[Skip to main content](#vessel-content) # page not refreshing after add to cart ## - **[vmrayner](/forum/user/12065-vmrayner "View vmrayner's Profile")** - [![vmrayner's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12065-vmrayner "View vmrayner's Profile") Topic Author - [ Offline](/forum/user/12065-vmrayner) Less More - Posts: 38 - Thank you received: 0 - - 13 years 5 months ago [\#108591](#108591) by [vmrayner](/forum/user/12065-vmrayner "View vmrayner's Profile") *[page not refreshing after add to cart](/forum/2-general-talk-about-hikashop/83561-page-not-refreshing-after-add-to-cart#108591 "I have just updated to latest Hikashop 2.1.3 and have Joomla 2.5.11 My add to cart function no longer works correctly as it did before: See here before adding a product to cart: You can see I have a cart in left col and a mini cart in header which just shows order total. after I add a product, the product gets added but left cart does not update and top cart is showing incorrectly AND my top positions are mucked up BUT if I refresh the page, everything appears as it should: Why is this refresh not happening automatically. is there a setting I am missing? Thanks Viv Rayner")* was created by *[vmrayner](/forum/user/12065-vmrayner "View vmrayner's Profile")* I have just updated to latest Hikashop 2.1.3 and have Joomla 2.5.11 My add to cart function no longer works correctly as it did before: See here before adding a product to cart: [ ![before_add_to_cart.JPG](/forum/attachment/10560) ](/forum/attachment/10560 "...dd_to_cart.JPG") You can see I have a cart in left col and a mini cart in header which just shows order total. after I add a product, the product gets added but left cart does not update and top cart is showing incorrectly AND my top positions are mucked up [ ![after_add_to_cart.JPG](/forum/attachment/10561) ](/forum/attachment/10561 "...dd_to_cart.JPG") BUT if I refresh the page, everything appears as it should: [ ![after_refresh_page.JPG](/forum/attachment/10562) ](/forum/attachment/10562 "...fresh_page.JPG") Why is this refresh not happening automatically. is there a setting I am missing? Thanks Viv Rayner - [ ![before_add_to_cart.JPG](/forum/attachment/10560) ](/forum/attachment/10560 "...dd_to_cart.JPG") [ ](/forum/attachment/10560?download=1 "...dd_to_cart.JPG") - [ ![after_add_to_cart.JPG](/forum/attachment/10561) ](/forum/attachment/10561 "...dd_to_cart.JPG") [ ](/forum/attachment/10561?download=1 "...dd_to_cart.JPG") - [ ![after_refresh_page.JPG](/forum/attachment/10562) ](/forum/attachment/10562 "...fresh_page.JPG") [ ](/forum/attachment/10562?download=1 "...fresh_page.JPG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzNTYxLXBhZ2Utbm90LXJlZnJlc2hpbmctYWZ0ZXItYWRkLXRvLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 5 months ago [\#108597](#108597) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[page not refreshing after add to cart](/forum/2-general-talk-about-hikashop/83561-page-not-refreshing-after-add-to-cart#108597 "I have just updated to latest Hikashop 2.1.3 and have Joomla 2.5.11 My add to cart function no longer works correctly as it did before: See here before adding a product to cart: You can see I have a cart in left col and a mini cart in header which just shows order total. after I add a product, the product gets added but left cart does not update and top cart is showing incorrectly AND my top positions are mucked up BUT if I refresh the page, everything appears as it should: Why is this refresh not happening automatically. is there a setting I am missing? Thanks Viv Rayner")* Hi, That's probably a cache issue, thanks to try to disable all the Joomla cache (settings + plugin) and maybe the template cache and try again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzNTYxLXBhZ2Utbm90LXJlZnJlc2hpbmctYWZ0ZXItYWRkLXRvLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[vmrayner](/forum/user/12065-vmrayner "View vmrayner's Profile")** - [![vmrayner's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12065-vmrayner "View vmrayner's Profile") Topic Author - [ Offline](/forum/user/12065-vmrayner) Less More - Posts: 38 - Thank you received: 0 - - 13 years 5 months ago [\#108631](#108631) by [vmrayner](/forum/user/12065-vmrayner "View vmrayner's Profile") Replied by *[vmrayner](/forum/user/12065-vmrayner "View vmrayner's Profile")* on topic *[page not refreshing after add to cart](/forum/2-general-talk-about-hikashop/83561-page-not-refreshing-after-add-to-cart#108631 "I have just updated to latest Hikashop 2.1.3 and have Joomla 2.5.11 My add to cart function no longer works correctly as it did before: See here before adding a product to cart: You can see I have a cart in left col and a mini cart in header which just shows order total. after I add a product, the product gets added but left cart does not update and top cart is showing incorrectly AND my top positions are mucked up BUT if I refresh the page, everything appears as it should: Why is this refresh not happening automatically. is there a setting I am missing? Thanks Viv Rayner")* I cleared the cache - turns out my cache setting was not enabled. i have discovered that it has something to do with having both carts going at once. If I disable one, doesn't matter which, the other works fine. But I need both, in different parts of the site. Take a look yourself [ www.vmrdesigns.com.au/test/SRL\_design3/index.php/srl-store](http://www.vmrdesigns.com.au/test/SRL_design3/index.php/srl-store) any ideas? Viv Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzNTYxLXBhZ2Utbm90LXJlZnJlc2hpbmctYWZ0ZXItYWRkLXRvLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 