[Skip to main content](#vessel-content) # Removing VAT for oders from the United States ## - **[matps](/forum/user/13122-matps "View matps's Profile")** - [![matps's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13122-matps "View matps's Profile") Topic Author - [ Offline](/forum/user/13122-matps) Less More - Posts: 214 - Thank you received: 1 - - 13 years 5 months ago [\#106655](#106655) by [matps](/forum/user/13122-matps "View matps's Profile") *[Removing VAT for oders from the United States](/forum/2-general-talk-about-hikashop/83033-removing-vat-for-oders-from-the-united-states#106655 "Hi There, I've had a customer from the United States complain that we're charging them VAT when they try and order something. Is there a way to remove the VAT price when customers are ordering from the United States? Regards, Matthew")* was created by *[matps](/forum/user/13122-matps "View matps's Profile")* Hi There, I've had a customer from the United States complain that we're charging them VAT when they try and order something. Is there a way to remove the VAT price when customers are ordering from the United States? Regards, Matthew Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzMDMzLXJlbW92aW5nLXZhdC1mb3Itb2RlcnMtZnJvbS10aGUtdW5pdGVkLXN0YXRlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 5 months ago [\#106659](#106659) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Removing VAT for oders from the United States](/forum/2-general-talk-about-hikashop/83033-removing-vat-for-oders-from-the-united-states#106659 "Hi There, I've had a customer from the United States complain that we're charging them VAT when they try and order something. Is there a way to remove the VAT price when customers are ordering from the United States? Regards, Matthew")* Hi Mathew, I think that putting a zone limitation into your tax configuration will probably do the job ![:)](/media/kunena/emoticons/3.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzMDMzLXJlbW92aW5nLXZhdC1mb3Itb2RlcnMtZnJvbS10aGUtdW5pdGVkLXN0YXRlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[matps](/forum/user/13122-matps "View matps's Profile")** - [![matps's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13122-matps "View matps's Profile") Topic Author - [ Offline](/forum/user/13122-matps) Less More - Posts: 214 - Thank you received: 1 - - 13 years 5 months ago [\#106660](#106660) by [matps](/forum/user/13122-matps "View matps's Profile") Replied by *[matps](/forum/user/13122-matps "View matps's Profile")* on topic *[Removing VAT for oders from the United States](/forum/2-general-talk-about-hikashop/83033-removing-vat-for-oders-from-the-united-states#106660 "Hi There, I've had a customer from the United States complain that we're charging them VAT when they try and order something. Is there a way to remove the VAT price when customers are ordering from the United States? Regards, Matthew")* I tried setting 'Product tax category; for the Shipping Method but that didn't seem to work. I've taken over the handling of this website so haven't done anything with the taxes before, but I can see a 'Default tax category' with a VAT 20% from the tax view, but I'm not sure what to do from here? Thanks for your help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzMDMzLXJlbW92aW5nLXZhdC1mb3Itb2RlcnMtZnJvbS10aGUtdW5pdGVkLXN0YXRlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 5 months ago [\#106744](#106744) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Removing VAT for oders from the United States](/forum/2-general-talk-about-hikashop/83033-removing-vat-for-oders-from-the-united-states#106744 "Hi There, I've had a customer from the United States complain that we're charging them VAT when they try and order something. Is there a way to remove the VAT price when customers are ordering from the United States? Regards, Matthew")* Hi, You probably have to create a new tax rule via the menu System > Taxes, and restrict this tax to the US, set the category as "Default tax category". By this way this rule will override the other rule for the United States and they will no more have the 20%. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzMDMzLXJlbW92aW5nLXZhdC1mb3Itb2RlcnMtZnJvbS10aGUtdW5pdGVkLXN0YXRlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[matps](/forum/user/13122-matps "View matps's Profile")** - [![matps's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13122-matps "View matps's Profile") Topic Author - [ Offline](/forum/user/13122-matps) Less More - Posts: 214 - Thank you received: 1 - - 13 years 5 months ago [\#107782](#107782) by [matps](/forum/user/13122-matps "View matps's Profile") Replied by *[matps](/forum/user/13122-matps "View matps's Profile")* on topic *[Removing VAT for oders from the United States](/forum/2-general-talk-about-hikashop/83033-removing-vat-for-oders-from-the-united-states#107782 "Hi There, I've had a customer from the United States complain that we're charging them VAT when they try and order something. Is there a way to remove the VAT price when customers are ordering from the United States? Regards, Matthew")* Hi There, I'm still having problems here. So I've set up a Default tax category which has a 20% rate and a US tax category with a 0% rate. However all my products have the Product tax category set to 'Default tax category', so how can I have different Product categories (a default and a US) for each product? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzMDMzLXJlbW92aW5nLXZhdC1mb3Itb2RlcnMtZnJvbS10aGUtdW5pdGVkLXN0YXRlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 5 months ago [\#107800](#107800) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Removing VAT for oders from the United States](/forum/2-general-talk-about-hikashop/83033-removing-vat-for-oders-from-the-united-states#107800 "Hi There, I've had a customer from the United States complain that we're charging them VAT when they try and order something. Is there a way to remove the VAT price when customers are ordering from the United States? Regards, Matthew")* Hi, Actually you have to create new tax but put it in the same tax category so your product will automatically get the appropriate tax according to the customer's address. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzMDMzLXJlbW92aW5nLXZhdC1mb3Itb2RlcnMtZnJvbS10aGUtdW5pdGVkLXN0YXRlcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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