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#   Import multiple Images/Product from folder error

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13 years 3 months ago [\#113276](#113276) by [tedwyer](/forum/user/23230-tedwyer "View tedwyer's Profile")  *[Import multiple Images/Product from folder error](/forum/2-general-talk-about-hikashop/85118-import-multiple-images-product-from-folder-error#113276 "I get this error when I import from folder (product)  DateTime::__construct() [datetime.--construct]: Failed to parse time string (jerror) at position 0 (j): The timezone could not be found in the database  The import quits with this error. Any idea what migh be causing this?  Thanks in advance")* was created by *[tedwyer](/forum/user/23230-tedwyer "View tedwyer's Profile")*

I get this error when I import from folder (product)

DateTime::__construct() [datetime.--construct]: Failed to parse time string (jerror) at position 0 (j): The timezone could not be found in the database

The import quits with this error. Any idea what migh be causing this?

Thanks in advance

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13 years 3 months ago [\#113316](#113316) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")  Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Import multiple Images/Product from folder error](/forum/2-general-talk-about-hikashop/85118-import-multiple-images-product-from-folder-error#113316 "I get this error when I import from folder (product)  DateTime::__construct() [datetime.--construct]: Failed to parse time string (jerror) at position 0 (j): The timezone could not be found in the database  The import quits with this error. Any idea what migh be causing this?  Thanks in advance")*

Hi there,

Are you using the last Hikashop version?
Could you tell us how exactly you get this error?
Also, your csv file could help us ![;)](/media/kunena/emoticons/11.png ";)")

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