[Skip to main content](#vessel-content) # Update- unable to update Hikashop 2.1.2 to 2.1.3 ## - **[essance](/forum/user/7418-essance "View essance's Profile")** - [![essance's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7418-essance "View essance's Profile") Topic Author - [ Offline](/forum/user/7418-essance) Less More - Posts: 9 - Thank you received: 0 - - 13 years 5 months ago [\#105308](#105308) by [essance](/forum/user/7418-essance "View essance's Profile") *[Update- unable to update Hikashop 2.1.2 to 2.1.3](/forum/2-general-talk-about-hikashop/82490-update-unable-to-update-hikashop-2-1-2-to-2-1-3#105308 ":dry: I am unable to update from Hikashop 2.1.2 to the lastest version. 2.1.3 It prompt me to update. However, msg display error...Invalid extension. So what can I do to update the lastest version..")* was created by *[essance](/forum/user/7418-essance "View essance's Profile")* :dry: I am unable to update from Hikashop 2.1.2 to the lastest version. 2.1.3 It prompt me to update. However, msg display error...Invalid extension. So what can I do to update the lastest version.. - [ ![hikashop_unable_to_update.jpg](/forum/attachment/10247) ](/forum/attachment/10247 "..._to_update.jpg") [ ](/forum/attachment/10247?download=1 "..._to_update.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgyNDkwLXVwZGF0ZS11bmFibGUtdG8tdXBkYXRlLWhpa2FzaG9wLTItMS0yLXRvLTItMS0zP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 5 months ago [\#105313](#105313) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Update- unable to update Hikashop 2.1.2 to 2.1.3](/forum/2-general-talk-about-hikashop/82490-update-unable-to-update-hikashop-2-1-2-to-2-1-3#105313 ":dry: I am unable to update from Hikashop 2.1.2 to the lastest version. 2.1.3 It prompt me to update. However, msg display error...Invalid extension. So what can I do to update the lastest version..")* Hi, Maybe your server can't open "tar.gz" archives. Please download the "zip" package version in our website to make a manual update. ( [ www.hikashop.com/en/account/your-subscriptions.html](http://www.hikashop.com/en/account/your-subscriptions.html) ) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgyNDkwLXVwZGF0ZS11bmFibGUtdG8tdXBkYXRlLWhpa2FzaG9wLTItMS0yLXRvLTItMS0zP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[xantof](/forum/user/1374-xantof "View xantof's Profile")** - [![xantof's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1374-xantof "View xantof's Profile") - [ Offline](/forum/user/1374-xantof) Less More - Posts: 24 - Thank you received: 2 - - 13 years 5 months ago [\#106822](#106822) by [xantof](/forum/user/1374-xantof "View xantof's Profile") Replied by *[xantof](/forum/user/1374-xantof "View xantof's Profile")* on topic *[Update- unable to update Hikashop 2.1.2 to 2.1.3](/forum/2-general-talk-about-hikashop/82490-update-unable-to-update-hikashop-2-1-2-to-2-1-3#106822 ":dry: I am unable to update from Hikashop 2.1.2 to the lastest version. 2.1.3 It prompt me to update. However, msg display error...Invalid extension. So what can I do to update the lastest version..")* Hello all, For info : Had the same Invalid Extension Update message. Using the zip package worked for me. Anyone can tell me how to get my apache server to work with tar.gz files? Stephan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgyNDkwLXVwZGF0ZS11bmFibGUtdG8tdXBkYXRlLWhpa2FzaG9wLTItMS0yLXRvLTItMS0zP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 13 years 5 months ago [\#106833](#106833) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Update- unable to update Hikashop 2.1.2 to 2.1.3](/forum/2-general-talk-about-hikashop/82490-update-unable-to-update-hikashop-2-1-2-to-2-1-3#106833 ":dry: I am unable to update from Hikashop 2.1.2 to the lastest version. 2.1.3 It prompt me to update. However, msg display error...Invalid extension. So what can I do to update the lastest version..")* It sounds that this comes from a migration issue with jupgrade: [ www.hostknox.com/clients/knowledgebase/2...pdate-in-Joomla.html](http://www.hostknox.com/clients/knowledgebase/239/How-to-fix-the-update-error-Invalid-extension-update-in-Joomla.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgyNDkwLXVwZGF0ZS11bmFibGUtdG8tdXBkYXRlLWhpa2FzaG9wLTItMS0yLXRvLTItMS0zP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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