[Skip to main content](#vessel-content) # Paypal item price is 0.00 ## - **[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")** - [![magickarle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15129-magickarle "View magickarle's Profile") Topic Author - [ Offline](/forum/user/15129-magickarle) Less More - Posts: 86 - Thank you received: 3 - - 13 years 2 months ago [\#115922](#115922) by [magickarle](/forum/user/15129-magickarle "View magickarle's Profile") *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#115922 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* was created by *[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")* Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you - [ ![7-26-2013_1-33-51_PM.png](/forum/attachment/11384) ](/forum/attachment/11384 "...1-33-51_PM.png") [ ](/forum/attachment/11384?download=1 "...1-33-51_PM.png") - [ ![7-26-2013_1-34-41_PM.png](/forum/attachment/11385) ](/forum/attachment/11385 "...1-34-41_PM.png") [ ](/forum/attachment/11385?download=1 "...1-34-41_PM.png") - [ ![7-26-2013_1-36-48_PM.png](/forum/attachment/11386) ](/forum/attachment/11386 "...1-36-48_PM.png") [ ](/forum/attachment/11386?download=1 "...1-36-48_PM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 2 months ago [\#115969](#115969) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#115969 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* Hi, You have to change the option "send details of the order" to "no". Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")** - [![magickarle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15129-magickarle "View magickarle's Profile") Topic Author - [ Offline](/forum/user/15129-magickarle) Less More - Posts: 86 - Thank you received: 3 - - 13 years 2 months ago [\#115975](#115975) by [magickarle](/forum/user/15129-magickarle "View magickarle's Profile") Replied by *[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#115975 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* Is there a bug with this option? I though it would detail the amount sejd to paypal and therefore the client will have a better understanding of the total amount. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 13 years 2 months ago [\#116089](#116089) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#116089 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* Hi, I recall such bug indeed in a previous version but it should work fine now regarding that if you have the latest version. Do you have the 2.2 version of HikaShop (the latest) ? Maybe that's why you have the problem while we don't ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")** - [![magickarle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15129-magickarle "View magickarle's Profile") Topic Author - [ Offline](/forum/user/15129-magickarle) Less More - Posts: 86 - Thank you received: 3 - - 13 years 2 months ago [\#117716](#117716) by [magickarle](/forum/user/15129-magickarle "View magickarle's Profile") Replied by *[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#117716 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* I have upgraded to the latest version. If i enable the send detail of the orders, it still doesn't send the amount (only the fees). Is there something else you want me verify? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 2 months ago [\#117842](#117842) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#117842 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* Hi, Are your orders with the good amount, or did they save too only the payment fees ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")** - [![magickarle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15129-magickarle "View magickarle's Profile") Topic Author - [ Offline](/forum/user/15129-magickarle) Less More - Posts: 86 - Thank you received: 3 - - 13 years 2 months ago [\#117846](#117846) by [magickarle](/forum/user/15129-magickarle "View magickarle's Profile") Replied by *[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#117846 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* The orders shows with the good amount. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 13 years 2 months ago [\#118067](#118067) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#118067 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* Ok, can you provide a link to the product page that you used for your tests so that we can reproduce the issue and look at the information that is sent to PayPal as well as a backend access to your website so that we can check your settings ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")** - [![magickarle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15129-magickarle "View magickarle's Profile") Topic Author - [ Offline](/forum/user/15129-magickarle) Less More - Posts: 86 - Thank you received: 3 - - 13 years 2 months ago [\#118364](#118364) by [magickarle](/forum/user/15129-magickarle "View magickarle's Profile") Replied by *[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#118364 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* Actually looking at the order: Sofa 101 WOut Chair CAD0.00 Qry: 1 CAD0.00 Subtotal : CAD0.00 Shipping method : CAD75.88 TPS : CAD31.90 TVQ : CAD63.64 TOTAL with VAT : CAD755.55 Weird. The total is right but the item price is wrong. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")** - [![magickarle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15129-magickarle "View magickarle's Profile") Topic Author - [ Offline](/forum/user/15129-magickarle) Less More - Posts: 86 - Thank you received: 3 - - 13 years 2 months ago [\#118777](#118777) by [magickarle](/forum/user/15129-magickarle "View magickarle's Profile") Replied by *[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#118777 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* With the information I have given, do you still need the product link and an access? