[Skip to main content](#vessel-content) # Display problem on user control panel ## - **[Master\_Yeti](/forum/user/13469-master-yeti "View Master_Yeti's Profile")** - [![Master_Yeti's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13469-master-yeti "View Master_Yeti's Profile") Topic Author - [ Offline](/forum/user/13469-master-yeti) Less More - Posts: 5 - Thank you received: 0 - - 13 years 3 months ago [\#116940](#116940) by [Master\_Yeti](/forum/user/13469-master-yeti "View Master_Yeti's Profile") *[Display problem on user control panel](/forum/2-general-talk-about-hikashop/860600-display-problem-on-user-control-panel#116940 " dc-testing.dutchcorns.com/ HikaShop Starter: 2.2.0 Joomla 3.1.4 PHP Version 5.3.26 Displays problem in all browsers and versions Hi. Hope you can help. I have a big problem with the display of the hikashop user control panel (please see attached image). The site is using the Joomla standard template Protostar and when going to the user control panel page the layout is all wrong. I realise that this is probably a template issue but I was kind of hoping that hikashop would at least work with the Joomal standard templates. I have made no customisation to the standard template so the code is all clean. Does anyone have any solutions?")* was created by *[Master\_Yeti](/forum/user/13469-master-yeti "View Master_Yeti's Profile")* [ dc-testing.dutchcorns.com/](http://dc-testing.dutchcorns.com/) HikaShop Starter: 2.2.0 Joomla 3.1.4 PHP Version 5.3.26 Displays problem in all browsers and versions [ ![h8d68f39.JPG](/forum/attachment/11514) ](/forum/attachment/11514 "h8d68f39.JPG") Hi. Hope you can help. I have a big problem with the display of the hikashop user control panel (please see attached image). The site is using the Joomla standard template Protostar and when going to the user control panel page the layout is all wrong. I realise that this is probably a template issue but I was kind of hoping that hikashop would at least work with the Joomal standard templates. I have made no customisation to the standard template so the code is all clean. Does anyone have any solutions? - [ ![h8d68f39.JPG](/forum/attachment/11514) ](/forum/attachment/11514 "h8d68f39.JPG") [ ](/forum/attachment/11514?download=1 "h8d68f39.JPG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDYwMC1kaXNwbGF5LXByb2JsZW0tb24tdXNlci1jb250cm9sLXBhbmVsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 months ago [\#116962](#116962) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Display problem on user control panel](/forum/2-general-talk-about-hikashop/860600-display-problem-on-user-control-panel#116962 " dc-testing.dutchcorns.com/ HikaShop Starter: 2.2.0 Joomla 3.1.4 PHP Version 5.3.26 Displays problem in all browsers and versions Hi. Hope you can help. I have a big problem with the display of the hikashop user control panel (please see attached image). The site is using the Joomla standard template Protostar and when going to the user control panel page the layout is all wrong. I realise that this is probably a template issue but I was kind of hoping that hikashop would at least work with the Joomal standard templates. I have made no customisation to the standard template so the code is all clean. Does anyone have any solutions?")* Hi, I do not see any reference of the hikashop css file in your website. The javascript is right included (/media/com_hikashop/js/hikashop.js) but not the css file (/media/com_hikashop/css/frontend_default.css). Please check you don't have cache activated, css cache or a plugin which make some optimization. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDYwMC1kaXNwbGF5LXByb2JsZW0tb24tdXNlci1jb250cm9sLXBhbmVsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Master\_Yeti](/forum/user/13469-master-yeti "View Master_Yeti's Profile")** - [![Master_Yeti's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13469-master-yeti "View Master_Yeti's Profile") Topic Author - [ Offline](/forum/user/13469-master-yeti) Less More - Posts: 5 - Thank you received: 0 - - 13 years 3 months ago [\#116989](#116989) by [Master\_Yeti](/forum/user/13469-master-yeti "View Master_Yeti's Profile") Replied by *[Master\_Yeti](/forum/user/13469-master-yeti "View Master_Yeti's Profile")* on topic *[Display problem on user control panel](/forum/2-general-talk-about-hikashop/860600-display-problem-on-user-control-panel#116989 " dc-testing.dutchcorns.com/ HikaShop Starter: 2.2.0 Joomla 3.1.4 PHP Version 5.3.26 Displays problem in all browsers and versions Hi. Hope you can help. I have a big problem with the display of the hikashop user control panel (please see attached image). The site is using the Joomla standard template Protostar and when going to the user control panel page the layout is all wrong. I realise that this is probably a template issue but I was kind of hoping that hikashop would at least work with the Joomal standard templates. I have made no customisation to the standard template so the code is all clean. Does anyone have any solutions?")