[Skip to main content](#vessel-content) # Download and installation ## - **[soncis](/forum/user/24976-soncis "View soncis's Profile")** - [![soncis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/24976-soncis "View soncis's Profile") Topic Author - [ Offline](/forum/user/24976-soncis) Less More - Posts: 73 - Thank you received: 0 - - 13 years 3 months ago [\#114265](#114265) by [soncis](/forum/user/24976-soncis "View soncis's Profile") *[Download and installation](/forum/2-general-talk-about-hikashop/85416-download-and-installation#114265 "Hello! Im trying to download the Hika starter pack for my joomla! website so I used this link: www.hikashop.com/en/download.html but when I press download (tried both the big button and the small one below the starter package) It downloads a file. But when I press it it wants to install some installer on demand package and the program is some kind of cd burner and then there is no Hika shop zip folder or anything. Is this supposed to happen? do I need the burner thingy? is there a link for only downloading the starter .zip file? Ty for any answers could not find any in the install documentation.")* was created by *[soncis](/forum/user/24976-soncis "View soncis's Profile")* Hello! Im trying to download the Hika starter pack for my joomla! website so I used this link: [ www.hikashop.com/en/download.html](http://www.hikashop.com/en/download.html) but when I press download (tried both the big button and the small one below the starter package) It downloads a file. But when I press it it wants to install some installer on demand package and the program is some kind of cd burner and then there is no Hika shop zip folder or anything. Is this supposed to happen? do I need the burner thingy? is there a link for only downloading the starter .zip file? Ty for any answers could not find any in the install documentation. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1NDE2LWRvd25sb2FkLWFuZC1pbnN0YWxsYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 3 months ago [\#114266](#114266) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Download and installation](/forum/2-general-talk-about-hikashop/85416-download-and-installation#114266 "Hello! Im trying to download the Hika starter pack for my joomla! website so I used this link: www.hikashop.com/en/download.html but when I press download (tried both the big button and the small one below the starter package) It downloads a file. But when I press it it wants to install some installer on demand package and the program is some kind of cd burner and then there is no Hika shop zip folder or anything. Is this supposed to happen? do I need the burner thingy? is there a link for only downloading the starter .zip file? Ty for any answers could not find any in the install documentation.")* Hi there, I guess it either your browser which is not proposing you to download it or your programs which are not corresponding to your needs. I would suggest to try with another browser. Then just choose the "download option". Your current browser is probably set to automatically open zip files. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1NDE2LWRvd25sb2FkLWFuZC1pbnN0YWxsYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[soncis](/forum/user/24976-soncis "View soncis's Profile")** - [![soncis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/24976-soncis "View soncis's Profile") Topic Author - [ Offline](/forum/user/24976-soncis) Less More - Posts: 73 - Thank you received: 0 - - 13 years 3 months ago [\#114268](#114268) by [soncis](/forum/user/24976-soncis "View soncis's Profile") Replied by *[soncis](/forum/user/24976-soncis "View soncis's Profile")* on topic *[Download and installation](/forum/2-general-talk-about-hikashop/85416-download-and-installation#114268 "Hello! Im trying to download the Hika starter pack for my joomla! website so I used this link: www.hikashop.com/en/download.html but when I press download (tried both the big button and the small one below the starter package) It downloads a file. But when I press it it wants to install some installer on demand package and the program is some kind of cd burner and then there is no Hika shop zip folder or anything. Is this supposed to happen? do I need the burner thingy? is there a link for only downloading the starter .zip file? Ty for any answers could not find any in the install documentation.")* Well I tried with the 3 that I have (chrome, firefox and explorer) and I only got the stupid expressburner every time and no hikashop ![:(](/media/kunena/emoticons/22.png ":(") are I supposed to get expressburner? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1NDE2LWRvd25sb2FkLWFuZC1pbnN0YWxsYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 months ago [\#114274](#114274) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Download and installation](/forum/2-general-talk-about-hikashop/85416-download-and-installation#114274 "Hello! Im trying to download the Hika starter pack for my joomla! website so I used this link: www.hikashop.com/en/download.html but when I press download (tried both the big button and the small one below the starter package) It downloads a file. But when I press it it wants to install some installer on demand package and the program is some kind of cd burner and then there is no Hika shop zip folder or anything. Is this supposed to happen? do I need the burner thingy? is there a link for only downloading the starter .zip file? Ty for any answers could not find any in the install documentation.")* Hi, Sure not! We provide a "zip" and "tar.gz" files for HikaShop. There is no "installer" that you can run into your computer. It is a Joomla package. Please check that you right downloaded "hikashop_starter" and not an executable one. If you can't open a zip file in your computer, it is not a problem. You have to upload/install the zip file thought Joomla. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1NDE2LWRvd25sb2FkLWFuZC1pbnN0YWxsYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[soncis](/forum/user/24976-soncis "View soncis's Profile")** - [![soncis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/24976-soncis "View soncis's Profile") Topic Author - [ Offline](/forum/user/24976-soncis) Less More - Posts: 73 - Thank you received: 0 - - 13 years 3 months ago - 13 years 3 months ago [\#114279](#114279) by [soncis](/forum/user/24976-soncis "View soncis's Profile") Replied by *[soncis](/forum/user/24976-soncis "View soncis's Profile")* on topic *[Download and installation](/forum/2-general-talk-about-hikashop/85416-download-and-installation#114279 "Hello! Im trying to download the Hika starter pack for my joomla! website so I used this link: www.hikashop.com/en/download.html but when I press download (tried both the big button and the small one below the starter package) It downloads a file. But when I press it it wants to install some installer on demand package and the program is some kind of cd burner and then there is no Hika shop zip folder or anything. Is this supposed to happen? do I need the burner thingy? is there a link for only downloading the starter .zip file? Ty for any answers could not find any in the install documentation.")* I had to download it on a seperate computer to get the zip file. but finally have it. But still dosnt work on this computer. think something else might be wrong here. your download link atleast works. Last edit: 13 years 3 months ago by [soncis](/forum/user/24976-soncis "View soncis's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1NDE2LWRvd25sb2FkLWFuZC1pbnN0YWxsYXRpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 months ago [\#114303](#114303) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Download and installation](/forum/2-general-talk-about-hikashop/85416-download-and-installation#114303 "Hello! Im trying to download the Hika starter pack for my joomla! website so I used this link: www.hikashop.com/en/download.html but when I press download (tried both the big button and the small one below the starter package) It downloads a file. But when I press it it wants to install some installer on demand package and the program is some kind of cd burner and then there is no Hika shop zip folder or anything. Is this supposed to happen? do I need the burner thingy? is there a link for only downloading the starter .zip file? Ty for any answers could not find any in the install documentation.")* Hi, Maybe your computer try to open the file and want to open it with this software. I don't really know but we don't have any link with the other software and we provide standard zip files. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. 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