[Skip to main content](#vessel-content) # Paid Product Options Behavior in Cart ## - **[mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile")** - [![mixsemi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/19194-mixsemi "View mixsemi's Profile") Topic Author - [ Offline](/forum/user/19194-mixsemi) Less More - Posts: 16 - Thank you received: 0 - - 13 years 4 months ago - 13 years 4 months ago [\#107407](#107407) by [mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile") *[Paid Product Options Behavior in Cart](/forum/2-general-talk-about-hikashop/83264-paid-product-options-behavior-in-cart#107407 "Hi, is it normal for paid product options to appear in the shopping cart with the option for the user to change the quantity? I have a product where it asks the customer to pick a color before adding to cart. After adding to cart, if the customer clicks on 'Show Cart', the cart displays the original product and the color option. This is fine. But there is also a box next to the color option that shows the quantity, suggesting to the customer that the quantity can be changed. Is that normal or am I missing something? Is there a way for the customer to change the color after adding to cart? Also, I noticed that deleting the original product seems to delete the option, which makes sense, as long as I only click on the 'Checkout' button to see what's inside the cart. But if I click on 'Show Cart' button instead, I find that the original product is deleted, but the option is not deleted (with quantity zero), and I have to delete the option manually. Is this a bug or am I missing something again? Thanks, I appreciate your time. Robin")* was created by *[mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile")* Hi, is it normal for paid product options to appear in the shopping cart with the option for the user to change the quantity? I have a product where it asks the customer to pick a color before adding to cart. After adding to cart, if the customer clicks on 'Show Cart', the cart displays the original product and the color option. This is fine. But there is also a box next to the color option that shows the quantity, suggesting to the customer that the quantity can be changed. Is that normal or am I missing something? Is there a way for the customer to change the color after adding to cart? Also, I noticed that deleting the original product seems to delete the option, which makes sense, as long as I only click on the 'Checkout' button to see what's inside the cart. But if I click on 'Show Cart' button instead, I find that the original product is deleted, but the option is not deleted (with quantity zero), and I have to delete the option manually. Is this a bug or am I missing something again? Thanks, I appreciate your time. Robin Last edit: 13 years 4 months ago by [mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzMjY0LXBhaWQtcHJvZHVjdC1vcHRpb25zLWJlaGF2aW9yLWluLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 4 months ago [\#107437](#107437) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Paid Product Options Behavior in Cart](/forum/2-general-talk-about-hikashop/83264-paid-product-options-behavior-in-cart#107437 "Hi, is it normal for paid product options to appear in the shopping cart with the option for the user to change the quantity? I have a product where it asks the customer to pick a color before adding to cart. After adding to cart, if the customer clicks on 'Show Cart', the cart displays the original product and the color option. This is fine. But there is also a box next to the color option that shows the quantity, suggesting to the customer that the quantity can be changed. Is that normal or am I missing something? Is there a way for the customer to change the color after adding to cart? Also, I noticed that deleting the original product seems to delete the option, which makes sense, as long as I only click on the 'Checkout' button to see what's inside the cart. But if I click on 'Show Cart' button instead, I find that the original product is deleted, but the option is not deleted (with quantity zero), and I have to delete the option manually. Is this a bug or am I missing something again? Thanks, I appreciate your time. Robin")* Hi there, About the quantity this totally normal, customers can choose the quantity even during the checkout. However, you can easily hide this by editing the checkout cart view in Display>Views or with some css. For the second issue you have, I tried on my end but couldn't reproduce the bug. This one isn't a normal behavior, do you have the last Hikashop version? If not, try to download it and reinstall it. You can also provide us a link to your site so we can test it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzMjY0LXBhaWQtcHJvZHVjdC1vcHRpb25zLWJlaGF2aW9yLWluLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile")** - [![mixsemi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/19194-mixsemi "View mixsemi's Profile") Topic Author - [ Offline](/forum/user/19194-mixsemi) Less More - Posts: 16 - Thank you received: 0 - - 13 years 4 months ago [\#107538](#107538) by [mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile") Replied by *[mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile")* on topic *[Paid Product Options Behavior in Cart](/forum/2-general-talk-about-hikashop/83264-paid-product-options-behavior-in-cart#107538 "Hi, is it normal for paid product options to appear in the shopping cart with the option for the user to change the quantity? I have a product where it asks the customer to pick a color before adding to cart. After adding to cart, if the customer clicks on 'Show Cart', the cart displays the original product and the color option. This is fine. But there is also a box next to the color option that shows the quantity, suggesting to the customer that the quantity can be changed. Is that normal or am I missing something? Is there a way for the customer to change