* Thanks for looking Jerome. The site cache is switched off and there are no plugins making any optimisation. I have managed to get the css loading though but only by manually adding the call into the template main page html file. But even when this is added it is still not displaying correctly, it shows with text under the buttons? [ ![h878ec1e.jpg](/forum/attachment/11518) ](/forum/attachment/11518 "h878ec1e.jpg") - [ ![h878ec1e.jpg](/forum/attachment/11518) ](/forum/attachment/11518 "h878ec1e.jpg") [ ](/forum/attachment/11518?download=1 "h878ec1e.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDYwMC1kaXNwbGF5LXByb2JsZW0tb24tdXNlci1jb250cm9sLXBhbmVsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 13 years 3 months ago [\#117049](#117049) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Display problem on user control panel](/forum/2-general-talk-about-hikashop/860600-display-problem-on-user-control-panel#117049 " dc-testing.dutchcorns.com/ HikaShop Starter: 2.2.0 Joomla 3.1.4 PHP Version 5.3.26 Displays problem in all browsers and versions Hi. Hope you can help. I have a big problem with the display of the hikashop user control panel (please see attached image). The site is using the Joomla standard template Protostar and when going to the user control panel page the layout is all wrong. I realise that this is probably a template issue but I was kind of hoping that hikashop would at least work with the Joomal standard templates. I have made no customisation to the standard template so the code is all clean. Does anyone have any solutions?")* I tried to create an account on your website to see the issue but the activation didn't work. So I couldn't access that page to see what's missing. Can you provide a test user account so that we can look at that ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDYwMC1kaXNwbGF5LXByb2JsZW0tb24tdXNlci1jb250cm9sLXBhbmVsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Master\_Yeti](/forum/user/13469-master-yeti "View Master_Yeti's Profile")** - [![Master_Yeti's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13469-master-yeti "View Master_Yeti's Profile") Topic Author - [ Offline](/forum/user/13469-master-yeti) Less More - Posts: 5 - Thank you received: 0 - - 13 years 3 months ago [\#117076](#117076) by [Master\_Yeti](/forum/user/13469-master-yeti "View Master_Yeti's Profile") Replied by *[Master\_Yeti](/forum/user/13469-master-yeti "View Master_Yeti's Profile")* on topic *[Display problem on user control panel](/forum/2-general-talk-about-hikashop/860600-display-problem-on-user-control-panel#117076 " dc-testing.dutchcorns.com/ HikaShop Starter: 2.2.0 Joomla 3.1.4 PHP Version 5.3.26 Displays problem in all browsers and versions Hi. Hope you can help. I have a big problem with the display of the hikashop user control panel (please see attached image). The site is using the Joomla standard template Protostar and when going to the user control panel page the layout is all wrong. I realise that this is probably a template issue but I was kind of hoping that hikashop would at least work with the Joomal standard templates. I have made no customisation to the standard template so the code is all clean. Does anyone have any solutions?")