13 years 5 months ago [\#108659](#108659) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[page not refreshing after add to cart](/forum/2-general-talk-about-hikashop/83561-page-not-refreshing-after-add-to-cart#108659 "I have just updated to latest Hikashop 2.1.3 and have Joomla 2.5.11 My add to cart function no longer works correctly as it did before: See here before adding a product to cart: You can see I have a cart in left col and a mini cart in header which just shows order total. after I add a product, the product gets added but left cart does not update and top cart is showing incorrectly AND my top positions are mucked up BUT if I refresh the page, everything appears as it should: Why is this refresh not happening automatically. is there a setting I am missing? Thanks Viv Rayner")* Please make sure that the "Use AJAX when possible for add to cart buttons" option of the configuration is turned off as it is the case by default or the system cannot handle two cart modules refresh on the same page. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzNTYxLXBhZ2Utbm90LXJlZnJlc2hpbmctYWZ0ZXItYWRkLXRvLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[laurangeng18](/forum/user/18835-laurangeng18 "View laurangeng18's Profile")** - [![laurangeng18's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/18835-laurangeng18 "View laurangeng18's Profile") - [ Offline](/forum/user/18835-laurangeng18) Less More - Posts: 19 - Thank you received: 0 - - 13 years 5 months ago [\#108723](#108723) by [laurangeng18](/forum/user/18835-laurangeng18 "View laurangeng18's Profile") Replied by *[laurangeng18](/forum/user/18835-laurangeng18 "View laurangeng18's Profile")* on topic *[page not refreshing after add to cart](/forum/2-general-talk-about-hikashop/83561-page-not-refreshing-after-add-to-cart#108723 "I have just updated to latest Hikashop 2.1.3 and have Joomla 2.5.11 My add to cart function no longer works correctly as it did before: See here before adding a product to cart: You can see I have a cart in left col and a mini cart in header which just shows order total. after I add a product, the product gets added but left cart does not update and top cart is showing incorrectly AND my top positions are mucked up BUT if I refresh the page, everything appears as it should: Why is this refresh not happening automatically. is there a setting I am missing? Thanks Viv Rayner")* Nicolas, I wondered if upgrading to Hikashop 2.1.3 and/or Joomla 2.5.11 (I'm leaning toward Joomla version?). In my other forum post (blank screen related to adding cart), my new website (Hikashop 2.1.3 and/or Joomla 2.5.11 ) was working fine, until recently (I believe I upgraded both). My test site which has Joomla 2.5.9 and older version of Hikashop seem to be more stable. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzNTYxLXBhZ2Utbm90LXJlZnJlc2hpbmctYWZ0ZXItYWRkLXRvLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 13 years 5 months ago [\#108731](#108731) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[page not refreshing after add to cart](/forum/2-general-talk-about-hikashop/83561-page-not-refreshing-after-add-to-cart#108731 "I have just updated to latest Hikashop 2.1.3 and have Joomla 2.5.11 My add to cart function no longer works correctly as it did before: See here before adding a product to cart: You can see I have a cart in left col and a mini cart in header which just shows order total. after I add a product, the product gets added but left cart does not update and top cart is showing incorrectly AND my top positions are mucked up BUT if I refresh the page, everything appears as it should: Why is this refresh not happening automatically. is there a setting I am missing? Thanks Viv Rayner")* The latest version of HikaShop is the most stable. I doubt that it comes from that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzNTYxLXBhZ2Utbm90LXJlZnJlc2hpbmctYWZ0ZXItYWRkLXRvLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[vmrayner](/forum/user/12065-vmrayner "View vmrayner's Profile")** - [![vmrayner's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/12065-vmrayner "View vmrayner's Profile") Topic Author - [ Offline](/forum/user/12065-vmrayner) Less More - Posts: 38 - Thank you received: 0 - - 13 years 5 months ago [\#108797](#108797) by [vmrayner](/forum/user/12065-vmrayner "View vmrayner's Profile") Replied by *[vmrayner](/forum/user/12065-vmrayner "View vmrayner's Profile")* on topic *[page not refreshing after add to cart](/forum/2-general-talk-about-hikashop/83561-page-not-refreshing-after-add-to-cart#108797 "I have just updated to latest Hikashop 2.1.3 and have Joomla 2.5.11 My add to cart function no longer works correctly as it did before: See here before adding a product to cart: You can see I have a cart in left col and a mini cart in header which just shows order total. after I add a product, the product gets added but left cart does not update and top cart is showing incorrectly AND my top positions are mucked up BUT if I refresh the page, everything appears as it should: Why is this refresh not happening automatically. is there a setting I am missing? Thanks Viv Rayner")* Yes, that fixed it. I set "Use AJAX when possible for add to cart buttons" to "No" under advanced settings and the cart now operates as expected. Thank you Viv Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzgzNTYxLXBhZ2Utbm90LXJlZnJlc2hpbmctYWZ0ZXItYWRkLXRvLWNhcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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