[Skip to main content](#vessel-content) # Problem with prices with iDeal extension ## - **[suzeen](/forum/user/25290-suzeen "View suzeen's Profile")** - [![suzeen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/25290-suzeen "View suzeen's Profile") Topic Author - [ Offline](/forum/user/25290-suzeen) Less More - Posts: 27 - Thank you received: 1 - - 13 years 3 months ago [\#115408](#115408) by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") *[Problem with prices with iDeal extension](/forum/2-general-talk-about-hikashop/85708-problem-with-prices-with-ideal-extension#115408 "Hello, I have installed hikashop and I am very pleased with it B) Now I live in the Netherlands and here we have iDeal for payment. So I installed CC Ideal platform from Chill Creations. Everything works but if I want to complete the order it says that "The total amount is not a valid number" in Dutch: Bedrag moet een geldig nummer zijn. I googled this and it should be a problem with the prices of the products, due to the amount of decimals the system of Ideal does not understand it anymore. If I put the amount including vat in two decimals, it sometimes works only then hikashop changes it to more decimals again. A permanent solution would be appreciated :) I cannot seem to find a solution for this. :unsure: Anyone any ideas?")* was created by *[suzeen](/forum/user/25290-suzeen "View suzeen's Profile")* Hello, I have installed hikashop and I am very pleased with it ![B)](/media/kunena/emoticons/9.png "B)") Now I live in the Netherlands and here we have iDeal for payment. So I installed CC Ideal platform from Chill Creations. Everything works but if I want to complete the order it says that "The total amount is not a valid number" in Dutch: Bedrag moet een geldig nummer zijn. I googled this and it should be a problem with the prices of the products, due to the amount of decimals the system of Ideal does not understand it anymore. If I put the amount including vat in two decimals, it sometimes works only then hikashop changes it to more decimals again. A permanent solution would be appreciated ![:)](/media/kunena/emoticons/3.png ":)") I cannot seem to find a solution for this. ![:unsure:](/media/kunena/emoticons/18.png ":unsure:") Anyone any ideas? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1NzA4LXByb2JsZW0td2l0aC1wcmljZXMtd2l0aC1pZGVhbC1leHRlbnNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Chill Creations](/forum/user/564-chill-creations "View Chill Creations's Profile")** - [![Chill Creations's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar564.gif)](/forum/user/564-chill-creations "View Chill Creations's Profile") - [ Offline](/forum/user/564-chill-creations) Less More - Posts: 23 - Thank you received: 0 - - 13 years 3 months ago [\#115431](#115431) by [Chill Creations](/forum/user/564-chill-creations "View Chill Creations's Profile") Replied by *[Chill Creations](/forum/user/564-chill-creations "View Chill Creations's Profile")* on topic *[Problem with prices with iDeal extension](/forum/2-general-talk-about-hikashop/85708-problem-with-prices-with-ideal-extension#115431 "Hello, I have installed hikashop and I am very pleased with it B) Now I live in the Netherlands and here we have iDeal for payment. So I installed CC Ideal platform from Chill Creations. Everything works but if I want to complete the order it says that "The total amount is not a valid number" in Dutch: Bedrag moet een geldig nummer zijn. I googled this and it should be a problem with the prices of the products, due to the amount of decimals the system of Ideal does not understand it anymore. If I put the amount including vat in two decimals, it sometimes works only then hikashop changes it to more decimals again. A permanent solution would be appreciated :) I cannot seem to find a solution for this. :unsure: Anyone any ideas?")