the color after adding to cart? Also, I noticed that deleting the original product seems to delete the option, which makes sense, as long as I only click on the 'Checkout' button to see what's inside the cart. But if I click on 'Show Cart' button instead, I find that the original product is deleted, but the option is not deleted (with quantity zero), and I have to delete the option manually. Is this a bug or am I missing something again? Thanks, I appreciate your time. Robin")* Hi Eliot, Thank you for your post. I worked around it and disabled the 'Show Cart' link, which was originally created using the Menu Manager and selecting the Hikashop 'Cart Display' type. As long as I don't use this link at all and just stick with the Hikashop Cart Module, I don't see this issue at all, so that's fine and is how I am going to move forward. My website is still very basic, so please don't judge [ www.aceproto.com](http://www.aceproto.com) ![:unsure:](/media/kunena/emoticons/18.png ":unsure:") Yes, I am using the latest version 2.1.3, just checked it under Update/About. Thanks for your help once again. Robin Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzMjY0LXBhaWQtcHJvZHVjdC1vcHRpb25zLWJlaGF2aW9yLWluLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 4 months ago [\#107565](#107565) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Paid Product Options Behavior in Cart](/forum/2-general-talk-about-hikashop/83264-paid-product-options-behavior-in-cart#107565 "Hi, is it normal for paid product options to appear in the shopping cart with the option for the user to change the quantity? I have a product where it asks the customer to pick a color before adding to cart. After adding to cart, if the customer clicks on 'Show Cart', the cart displays the original product and the color option. This is fine. But there is also a box next to the color option that shows the quantity, suggesting to the customer that the quantity can be changed. Is that normal or am I missing something? Is there a way for the customer to change the color after adding to cart? Also, I noticed that deleting the original product seems to delete the option, which makes sense, as long as I only click on the 'Checkout' button to see what's inside the cart. But if I click on 'Show Cart' button instead, I find that the original product is deleted, but the option is not deleted (with quantity zero), and I have to delete the option manually. Is this a bug or am I missing something again? Thanks, I appreciate your time. Robin")* Hi Robin, Indeed I just tried this way and it seems this module has a bug. We will work on it and tell you once it's fixed ![;)](/media/kunena/emoticons/24.png ";)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzMjY0LXBhaWQtcHJvZHVjdC1vcHRpb25zLWJlaGF2aW9yLWluLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile")** - [![mixsemi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/19194-mixsemi "View mixsemi's Profile") Topic Author - [ Offline](/forum/user/19194-mixsemi) Less More - Posts: 16 - Thank you received: 0 - - 13 years 4 months ago [\#107613](#107613) by [mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile") Replied by *[mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile")* on topic *[Paid Product Options Behavior in Cart](/forum/2-general-talk-about-hikashop/83264-paid-product-options-behavior-in-cart#107613 "Hi, is it normal for paid product options to appear in the shopping cart with the option for the user to change the quantity? I have a product where it asks the customer to pick a color before adding to cart. After adding to cart, if the customer clicks on 'Show Cart', the cart displays the original product and the color option. This is fine. But there is also a box next to the color option that shows the quantity, suggesting to the customer that the quantity can be changed. Is that normal or am I missing something? Is there a way for the customer to change the color after adding to cart? Also, I noticed that deleting the original product seems to delete the option, which makes sense, as long as I only click on the 'Checkout' button to see what's inside the cart. But if I click on 'Show Cart' button instead, I find that the original product is deleted, but the option is not deleted (with quantity zero), and I have to delete the option manually. Is this a bug or am I missing something again? Thanks, I appreciate your time. Robin")* Hi Eliot, Thank you. I appreciate you looking into this issue. Robin Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzMjY0LXBhaWQtcHJvZHVjdC1vcHRpb25zLWJlaGF2aW9yLWluLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 4 months ago [\#107621](#107621) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Paid Product Options Behavior in Cart](/forum/2-general-talk-about-hikashop/83264-paid-product-options-behavior-in-cart#107621 "Hi, is it normal for paid product options to appear in the shopping cart with the option for the user to change the quantity? I have a product where it asks the customer to pick a color before adding to cart. After adding to cart, if the customer clicks on 'Show Cart', the cart displays the original product and the color option. This is fine. But there is also a box next to the color option that shows the quantity, suggesting to the customer that the quantity can be changed. Is that normal or am I missing something? Is there a way for the customer to change the color after adding to cart? Also, I noticed that deleting the original product seems to delete the option, which makes sense, as long as I only click on the 'Checkout' button to see what's inside the cart. But if I click on 'Show Cart' button instead, I find that the original product is deleted, but the option is not deleted (with quantity zero), and I have to delete the option manually. Is this a bug or am I missing something again? Thanks, I appreciate your time. Robin")* Hi, I just tried on my local website and it's working