[Skip to main content](#vessel-content) # No modal popups in Backend Product Editor ## - **[dubrodrig](/forum/user/18516-dubrodrig "View dubrodrig's Profile")** - [![dubrodrig's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/18516-dubrodrig "View dubrodrig's Profile") Topic Author - [ Offline](/forum/user/18516-dubrodrig) Less More - Posts: 2 - Thank you received: 0 - - 13 years 5 months ago [\#103755](#103755) by [dubrodrig](/forum/user/18516-dubrodrig "View dubrodrig's Profile") *[No modal popups in Backend Product Editor](/forum/2-general-talk-about-hikashop/81806-no-modal-popups-in-backend-product-editor#103755 "I submitted an email but was wondering if any other users or a mod has had an issue with not getting any modal popups. For example, if I click the +ADD in the image section, instead of creating a popup to upload an image like the demo does, clicking +ADD takes me back to the back-end product editor page. I have looked here and haven't found any compatibility issues listed... www.hikashop.com/fr/support/61-hikashop-...tibility-issues.html I am using Joomla 3.0, MySQL 5.096, and running a RocketTheme with Gantry. If you have experience with this please let me know, but I am handling with a support email as well. Thanks")* was created by *[dubrodrig](/forum/user/18516-dubrodrig "View dubrodrig's Profile")* I submitted an email but was wondering if any other users or a mod has had an issue with not getting any modal popups. For example, if I click the +ADD in the image section, instead of creating a popup to upload an image like the demo does, clicking +ADD takes me back to the back-end product editor page. I have looked here and haven't found any compatibility issues listed... [ www.hikashop.com/fr/support/61-hikashop-...tibility-issues.html](http://www.hikashop.com/fr/support/61-hikashop-compatibility-issues.html) I am using Joomla 3.0, MySQL 5.096, and running a RocketTheme with Gantry. If you have experience with this please let me know, but I am handling with a support email as well. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxODA2LW5vLW1vZGFsLXBvcHVwcy1pbi1iYWNrZW5kLXByb2R1Y3QtZWRpdG9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 5 months ago [\#103757](#103757) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[No modal popups in Backend Product Editor](/forum/2-general-talk-about-hikashop/81806-no-modal-popups-in-backend-product-editor#103757 "I submitted an email but was wondering if any other users or a mod has had an issue with not getting any modal popups. For example, if I click the +ADD in the image section, instead of creating a popup to upload an image like the demo does, clicking +ADD takes me back to the back-end product editor page. I have looked here and haven't found any compatibility issues listed... www.hikashop.com/fr/support/61-hikashop-...tibility-issues.html I am using Joomla 3.0, MySQL 5.096, and running a RocketTheme with Gantry. If you have experience with this please let me know, but I am handling with a support email as well. Thanks")* Hi, Please re-download HikaShop 2.1.3, we made new fixes for the popup. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxODA2LW5vLW1vZGFsLXBvcHVwcy1pbi1iYWNrZW5kLXByb2R1Y3QtZWRpdG9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[dubrodrig](/forum/user/18516-dubrodrig "View dubrodrig's Profile")** - [![dubrodrig's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/18516-dubrodrig "View dubrodrig's Profile") Topic Author - [ Offline](/forum/user/18516-dubrodrig) Less More - Posts: 2 - Thank you received: 0 - - 13 years 5 months ago [\#103763](#103763) by [dubrodrig](/forum/user/18516-dubrodrig "View dubrodrig's Profile") Replied by *[dubrodrig](/forum/user/18516-dubrodrig "View dubrodrig's Profile")* on topic *[No modal popups in Backend Product Editor](/forum/2-general-talk-about-hikashop/81806-no-modal-popups-in-backend-product-editor#103763 "I submitted an email but was wondering if any other users or a mod has had an issue with not getting any modal popups. For example, if I click the +ADD in the image section, instead of creating a popup to upload an image like the demo does, clicking +ADD takes me back to the back-end product editor page. I have looked here and haven't found any compatibility issues listed... www.hikashop.com/fr/support/61-hikashop-...tibility-issues.html I am using Joomla 3.0, MySQL 5.096, and running a RocketTheme with Gantry. If you have experience with this please let me know, but I am handling with a support email as well. Thanks")* Fantastic. Works now Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgxODA2LW5vLW1vZGFsLXBvcHVwcy1pbi1iYWNrZW5kLXByb2R1Y3QtZWRpdG9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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