[Skip to main content](#vessel-content) # Address pop-up window ## - **[southga1974](/forum/user/22661-southga1974 "View southga1974's Profile")** - [![southga1974's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/22661-southga1974 "View southga1974's Profile") Topic Author - [ Offline](/forum/user/22661-southga1974) Less More - Posts: 145 - Thank you received: 0 - - 13 years 3 months ago [\#114495](#114495) by [southga1974](/forum/user/22661-southga1974 "View southga1974's Profile") *[Address pop-up window](/forum/2-general-talk-about-hikashop/85470-address-pop-up-window#114495 "I've noticed that when I try to edit my address or add a new address on my Customer Account page, which is a link to the HikaShop User Details menu item, the i-frame doesn't act as a pop-up like it...")* was created by *[southga1974](/forum/user/22661-southga1974 "View southga1974's Profile")* I've noticed that when I try to edit my address or add a new address on my Customer Account page, which is a link to the HikaShop User Details menu item, the i-frame doesn't act as a pop-up like it should. Instead, it pushes the i-frame below the footer. Here's the source: <a href="#" id="hikashop_new_address_popup" onclick="window.hikashop.openBox(this,null,true); return false;"><span class="icon-32-new" title="New"></span>New</a><div class="modal hide fade" id="modal-hikashop_new_address_popup" style="width:780px;height:570px;margin-left:-390px"> The page is [ the-authors-club.com/index.php/login-to-...omer-account/address](http://the-authors-club.com/index.php/login-to-your-account/customer-account/address) (Main menu > Customer Account > Manage Your Addresses. It does it both in Internet Explorer and FireFox. You'll notice that the left margin is -390px. The pop-up window acts as it should on the checkout page, though. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1NDcwLWFkZHJlc3MtcG9wLXVwLXdpbmRvdz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[southga1974](/forum/user/22661-southga1974 "View southga1974's Profile")** - [![southga1974's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/22661-southga1974 "View southga1974's Profile") Topic Author - [ Offline](/forum/user/22661-southga1974) Less More - Posts: 145 - Thank you received: 0 - - 13 years 3 months ago [\#114501](#114501) by [southga1974](/forum/user/22661-southga1974 "View southga1974's Profile") Replied by *[southga1974](/forum/user/22661-southga1974 "View southga1974's Profile")* on topic *[Address pop-up window](/forum/2-general-talk-about-hikashop/85470-address-pop-up-window#114501 "I've noticed that when I try to edit my address or add a new address on my Customer Account page, which is a link to the HikaShop User Details menu item, the i-frame doesn't act as a pop-up like it...")* I had to change the Pop-up mode to mootools. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1NDcwLWFkZHJlc3MtcG9wLXVwLXdpbmRvdz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 months ago [\#114502](#114502) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Address pop-up window](/forum/2-general-talk-about-hikashop/85470-address-pop-up-window#114502 "I've noticed that when I try to edit my address or add a new address on my Customer Account page, which is a link to the HikaShop User Details menu item, the i-frame doesn't act as a pop-up like it...")* Hi, Yes because your template does not support the joomla 3 bootstrap modal. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1NDcwLWFkZHJlc3MtcG9wLXVwLXdpbmRvdz90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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