fine, when I remove the product, the option is removed in the same time. And that in the cart display too. Can you try to enable the option "Group options with product" in Configuration > Main > Cart ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzMjY0LXBhaWQtcHJvZHVjdC1vcHRpb25zLWJlaGF2aW9yLWluLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile")** - [![mixsemi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/19194-mixsemi "View mixsemi's Profile") Topic Author - [ Offline](/forum/user/19194-mixsemi) Less More - Posts: 16 - Thank you received: 0 - - 13 years 4 months ago [\#107623](#107623) by [mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile") Replied by *[mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile")* on topic *[Paid Product Options Behavior in Cart](/forum/2-general-talk-about-hikashop/83264-paid-product-options-behavior-in-cart#107623 "Hi, is it normal for paid product options to appear in the shopping cart with the option for the user to change the quantity? I have a product where it asks the customer to pick a color before adding to cart. After adding to cart, if the customer clicks on 'Show Cart', the cart displays the original product and the color option. This is fine. But there is also a box next to the color option that shows the quantity, suggesting to the customer that the quantity can be changed. Is that normal or am I missing something? Is there a way for the customer to change the color after adding to cart? Also, I noticed that deleting the original product seems to delete the option, which makes sense, as long as I only click on the 'Checkout' button to see what's inside the cart. But if I click on 'Show Cart' button instead, I find that the original product is deleted, but the option is not deleted (with quantity zero), and I have to delete the option manually. Is this a bug or am I missing something again? Thanks, I appreciate your time. Robin")* Hi Xavier, Yes, I have tried enabling group options with product, and that works as long as I am only using the Hikashop Cart Module. But if I use the 'Display Cart' menu item under 'Add a Menu Item' under HikaShop in the Joomla Menu Manager, then it doesn't work. I believe this is because it is a different cart program. Thanks, Robin Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzMjY0LXBhaWQtcHJvZHVjdC1vcHRpb25zLWJlaGF2aW9yLWluLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 4 months ago [\#107629](#107629) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Paid Product Options Behavior in Cart](/forum/2-general-talk-about-hikashop/83264-paid-product-options-behavior-in-cart#107629 "Hi, is it normal for paid product options to appear in the shopping cart with the option for the user to change the quantity? I have a product where it asks the customer to pick a color before adding to cart. After adding to cart, if the customer clicks on 'Show Cart', the cart displays the original product and the color option. This is fine. But there is also a box next to the color option that shows the quantity, suggesting to the customer that the quantity can be changed. Is that normal or am I missing something? Is there a way for the customer to change the color after adding to cart? Also, I noticed that deleting the original product seems to delete the option, which makes sense, as long as I only click on the 'Checkout' button to see what's inside the cart. But if I click on 'Show Cart' button instead, I find that the original product is deleted, but the option is not deleted (with quantity zero), and I have to delete the option manually. Is this a bug or am I missing something again? Thanks, I appreciate your time. Robin")* You can edit the view "cart / showcart" via the menu Display > Views and add the line: Code: if($cart->product_quantity == 0 && (int)$cart->cart_product_option_parent_id != 0) continue; After: Code: foreach($this->rows as $cart){ I have made a fix which will be in the next release. The following user(s) said Thank You: [mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzMjY0LXBhaWQtcHJvZHVjdC1vcHRpb25zLWJlaGF2aW9yLWluLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile")** - [![mixsemi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/19194-mixsemi "View mixsemi's Profile") Topic Author - [ Offline](/forum/user/19194-mixsemi) Less More - Posts: 16 - Thank you received: 0 - - 13 years 4 months ago [\#107632](#107632) by [mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile") Replied by *[mixsemi](/forum/user/19194-mixsemi "View mixsemi's Profile")* on topic *[Paid Product Options Behavior in Cart](/forum/2-general-talk-about-hikashop/83264-paid-product-options-behavior-in-cart#107632 "Hi, is it normal for paid product options to appear in the shopping cart with the option for the user to change the quantity? I have a product where it asks the customer to pick a color before adding to cart. After adding to cart, if the customer clicks on 'Show Cart', the cart displays the original product and the color option. This is fine. But there is also a box next to the color option that shows the quantity, suggesting to the customer that the quantity can be changed. Is that normal or am I missing something? Is there a way for the customer to change the color after adding to cart? Also, I noticed that deleting the original product seems to delete the option, which makes sense, as long as I only click on the 'Checkout' button to see what's inside the cart. But if I click on 'Show Cart' button instead, I find that the original product is deleted, but the option is not deleted (with quantity zero), and I have to delete the option manually. Is this a bug or am I missing something again? Thanks, I appreciate your time. Robin")* Xavier, Thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzMjY0LXBhaWQtcHJvZHVjdC1vcHRpb25zLWJlaGF2aW9yLWluLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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