[Skip to main content](#vessel-content) # Order Creation Emails not turning off ## - **[drchamp8756](/forum/user/13106-drchamp8756 "View drchamp8756's Profile")** - [![drchamp8756's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13106-drchamp8756 "View drchamp8756's Profile") Topic Author - [ Offline](/forum/user/13106-drchamp8756) Less More - Posts: 34 - Thank you received: 1 - - 13 years 3 months ago [\#115336](#115336) by [drchamp8756](/forum/user/13106-drchamp8756 "View drchamp8756's Profile") *[Order Creation Emails not turning off](/forum/2-general-talk-about-hikashop/85694-order-creation-emails-not-turning-off#115336 "Hello, I have the order creation notifications email setting set with no email address - but the person making a purchase still gets the "We are pleased to confirm the creation of your order..." email. How can I get store to not send the order creation notification email? My client and store admin only want the emails when the order is placed through PayPal. Thanks ~D")* was created by *[drchamp8756](/forum/user/13106-drchamp8756 "View drchamp8756's Profile")* Hello, I have the order creation notifications email setting set with no email address - but the person making a purchase still gets the "We are pleased to confirm the creation of your order..." email. How can I get store to not send the order creation notification email? My client and store admin only want the emails when the order is placed through PayPal. Thanks ~D - [ ![order_notification.PNG](/forum/attachment/11286) ](/forum/attachment/11286 "...tification.PNG") [ ](/forum/attachment/11286?download=1 "...tification.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Njk0LW9yZGVyLWNyZWF0aW9uLWVtYWlscy1ub3QtdHVybmluZy1vZmY/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 13 years 3 months ago [\#115357](#115357) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order Creation Emails not turning off](/forum/2-general-talk-about-hikashop/85694-order-creation-emails-not-turning-off#115357 "Hello, I have the order creation notifications email setting set with no email address - but the person making a purchase still gets the "We are pleased to confirm the creation of your order..." email. How can I get store to not send the order creation notification email? My client and store admin only want the emails when the order is placed through PayPal. Thanks ~D")* Hi, This field allows you to configure the email which will receive the order creation notifications for the website owner. If you empty it, you won't be notified of newly created orders on your website. If you want to disable the order creation notification email which is sent to the customer when his order is created, you can go in the menu System>Emails and disable it there, in the listing of the emails. Note that this is only available in the Business edition of HikaShop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Njk0LW9yZGVyLWNyZWF0aW9uLWVtYWlscy1ub3QtdHVybmluZy1vZmY/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[drchamp8756](/forum/user/13106-drchamp8756 "View drchamp8756's Profile")** - [![drchamp8756's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13106-drchamp8756 "View drchamp8756's Profile") Topic Author - [ Offline](/forum/user/13106-drchamp8756) Less More - Posts: 34 - Thank you received: 1 - - 13 years 3 months ago [\#115483](#115483) by [drchamp8756](/forum/user/13106-drchamp8756 "View drchamp8756's Profile") Replied by *[drchamp8756](/forum/user/13106-drchamp8756 "View drchamp8756's Profile")* on topic *[Order Creation Emails not turning off](/forum/2-general-talk-about-hikashop/85694-order-creation-emails-not-turning-off#115483 "Hello, I have the order creation notifications email setting set with no email address - but the person making a purchase still gets the "We are pleased to confirm the creation of your order..." email. How can I get store to not send the order creation notification email? My client and store admin only want the emails when the order is placed through PayPal. Thanks ~D")* I went ahead and upgraded to the business version. this fixed my clients issue, "you can go in the menu System>Emails and disable it there, in the listing of the emails." Thanks for the speedy reply. ~D Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Njk0LW9yZGVyLWNyZWF0aW9uLWVtYWlscy1ub3QtdHVybmluZy1vZmY/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[drchamp8756](/forum/user/13106-drchamp8756 "View drchamp8756's Profile")** - [![drchamp8756's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13106-drchamp8756 "View drchamp8756's Profile") Topic Author - [ Offline](/forum/user/13106-drchamp8756) Less More - Posts: 34 - Thank you received: 1 - - 13 years 2 months ago [\#118523](#118523) by [drchamp8756](/forum/user/13106-drchamp8756 "View drchamp8756's Profile") Replied by *[drchamp8756](/forum/user/13106-drchamp8756 "View drchamp8756's Profile")* on topic *[Order Creation Emails not turning off](/forum/2-general-talk-about-hikashop/85694-order-creation-emails-not-turning-off#118523 "Hello, I have the order creation notifications email setting set with no email address - but the person making a purchase still gets the "We are pleased to confirm the creation of your order..." email. How can I get store to not send the order creation notification email? My client and store admin only want the emails when the order is placed through PayPal. Thanks ~D")* Can the created notification email to the Admin be turned off too. Which of the email types do that? Is it the "Order administrator notification"? We still want the notification when the actual order is placed. thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Njk0LW9yZGVyLWNyZWF0aW9uLWVtYWlscy1ub3QtdHVybmluZy1vZmY/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 13 years 2 months ago [\#118584](#118584) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order Creation Emails not turning off](/forum/2-general-talk-about-hikashop/85694-order-creation-emails-not-turning-off#118584 "Hello, I have the order creation notifications email setting set with no email address - but the person making a purchase still gets the "We are pleased to confirm the creation of your order..." email. How can I get store to not send the order creation notification email? My client and store admin only want the emails when the order is placed through PayPal. Thanks ~D")* Hi, Yes, you need to turn off the "order admin notification" for that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Njk0LW9yZGVyLWNyZWF0aW9uLWVtYWlscy1ub3QtdHVybmluZy1vZmY/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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