* Hi Suzeen David from Chill Creations here. Did you also create a ticket on our website? We would like to have a look! Kind regards David --- [ iDEAL for Hikashop](http://www.chillcreations.com/joomla-extensions/ccideal-platform-ideal-dutch-payment-joomla-extensions.html) by Dutch iDEAL experts Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1NzA4LXByb2JsZW0td2l0aC1wcmljZXMtd2l0aC1pZGVhbC1leHRlbnNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 13 years 3 months ago [\#115435](#115435) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Problem with prices with iDeal extension](/forum/2-general-talk-about-hikashop/85708-problem-with-prices-with-ideal-extension#115435 "Hello, I have installed hikashop and I am very pleased with it B) Now I live in the Netherlands and here we have iDeal for payment. So I installed CC Ideal platform from Chill Creations. Everything works but if I want to complete the order it says that "The total amount is not a valid number" in Dutch: Bedrag moet een geldig nummer zijn. I googled this and it should be a problem with the prices of the products, due to the amount of decimals the system of Ideal does not understand it anymore. If I put the amount including vat in two decimals, it sometimes works only then hikashop changes it to more decimals again. A permanent solution would be appreciated :) I cannot seem to find a solution for this. :unsure: Anyone any ideas?")* Hi, Probably the rounding missing in the payment plugin. Chill Creations should indeed be able to help you on that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1NzA4LXByb2JsZW0td2l0aC1wcmljZXMtd2l0aC1pZGVhbC1leHRlbnNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Chill Creations](/forum/user/564-chill-creations "View Chill Creations's Profile")** - [![Chill Creations's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar564.gif)](/forum/user/564-chill-creations "View Chill Creations's Profile") - [ Offline](/forum/user/564-chill-creations) Less More - Posts: 23 - Thank you received: 0 - - 13 years 3 months ago [\#115665](#115665) by [Chill Creations](/forum/user/564-chill-creations "View Chill Creations's Profile") Replied by *[Chill Creations](/forum/user/564-chill-creations "View Chill Creations's Profile")* on topic *[Problem with prices with iDeal extension](/forum/2-general-talk-about-hikashop/85708-problem-with-prices-with-ideal-extension#115665 "Hello, I have installed hikashop and I am very pleased with it B) Now I live in the Netherlands and here we have iDeal for payment. So I installed CC Ideal platform from Chill Creations. Everything works but if I want to complete the order it says that "The total amount is not a valid number" in Dutch: Bedrag moet een geldig nummer zijn. I googled this and it should be a problem with the prices of the products, due to the amount of decimals the system of Ideal does not understand it anymore. If I put the amount including vat in two decimals, it sometimes works only then hikashop changes it to more decimals again. A permanent solution would be appreciated :) I cannot seem to find a solution for this. :unsure: Anyone any ideas?")* Problem solved by changing one line of code. Looks like the change we did a few months ago was reverted by mistake. Working again now. --- [ iDEAL for Hikashop](http://www.chillcreations.com/joomla-extensions/ccideal-platform-ideal-dutch-payment-joomla-extensions.html) by Dutch iDEAL experts Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1NzA4LXByb2JsZW0td2l0aC1wcmljZXMtd2l0aC1pZGVhbC1leHRlbnNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[suzeen](/forum/user/25290-suzeen "View suzeen's Profile")** - [![suzeen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/25290-suzeen "View suzeen's Profile") Topic Author - [ Offline](/forum/user/25290-suzeen) Less More - Posts: 27 - Thank you received: 1 - - 13 years 3 months ago [\#115667](#115667) by [suzeen](/forum/user/25290-suzeen "View suzeen's Profile") Replied by *[suzeen](/forum/user/25290-suzeen "View suzeen's Profile")* on topic *[Problem with prices with iDeal extension](/forum/2-general-talk-about-hikashop/85708-problem-with-prices-with-ideal-extension#115667 "Hello, I have installed hikashop and I am very pleased with it B) Now I live in the Netherlands and here we have iDeal for payment. So I installed CC Ideal platform from Chill Creations. Everything works but if I want to complete the order it says that "The total amount is not a valid number" in Dutch: Bedrag moet een geldig nummer zijn. I googled this and it should be a problem with the prices of the products, due to the amount of decimals the system of Ideal does not understand it anymore. If I put the amount including vat in two decimals, it sometimes works only then hikashop changes it to more decimals again. A permanent solution would be appreciated :) I cannot seem to find a solution for this. :unsure: Anyone any ideas?")* Problem is solved by Chill Creations Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1NzA4LXByb2JsZW0td2l0aC1wcmljZXMtd2l0aC1pZGVhbC1leHRlbnNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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