[Skip to main content](#vessel-content) # \[solved\]Edit Address/Billing button, error popup! ## - **[vigna](/forum/user/22383-vigna "View vigna's Profile")** - [![vigna's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/22383-vigna "View vigna's Profile") Topic Author - [ Offline](/forum/user/22383-vigna) Less More - Posts: 24 - Thank you received: 0 - - 13 years 3 months ago - 13 years 3 months ago [\#112993](#112993) by [vigna](/forum/user/22383-vigna "View vigna's Profile") *[\[solved\]Edit Address/Billing button, error popup!](/forum/2-general-talk-about-hikashop/85018-solved-edit-address-billing-button-error-popup#112993 "Hi, as in the subject...when, in the checkout, I click on the edit button or new button to edit the billing or shipping address, the popup shows html code instead the form (view the image attached). Why? Where could be the problem? tnx")* was created by *[vigna](/forum/user/22383-vigna "View vigna's Profile")* Hi, as in the subject...when, in the checkout, I click on the edit button or new button to edit the billing or shipping address, the popup shows html code instead the form (view the image attached). Why? Where could be the problem? tnx - [ ![Schermata_2013-07-09_a_11_42_45.png](/forum/attachment/10990) ](/forum/attachment/10990 "...a_11_42_45.png") [ ](/forum/attachment/10990?download=1 "...a_11_42_45.png") Last edit: 13 years 3 months ago by [vigna](/forum/user/22383-vigna "View vigna's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1MDE4LXNvbHZlZC1lZGl0LWFkZHJlc3MtYmlsbGluZy1idXR0b24tZXJyb3ItcG9wdXA/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 3 months ago [\#113005](#113005) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Edit Address/Billing button, error in popup!](/forum/2-general-talk-about-hikashop/85018-solved-edit-address-billing-button-error-popup#113005 "Hi, as in the subject...when, in the checkout, I click on the edit button or new button to edit the billing or shipping address, the popup shows html code instead the form (view the image attached). Why? Where could be the problem? tnx")* Hi, I'll need a link to your website for testing purpose, then I'll probably be able to understand from where the problem is coming from ![:)](/media/kunena/emoticons/3.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1MDE4LXNvbHZlZC1lZGl0LWFkZHJlc3MtYmlsbGluZy1idXR0b24tZXJyb3ItcG9wdXA/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[vigna](/forum/user/22383-vigna "View vigna's Profile")** - [![vigna's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/22383-vigna "View vigna's Profile") Topic Author - [ Offline](/forum/user/22383-vigna) Less More - Posts: 24 - Thank you received: 0 - - 13 years 3 months ago [\#113007](#113007) by [vigna](/forum/user/22383-vigna "View vigna's Profile") Replied by *[vigna](/forum/user/22383-vigna "View vigna's Profile")* on topic *[Edit Address/Billing button, error in popup!](/forum/2-general-talk-about-hikashop/85018-solved-edit-address-billing-button-error-popup#113007 "Hi, as in the subject...when, in the checkout, I click on the edit button or new button to edit the billing or shipping address, the popup shows html code instead the form (view the image attached). Why? Where could be the problem? tnx")* I sent you a private message! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1MDE4LXNvbHZlZC1lZGl0LWFkZHJlc3MtYmlsbGluZy1idXR0b24tZXJyb3ItcG9wdXA/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 3 months ago - 13 years 3 months ago [\#113013](#113013) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Edit Address/Billing button, error in popup!](/forum/2-general-talk-about-hikashop/85018-solved-edit-address-billing-button-error-popup#113013 "Hi, as in the subject...when, in the checkout, I click on the edit button or new button to edit the billing or shipping address, the popup shows html code instead the form (view the image attached). Why? Where could be the problem? tnx")* Ok, Did you edited the **form** file, of your **address** view, of your front-end template through "*Hikashop->Display->Views*" ? Last edit: 13 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1MDE4LXNvbHZlZC1lZGl0LWFkZHJlc3MtYmlsbGluZy1idXR0b24tZXJyb3ItcG9wdXA/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[vigna](/forum/user/22383-vigna "View vigna's Profile")** - [![vigna's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/22383-vigna "View vigna's Profile") Topic Author - [ Offline](/forum/user/22383-vigna) Less More - Posts: 24 - Thank you received: 0 - - 13 years 3 months ago [\#113033](#113033) by [vigna](/forum/user/22383-vigna "View vigna's Profile") Replied by *[vigna](/forum/user/22383-vigna "View vigna's Profile")* on topic *[Edit Address/Billing button, error in popup!](/forum/2-general-talk-about-hikashop/85018-solved-edit-address-billing-button-error-popup#113033 "Hi, as in the subject...when, in the checkout, I click on the edit button or new button to edit the billing or shipping address, the popup shows html code instead the form (view the image attached). Why? Where could be the problem? tnx")* no, but yesterday I upgrade hikashop to essential...perhaps this changed something? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1MDE4LXNvbHZlZC1lZGl0LWFkZHJlc3MtYmlsbGluZy1idXR0b24tZXJyb3ItcG9wdXA/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 3 months ago - 13 years 3 months ago [\#113036](#113036) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Edit Address/Billing button, error in popup!](/forum/2-general-talk-about-hikashop/85018-solved-edit-address-billing-button-error-popup#113036 "Hi, as in the subject...when, in the checkout, I click on the edit button or new button to edit the billing or shipping address, the popup shows html code instead the form (view the image attached). Why? Where could be the problem? tnx")* Ok, Can you : 1. re-download the Hikashop package and re-install it ? 2. Also if you still have the problem could you activate the debug mode of joomla, try it again, and tell me if you see an error message ? Last edit: 13 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1MDE4LXNvbHZlZC1lZGl0LWFkZHJlc3MtYmlsbGluZy1idXR0b24tZXJyb3ItcG9wdXA/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[vigna](/forum/user/22383-vigna "View vigna's Profile")** - [![vigna's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/22383-vigna "View vigna's Profile") Topic Author - [ Offline](/forum/user/22383-vigna) Less More - Posts: 24 - Thank you received: 0 - - 13 years 3 months ago [\#113063](#113063) by [vigna](/forum/user/22383-vigna "View vigna's Profile") Replied by *[vigna](/forum/user/22383-vigna "View vigna's Profile")* on topic *[Edit Address/Billing button, error in popup!](/forum/2-general-talk-about-hikashop/85018-solved-edit-address-billing-button-error-popup#113063 "Hi, as in the subject...when, in the checkout, I click on the edit button or new button to edit the billing or shipping address, the popup shows html code instead the form (view the image attached). Why? Where could be the problem? tnx")* did it..but the problem is still there...but changing the template the popup works... do you have some advice to find the error code? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1MDE4LXNvbHZlZC1lZGl0LWFkZHJlc3MtYmlsbGluZy1idXR0b24tZXJyb3ItcG9wdXA/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[vigna](/forum/user/22383-vigna "View vigna's Profile")** - [![vigna's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/22383-vigna "View vigna's Profile") Topic Author - [ Offline](/forum/user/22383-vigna) Less More - Posts: 24 - Thank you received: 0 - - 13 years 3 months ago [\#113067](#113067) by [vigna](/forum/user/22383-vigna "View vigna's Profile") Replied by *[vigna](/forum/user/22383-vigna "View vigna's Profile")* on topic *[Edit Address/Billing button, error in popup!](/forum/2-general-talk-about-hikashop/85018-solved-edit-address-billing-button-error-popup#113067 "Hi, as in the subject...when, in the checkout, I click on the edit button or new button to edit the billing or shipping address, the popup shows html code instead the form (view the image attached). Why? Where could be the problem? tnx")* ok..I solved updating the template! Thank you for your time! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1MDE4LXNvbHZlZC1lZGl0LWFkZHJlc3MtYmlsbGluZy1idXR0b24tZXJyb3ItcG9wdXA/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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