* Hi Nicolas. I have activated the account you created. You should be able to log in now. Cheers Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDYwMC1kaXNwbGF5LXByb2JsZW0tb24tdXNlci1jb250cm9sLXBhbmVsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 months ago [\#117155](#117155) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Display problem on user control panel](/forum/2-general-talk-about-hikashop/860600-display-problem-on-user-control-panel#117155 " dc-testing.dutchcorns.com/ HikaShop Starter: 2.2.0 Joomla 3.1.4 PHP Version 5.3.26 Displays problem in all browsers and versions Hi. Hope you can help. I have a big problem with the display of the hikashop user control panel (please see attached image). The site is using the Joomla standard template Protostar and when going to the user control panel page the layout is all wrong. I realise that this is probably a template issue but I was kind of hoping that hikashop would at least work with the Joomal standard templates. I have made no customisation to the standard template so the code is all clean. Does anyone have any solutions?")* Hi, Adding manually the CSS files is not a solution and it won't solve any problem. You have to fix the reason why the CSS file are not included in your template, because if HikaShop can't add a CSS file in the head, we can't know what else is blocked too. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDYwMC1kaXNwbGF5LXByb2JsZW0tb24tdXNlci1jb250cm9sLXBhbmVsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Master\_Yeti](/forum/user/13469-master-yeti "View Master_Yeti's Profile")** - [![Master_Yeti's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13469-master-yeti "View Master_Yeti's Profile") Topic Author - [ Offline](/forum/user/13469-master-yeti) Less More - Posts: 5 - Thank you received: 0 - - 13 years 3 months ago [\#117183](#117183) by [Master\_Yeti](/forum/user/13469-master-yeti "View Master_Yeti's Profile") Replied by *[Master\_Yeti](/forum/user/13469-master-yeti "View Master_Yeti's Profile")* on topic *[Display problem on user control panel](/forum/2-general-talk-about-hikashop/860600-display-problem-on-user-control-panel#117183 " dc-testing.dutchcorns.com/ HikaShop Starter: 2.2.0 Joomla 3.1.4 PHP Version 5.3.26 Displays problem in all browsers and versions Hi. Hope you can help. I have a big problem with the display of the hikashop user control panel (please see attached image). The site is using the Joomla standard template Protostar and when going to the user control panel page the layout is all wrong. I realise that this is probably a template issue but I was kind of hoping that hikashop would at least work with the Joomal standard templates. I have made no customisation to the standard template so the code is all clean. Does anyone have any solutions?")* Ok. thanks Jerome. On investigation Hikashop general display settings were set to none for the css on the front end. This has now been changed to default and is now adding the css into the page as it should be. An oversight on my part. This still has not fixed the issue of the text though. Firebug is displaying that the text is using a span class of 'hikashop_cpanel_button_text' although I cannot find this class anywhere. I have managed to fumble a way round my problem by changing line 478 of the frontend_default css file to margin-bottom:35px. This has opened the gaps between the buttons to show the text clearly but the text should be inside with the icons. Does anyone have any idea why it is appearing outside? [ ![h09c91f8.jpg](/forum/attachment/11538) ](/forum/attachment/11538 "h09c91f8.jpg") - [ ![h09c91f8.jpg](/forum/attachment/11538) ](/forum/attachment/11538 "h09c91f8.jpg") [ ](/forum/attachment/11538?download=1 "h09c91f8.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDYwMC1kaXNwbGF5LXByb2JsZW0tb24tdXNlci1jb250cm9sLXBhbmVsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 13 years 3 months ago [\#117192](#117192) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Display problem on user control panel](/forum/2-general-talk-about-hikashop/860600-display-problem-on-user-control-panel#117192 " dc-testing.dutchcorns.com/ HikaShop Starter: 2.2.0 Joomla 3.1.4 PHP Version 5.3.26 Displays problem in all browsers and versions Hi. Hope you can help. I have a big problem with the display of the hikashop user control panel (please see attached image). The site is using the Joomla standard template Protostar and when going to the user control panel page the layout is all wrong. I realise that this is probably a template issue but I was kind of hoping that hikashop would at least work with the Joomal standard templates. I have made no customisation to the standard template so the code is all clean. Does anyone have any solutions?")