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 2 months ago [\#118833](#118833) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#118833 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* Hi, Well, the information you have given does not help at all. We need to reproduce your problem, so we need an access to your website in order to have access to all product information etc. Just like Nicolas said > Ok, can you provide a link to the product page that you used for your tests so that we can reproduce the issue and look at the information that is sent to PayPal as well as a backend access to your website so that we can check your settings ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")** - [![magickarle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15129-magickarle "View magickarle's Profile") Topic Author - [ Offline](/forum/user/15129-magickarle) Less More - Posts: 86 - Thank you received: 3 - - 13 years 2 months ago [\#118889](#118889) by [magickarle](/forum/user/15129-magickarle "View magickarle's Profile") Replied by *[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#118889 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* I understand. Any products are doing the same issue so it doesn`t matter: [ directduchinois.ca/index.php/fr/product/1-sofa-101](http://directduchinois.ca/index.php/fr/product/1-sofa-101) for the user and password, you want to be pm on it i guess? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 2 months ago [\#118917](#118917) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#118917 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* Hi, Yes, private message is good (and secure). You can also send it by email if you want. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")** - [![magickarle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15129-magickarle "View magickarle's Profile") Topic Author - [ Offline](/forum/user/15129-magickarle) Less More - Posts: 86 - Thank you received: 3 - - 13 years 2 months ago [\#118921](#118921) by [magickarle](/forum/user/15129-magickarle "View magickarle's Profile") Replied by *[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#118921 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* Done. I have send it to nicolas. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 13 years 2 months ago [\#119336](#119336) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#119336 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* We are able to reproduce the issue on your website but not on our end. So all I can think of is a modification of the code of the plugin on your end. Could you provide a FTP access to your website so that we can put traces in the code in order to see what's going on ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")** - [![magickarle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15129-magickarle "View magickarle's Profile") Topic Author - [ Offline](/forum/user/15129-magickarle) Less More - Posts: 86 - Thank you received: 3 - - 13 years 2 months ago [\#119342](#119342) by [magickarle](/forum/user/15129-magickarle "View magickarle's Profile") Replied by *[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#119342 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* Ftp access created. Same user and password as joomla. The only code changed is the % deposit plugin and the warning on front page saying the product has a deposit. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 13 years 2 months ago [\#119410](#119410) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#119410 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* I was not able to connect via FTP to your server: Command: PASS ********* Response: 530 Login authentication failed Error: Critical error Error: Could not connect to server Could you please double check the credentials to the FTP server ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")** - [![magickarle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15129-magickarle "View magickarle's Profile") Topic Author - [ Offline](/forum/user/15129-magickarle) Less More - Posts: 86 - Thank you received: 3 - - 13 years 2 months ago [\#119567](#119567) by [magickarle](/forum/user/15129-magickarle "View magickarle's Profile") Replied by *[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#119567 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* sorry. user: hikasupport@directduchinois.ca pass: same as previous send my PM Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 13 years 2 months ago [\#119887](#119887) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#119887 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* Hi there, I checked your website and the issue doesn't seem to come from the paypal plugin but from the order itself. I saw you did some customization on the checkout, this may be the source of the problem. Could you try to save your modification and delete it from the site so we could see if it's related to the issue? Make a test and tell us if it change anything ![:)](/media/kunena/emoticons/8.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")** - [![magickarle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/15129-magickarle "View magickarle's Profile") Topic Author - [ Offline](/forum/user/15129-magickarle) Less More - Posts: 86 - Thank you received: 3 - - 13 years 2 months ago [\#119908](#119908) by [magickarle](/forum/user/15129-magickarle "View magickarle's Profile") Replied by *[magickarle](/forum/user/15129-magickarle "View magickarle's Profile")* on topic *[Paypal item price is 0.00](/forum/2-general-talk-about-hikashop/85795-paypal-item-price-is-0-00#119908 "Hi. I have put a 3% fees for paypal. When I checkout and choose paypal and continue, it shows the 3% fees amount but the item price is 0.00 AM I missing something? Thank you")* Hi. I have backed-up the change and removed it from the sire so the file is as the original (view checkout, template protostar and frontend) I did a test and same problem. in the order main information, the sub-total, tax and paypal fees are right but the unit price is wrong. On paypal, the only amount transferred is the payment fees. I am open to try other steps. Thank you again for your support. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg1Nzk1LXBheXBhbC1pdGVtLXByaWNlLWlzLTAtMDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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