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#   delette button not working

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13 years 3 months ago [\#113452](#113452) by [oneira](/forum/user/24427-oneira "View oneira's Profile")  *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#113452 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")* was created by *[oneira](/forum/user/24427-oneira "View oneira's Profile")*

Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button on the shopping cart had stopped working. I mean, it still deletes the product from the cart but it doesn't redirect appropriately. Thanks

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13 years 3 months ago [\#113455](#113455) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#113455 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

Hi,

Uploading your Hikashop to the last version will maybe fix your issue, so can you do it ?

Thanks ![:)](/media/kunena/emoticons/8.png ":)").

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13 years 3 months ago [\#113462](#113462) by [oneira](/forum/user/24427-oneira "View oneira's Profile")  Replied by *[oneira](/forum/user/24427-oneira "View oneira's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#113462 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

it is the latest version

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13 years 3 months ago [\#113469](#113469) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#113469 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

Hi,

The latest version today is : 2.2.0
[ www.hikashop.com/fr/support/documentatio...ashop-changelog.html](http://www.hikashop.com/fr/support/documentation/56-hikashop-changelog.html)

The package is now stable, we will activate the automatic update in the few next days.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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13 years 3 months ago [\#113473](#113473) by [oneira](/forum/user/24427-oneira "View oneira's Profile")  Replied by *[oneira](/forum/user/24427-oneira "View oneira's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#113473 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

I already installed the latest version, 2.2.0, and the button keeps doing the same.

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13 years 3 months ago [\#113510](#113510) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")  Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#113510 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

It's probably a javascript error.
We'll need a link to your website to fix this.

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13 years 3 months ago [\#113727](#113727) by [oneira](/forum/user/24427-oneira "View oneira's Profile")  Replied by *[oneira](/forum/user/24427-oneira "View oneira's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#113727 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

[ artduqc.com/](http://artduqc.com/)

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13 years 3 months ago [\#113877](#113877) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile")  Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#113877 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

Hi there,

Do you have something set in this option of the configuration (System&gt;Configuration&gt;Main&gt;Cart) "URL where to redirect when the cart is empty"?
If so, try to leave it empty, and if it's already empty, you can try to set a specific page.

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13 years 3 months ago -  13 years 3 months ago [\#113970](#113970) by [oneira](/forum/user/24427-oneira "View oneira's Profile")  Replied by *[oneira](/forum/user/24427-oneira "View oneira's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#113970 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

It is empty, just checked. However, as i stated before, it was working until a couple of days ago. I don't want to send it to a specific page, i want it to erase the product from the cart but continue on the same page it currently is.

Last edit: 13 years 3 months ago by [oneira](/forum/user/24427-oneira "View oneira's Profile").

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13 years 3 months ago [\#114043](#114043) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#114043 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

The redirect when emptying the cart takes to the address "[ artduqc.com/artduqc/artists/bashar-shbib...rage-de-dent-colonel](http://artduqc.com/artduqc/artists/bashar-shbib/item/5-rage-de-dent-colonel)"
In this url, "artduqc/" should not be there. I think that it's due to a previous configuration which has not been changed.

Your website were probably in the folder "artduqc" before.
You have to change the setting of website url in Joomla.

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13 years 3 months ago -  13 years 3 months ago [\#114181](#114181) by [oneira](/forum/user/24427-oneira "View oneira's Profile")  Replied by *[oneira](/forum/user/24427-oneira "View oneira's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#114181 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

just checked the configuration.php and i havent't changed it in ages. the $live_site variable is blank. And the site has always been in the /artduqc folder in the ftp server. Should i reinstall the plug-in?

Last edit: 13 years 3 months ago by [oneira](/forum/user/24427-oneira "View oneira's Profile").

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13 years 3 months ago [\#114240](#114240) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#114240 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

Yes, thanks to try to install again HikaShop over the current installation.

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13 years 3 months ago [\#114367](#114367) by [oneira](/forum/user/24427-oneira "View oneira's Profile")  Replied by *[oneira](/forum/user/24427-oneira "View oneira's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#114367 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

Tried to reinstall and keeps doing the same.... ![:(](/media/kunena/emoticons/5.png ":(")

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13 years 3 months ago [\#114475](#114475) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#114475 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

Are you using any SEF module ? if yes can you disable it and try it again ?

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13 years 3 months ago -  13 years 3 months ago [\#114560](#114560) by [oneira](/forum/user/24427-oneira "View oneira's Profile")  Replied by *[oneira](/forum/user/24427-oneira "View oneira's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#114560 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

not that i know of. Had the Redirect Manager and System - SEF deactivated and reactivated and nothing...

Last edit: 13 years 3 months ago by [oneira](/forum/user/24427-oneira "View oneira's Profile").

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13 years 3 months ago [\#114657](#114657) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#114657 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

Thanks to give us backend &amp; FTP access to debug this problem on your website directly.

The following user(s) said Thank You: [oneira](/forum/user/24427-oneira "View oneira's Profile")

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- **[oneira](/forum/user/24427-oneira "View oneira's Profile")**
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13 years 3 months ago [\#114740](#114740) by [oneira](/forum/user/24427-oneira "View oneira's Profile")  Replied by *[oneira](/forum/user/24427-oneira "View oneira's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#114740 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

Do you have like an internal messaging system to send the data?

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13 years 3 months ago [\#114765](#114765) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#114765 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

Hi,

You can use the contact form or use the private message system.
Under the profile avatar (and the number of message) you will see a little "message" icon which will allow you to send a private message to another user.
( Please note that during the week end, some people of the support team are not available. )

Kind regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [oneira](/forum/user/24427-oneira "View oneira's Profile")

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13 years 3 months ago [\#114774](#114774) by [oneira](/forum/user/24427-oneira "View oneira's Profile")  Replied by *[oneira](/forum/user/24427-oneira "View oneira's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#114774 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

Already sent to Jerome the appropiate info. Thanks

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13 years 3 months ago [\#115142](#115142) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[delette button not working](/forum/2-general-talk-about-hikashop/85168-delette-button-not-working#115142 "Hi, i have the Hikashop 2.1.3 module running on my Joomla 2.5 and eveything was running ok. However today i was adding some new products and when i checked on the front end, the small x delete button...")*

Hi,

Unfortunately, we didn't get your FTP account. So I couldn't check the configuration or do extensive testing.
Instead, I've made a small customization of the file "cart" of the view "product" via Display&gt;Views to make sure that the link is correct.

The following user(s) said Thank You: [oneira](/forum/user/24427-oneira "View oneira's Profile")

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