* That comes from your template CSS. You should change the code: \#hikashopcpanel span { display:block; text-align:center; background-repeat: no-repeat; background-position: center; height: 48px; } to: \#hikashopcpanel span { display:block; text-align:center; background-repeat: no-repeat; background-position: center; } .hikashop_cpanel_icon_image_span{ height: 48px; } in the frontend CSS file of HikaShop and that should help display properly. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDYwMC1kaXNwbGF5LXByb2JsZW0tb24tdXNlci1jb250cm9sLXBhbmVsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Master\_Yeti](/forum/user/13469-master-yeti "View Master_Yeti's Profile")** - [![Master_Yeti's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13469-master-yeti "View Master_Yeti's Profile") Topic Author - [ Offline](/forum/user/13469-master-yeti) Less More - Posts: 5 - Thank you received: 0 - - 13 years 2 months ago [\#117205](#117205) by [Master\_Yeti](/forum/user/13469-master-yeti "View Master_Yeti's Profile") Replied by *[Master\_Yeti](/forum/user/13469-master-yeti "View Master_Yeti's Profile")* on topic *[\[Resolved\] Display problem on user control panel](/forum/2-general-talk-about-hikashop/860600-display-problem-on-user-control-panel#117205 " dc-testing.dutchcorns.com/ HikaShop Starter: 2.2.0 Joomla 3.1.4 PHP Version 5.3.26 Displays problem in all browsers and versions Hi. Hope you can help. I have a big problem with the display of the hikashop user control panel (please see attached image). The site is using the Joomla standard template Protostar and when going to the user control panel page the layout is all wrong. I realise that this is probably a template issue but I was kind of hoping that hikashop would at least work with the Joomal standard templates. I have made no customisation to the standard template so the code is all clean. Does anyone have any solutions?")* All sorted thanks Nicolas and Jerome for your help pinning this down. I changed the css to your suggestion Nicolas and it almost did it. I had to alter it just slightly to the following and change one line in the template css (as shown below in green): **Frontend\_default.css** \#hikashopcpanel span { display:block; text-align:center; background-repeat: no-repeat; background-position: center; margin-top: 5px; } **Protostar - template.css - line 5314** .row-fluid [class*="span"] { display: block; width: 100%; min-height: 38px; - was 28px -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; float: left; margin-left: 2.127659574%; *margin-left: 2.0744680846383%; } **Result**: [ ![hcd9638c.jpg](/forum/attachment/11540) ](/forum/attachment/11540 "hcd9638c.jpg") This all being said, in the long run it may be worth changing the hikashop css to override that margin and min-height rather than change the template css as the template is installed as part of joomla and I feel it shouldn't need altering to accommodate the shop component. Had it been a third party template installed after Joomla then it would be a different story and I would have contacted the templates maker. Cheers - [ ![hcd9638c.jpg](/forum/attachment/11540) ](/forum/attachment/11540 "hcd9638c.jpg") [ ](/forum/attachment/11540?download=1 "hcd9638c.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDYwMC1kaXNwbGF5LXByb2JsZW0tb24tdXNlci1jb250cm9sLXBhbmVsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 13 years 2 months ago [\#117241](#117241) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[\[Resolved\] Display problem on user control panel](/forum/2-general-talk-about-hikashop/860600-display-problem-on-user-control-panel#117241 " dc-testing.dutchcorns.com/ HikaShop Starter: 2.2.0 Joomla 3.1.4 PHP Version 5.3.26 Displays problem in all browsers and versions Hi. Hope you can help. I have a big problem with the display of the hikashop user control panel (please see attached image). The site is using the Joomla standard template Protostar and when going to the user control panel page the layout is all wrong. I realise that this is probably a template issue but I was kind of hoping that hikashop would at least work with the Joomal standard templates. I have made no customisation to the standard template so the code is all clean. Does anyone have any solutions?")* Yes, we'll adapt the default CSS to make sure that the control panel displays fine for next release. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDYwMC1kaXNwbGF5LXByb2JsZW0tb24tdXNlci1jb250cm9sLXBhbmVsP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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