#103618](#103618) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[All items description screwed up!](/forum/2-general-talk-about-hikashop/81684-all-items-description-screwed-up#103618 "Hi support team, I have a problem since the last update. The items descriptions are screwed up. Instead of displaying the description text in the related area, I am seeing a secondary reproduction of the webpage as shown in the screenshot. Please, help!")* Aucune idée. Avez-vous fait quelque chose sur votre backend il y a 3-4 jours ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxNjg0LWFsbC1pdGVtcy1kZXNjcmlwdGlvbi1zY3Jld2VkLXVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile")** - [![michelsacramento's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bunny.png)](/forum/user/13987-michelsacramento "View michelsacramento's Profile") Topic Author - [ Offline](/forum/user/13987-michelsacramento) Less More - Posts: 21 - Thank you received: 0 - - - - [](http://www.pastoralefrancophoneuk.org/fr/) - 13 years 5 months ago [\#103620](#103620) by [michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile") Replied by *[michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile")* on topic *[All items description screwed up!](/forum/2-general-talk-about-hikashop/81684-all-items-description-screwed-up#103620 "Hi support team, I have a problem since the last update. The items descriptions are screwed up. Instead of displaying the description text in the related area, I am seeing a secondary reproduction of the webpage as shown in the screenshot. Please, help!")* J'ai juste ajoute un nouvel article, comme a l'habitude. Je n'avais pas eu de probleme jusque la. C'est en verifiant, par routine, que tout etait ok que j'ai constate le probleme. Maintenant, je m'apprete a faire de meme. J'espere que je n'aurai pas de maivaise surprise. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxNjg0LWFsbC1pdGVtcy1kZXNjcmlwdGlvbi1zY3Jld2VkLXVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile")** - [![michelsacramento's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/bunny.png)](/forum/user/13987-michelsacramento "View michelsacramento's Profile") Topic Author - [ Offline](/forum/user/13987-michelsacramento) Less More - Posts: 21 - Thank you received: 0 - - - - [](http://www.pastoralefrancophoneuk.org/fr/) - 13 years 5 months ago [\#103623](#103623) by [michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile") Replied by *[michelsacramento](/forum/user/13987-michelsacramento "View michelsacramento's Profile")* on topic *[All items description screwed up!](/forum/2-general-talk-about-hikashop/81684-all-items-description-screwed-up#103623 "Hi support team, I have a problem since the last update. The items descriptions are screwed up. Instead of displaying the description text in the related area, I am seeing a secondary reproduction of the webpage as shown in the screenshot. Please, help!")* Oh oui, il y a bien un probleme, monsieur! Je viens d'ajouter un article. Apres verification que tout est correctement affiche, je clique sur le boutton de droite (article suivant), alors je constate que le probleme est recurrant. Il semble qu'il y a ici un bug! [ ![Article_ajoute_il_y_a_5_minutes.png](/forum/attachment/10111) ](/forum/attachment/10111 "..._5_minutes.png") [ ![Il_y_a_bien_ce_probleme_recurrant.png](/forum/attachment/10112) ](/forum/attachment/10112 "..._recurrant.png") - [ ![Article_ajoute_il_y_a_5_minutes.png](/forum/attachment/10111) ](/forum/attachment/10111 "..._5_minutes.png") [ ](/forum/attachment/10111?download=1 "..._5_minutes.png") - [ ![Il_y_a_bien_ce_probleme_recurrant.png](/forum/attachment/10112) ](/forum/attachment/10112 "..._recurrant.png") [ ](/forum/attachment/10112?download=1 "..._recurrant.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxNjg0LWFsbC1pdGVtcy1kZXNjcmlwdGlvbi1zY3Jld2VkLXVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 5 months ago [\#103683](#103683) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[All items description screwed up!](/forum/2-general-talk-about-hikashop/81684-all-items-description-screwed-up#103683 "Hi support team, I have a problem since the last update. The items descriptions are screwed up. Instead of displaying the description text in the related area, I am seeing a secondary reproduction of the webpage as shown in the screenshot. Please, help!")* Bonjour, Il est possible que vous ayez spécifier un "layout" spécifique pour une catégorie de produit voir même par produit. Le "nouveau" produit peut avoir des catégories différentes et donc, avoir des options d'affichages différents. De plus, je remarque encore votre soucis lié au plugin "hikashop_social" et son non affichage (venant généralement du cache). Cordialement, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxNjg0LWFsbC1pdGVtcy1kZXNjcmlwdGlvbi1zY3Jld2VkLXVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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