[Skip to main content](#vessel-content) # Email and Invoice buttons not working ## - **[trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile")** - [![trevsmiff's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9214.jpg)](/forum/user/9214-trevsmiff "View trevsmiff's Profile") Topic Author - [ Offline](/forum/user/9214-trevsmiff) Less More - Posts: 306 - Thank you received: 42 - - 13 years 3 months ago [\#113190](#113190) by [trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile") *[Email and Invoice buttons not working](/forum/2-general-talk-about-hikashop/85082-email-and-invoice-buttons-not-working#113190 "If I select an order in the Control Panel and click on the Email, Invoice or Shipping Invoice buttons nothing happens. The link from the button is the same for each of them: . . ./index.php/control-panel/order/show/cid-40# Trevor")* was created by *[trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile")* If I select an order in the Control Panel and click on the Email, Invoice or Shipping Invoice buttons nothing happens. The link from the button is the same for each of them: . . ./index.php/control-panel/order/show/cid-40# Trevor Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1MDgyLWVtYWlsLWFuZC1pbnZvaWNlLWJ1dHRvbnMtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 3 months ago [\#113195](#113195) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Email and Invoice buttons not working](/forum/2-general-talk-about-hikashop/85082-email-and-invoice-buttons-not-working#113195 "If I select an order in the Control Panel and click on the Email, Invoice or Shipping Invoice buttons nothing happens. The link from the button is the same for each of them: . . ./index.php/control-panel/order/show/cid-40# Trevor")* Hi, Can you show me exactly what is the problem that you are having through some screenshots for example ? then I'll maybe be able to reproduce this issue on my end. Thanks ![:)](/media/kunena/emoticons/3.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1MDgyLWVtYWlsLWFuZC1pbnZvaWNlLWJ1dHRvbnMtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile")** - [![trevsmiff's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9214.jpg)](/forum/user/9214-trevsmiff "View trevsmiff's Profile") Topic Author - [ Offline](/forum/user/9214-trevsmiff) Less More - Posts: 306 - Thank you received: 42 - - 13 years 3 months ago [\#113202](#113202) by [trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile") Replied by *[trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile")* on topic *[Email and Invoice buttons not working](/forum/2-general-talk-about-hikashop/85082-email-and-invoice-buttons-not-working#113202 "If I select an order in the Control Panel and click on the Email, Invoice or Shipping Invoice buttons nothing happens. The link from the button is the same for each of them: . . ./index.php/control-panel/order/show/cid-40# Trevor")* I have just set up HikaMarket and have updated Hikashop to the latest version. My main reason for using HikaMarket was to allow the site owner to manage orders from the front end. I have provided an admin menu which appears when the site owner logs in and one of the menu items is a link to the Hikamarket control panel. Within the Control Panel if I select Orders and click on an order number the details of that order is displayed. At the top of the page there are 3 buttons labelled 'E-mail', 'Invoice' and 'Shipping Invoice' and if I click on any of these nothing happens. Also if I click on the edit buttons in the 'Additional Information' or 'Customer' panels nothing happens. Looking at the code it looks as if a poop-up should be displayed so I suspect the problem might be css related. - [ ![order_edit.png](/forum/attachment/11019) ](/forum/attachment/11019 "order_edit.png") [ ](/forum/attachment/11019?download=1 "order_edit.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1MDgyLWVtYWlsLWFuZC1pbnZvaWNlLWJ1dHRvbnMtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 months ago [\#113216](#113216) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Email and Invoice buttons not working](/forum/2-general-talk-about-hikashop/85082-email-and-invoice-buttons-not-working#113216 "If I select an order in the Control Panel and click on the Email, Invoice or Shipping Invoice buttons nothing happens. The link from the button is the same for each of them: . . ./index.php/control-panel/order/show/cid-40# Trevor")* Hi, Would it be possible to have an access to your website so we will be able to see the problem and fix it. You can send us such private information by private message. Thanks --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1MDgyLWVtYWlsLWFuZC1pbnZvaWNlLWJ1dHRvbnMtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile")** - [![trevsmiff's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9214.jpg)](/forum/user/9214-trevsmiff "View trevsmiff's Profile") Topic Author - [ Offline](/forum/user/9214-trevsmiff) Less More - Posts: 306 - Thank you received: 42 - - 13 years 3 months ago [\#113219](#113219) by [trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile") Replied by *[trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile")* on topic *[Email and Invoice buttons not working](/forum/2-general-talk-about-hikashop/85082-email-and-invoice-buttons-not-working#113219 "If I select an order in the Control Panel and click on the Email, Invoice or Shipping Invoice buttons nothing happens. The link from the button is the same for each of them: . . ./index.php/control-panel/order/show/cid-40# Trevor")* Hi Jerome I have to leave the office now but will set up an account for you and will pm the details tonight. Thanks Trevor Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1MDgyLWVtYWlsLWFuZC1pbnZvaWNlLWJ1dHRvbnMtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 months ago [\#113282](#113282) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Email and Invoice buttons not working](/forum/2-general-talk-about-hikashop/85082-email-and-invoice-buttons-not-working#113282 "If I select an order in the Control Panel and click on the Email, Invoice or Shipping Invoice buttons nothing happens. The link from the button is the same for each of them: . . ./index.php/control-panel/order/show/cid-40# Trevor")* Hi, I see, the problem is the modal popup. In the HikaShop configuration, you have to change the "Popup mode" in the "display" tab. Your template is not compatible with the "bootstrap" popup so it will be better to use the "mootools" one. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1MDgyLWVtYWlsLWFuZC1pbnZvaWNlLWJ1dHRvbnMtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile")** - [![trevsmiff's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9214.jpg)](/forum/user/9214-trevsmiff "View trevsmiff's Profile") Topic Author - [ Offline](/forum/user/9214-trevsmiff) Less More - Posts: 306 - Thank you received: 42 - - 13 years 3 months ago [\#113283](#113283) by [trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile") Replied by *[trevsmiff](/forum/user/9214-trevsmiff "View trevsmiff's Profile")* on topic *[Email and Invoice buttons not working](/forum/2-general-talk-about-hikashop/85082-email-and-invoice-buttons-not-working#113283 "If I select an order in the Control Panel and click on the Email, Invoice or Shipping Invoice buttons nothing happens. The link from the button is the same for each of them: . . ./index.php/control-panel/order/show/cid-40# Trevor")* Thanks again Jerome, that seems to have done the trick. Best regards Trevor Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1MDgyLWVtYWlsLWFuZC1pbnZvaWNlLWJ1dHRvbnMtbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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