[Skip to main content](#vessel-content) # Default Image Issue and Data Overwritten ## - **[davec](/forum/user/7092-davec "View davec's Profile")** - [![davec's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7092-davec "View davec's Profile") Topic Author - [ Offline](/forum/user/7092-davec) Less More - Posts: 447 - Thank you received: 20 - - 13 years 2 months ago [\#117268](#117268) by [davec](/forum/user/7092-davec "View davec's Profile") *[Default Image Issue and Data Overwritten](/forum/2-general-talk-about-hikashop/860695-default-image-issue-and-data-overwritten#117268 "-- url of the page with the problem -- : http:/acorntraps.co.uk/test -- HikaShop version -- : 2.2.0 -- Joomla version -- :3.15 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 22 Hi I am having problems with uploading a default image in the configuration. I have tried this on the current installation and also tried on a fresh installation with no other plugins or modules installed. If I just save the configuration all is well but when I try to add a default image I get an Internal Server Error 500 and Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.. Secondly I re-insatlled Hikashop and all of my saved configuration data was overwritten, including adddress, currency and zone etc. Suggestions greatly appreciated Tanks Dave B)")* was created by *[davec](/forum/user/7092-davec "View davec's Profile")* -- url of the page with the problem -- : http:/acorntraps.co.uk/test -- HikaShop version -- : 2.2.0 -- Joomla version -- ![:3](/smile3.gif ":3").15 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 22 Hi I am having problems with uploading a default image in the configuration. I have tried this on the current installation and also tried on a fresh installation with no other plugins or modules installed. If I just save the configuration all is well but when I try to add a default image I get an Internal Server Error 500 and Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.. Secondly I re-insatlled Hikashop and all of my saved configuration data was overwritten, including adddress, currency and zone etc. Suggestions greatly appreciated Tanks Dave ![B)](/media/kunena/emoticons/9.png "B)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDY5NS1kZWZhdWx0LWltYWdlLWlzc3VlLWFuZC1kYXRhLW92ZXJ3cml0dGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago [\#117274](#117274) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Default Image Issue and Data Overwritten](/forum/2-general-talk-about-hikashop/860695-default-image-issue-and-data-overwritten#117274 "-- url of the page with the problem -- : http:/acorntraps.co.uk/test -- HikaShop version -- : 2.2.0 -- Joomla version -- :3.15 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 22 Hi I am having problems with uploading a default image in the configuration. I have tried this on the current installation and also tried on a fresh installation with no other plugins or modules installed. If I just save the configuration all is well but when I try to add a default image I get an Internal Server Error 500 and Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.. Secondly I re-insatlled Hikashop and all of my saved configuration data was overwritten, including adddress, currency and zone etc. Suggestions greatly appreciated Tanks Dave B)")* Hi, I tried it on my end and it seems to be working fine so did you also tried to upload a picture through your product configuration page ? That's maybe a permission issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDY5NS1kZWZhdWx0LWltYWdlLWlzc3VlLWFuZC1kYXRhLW92ZXJ3cml0dGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[davec](/forum/user/7092-davec "View davec's Profile")** - [![davec's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7092-davec "View davec's Profile") Topic Author - [ Offline](/forum/user/7092-davec) Less More - Posts: 447 - Thank you received: 20 - - 13 years 2 months ago [\#117290](#117290) by [davec](/forum/user/7092-davec "View davec's Profile") Replied by *[davec](/forum/user/7092-davec "View davec's Profile")* on topic *[Default Image Issue and Data Overwritten](/forum/2-general-talk-about-hikashop/860695-default-image-issue-and-data-overwritten#117290 "-- url of the page with the problem -- : http:/acorntraps.co.uk/test -- HikaShop version -- : 2.2.0 -- Joomla version -- :3.15 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 22 Hi I am having problems with uploading a default image in the configuration. I have tried this on the current installation and also tried on a fresh installation with no other plugins or modules installed. If I just save the configuration all is well but when I try to add a default image I get an Internal Server Error 500 and Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.. Secondly I re-insatlled Hikashop and all of my saved configuration data was overwritten, including adddress, currency and zone etc. Suggestions greatly appreciated Tanks Dave B)")* Hi Mohamed This is an issue in the backend. I tried to upload the file within the system confguration. If I load an image as a product image there are not any issues. I have since tried it with a 2.5 install and get the same problem Dave ![B)](/media/kunena/emoticons/9.png "B)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDY5NS1kZWZhdWx0LWltYWdlLWlzc3VlLWFuZC1kYXRhLW92ZXJ3cml0dGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 2 months ago [\#117425](#117425) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Default Image Issue and Data Overwritten](/forum/2-general-talk-about-hikashop/860695-default-image-issue-and-data-overwritten#117425 "-- url of the page with the problem -- : http:/acorntraps.co.uk/test -- HikaShop version -- : 2.2.0 -- Joomla version -- :3.15 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 22 Hi I am having problems with uploading a default image in the configuration. I have tried this on the current installation and also tried on a fresh installation with no other plugins or modules installed. If I just save the configuration all is well but when I try to add a default image I get an Internal Server Error 500 and Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.. Secondly I re-insatlled Hikashop and all of my saved configuration data was overwritten, including adddress, currency and zone etc. Suggestions greatly appreciated Tanks Dave B)")* Hi, Could you please enable the error reporting to maximum, and enable the error reporting in order to give us the returned error ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDY5NS1kZWZhdWx0LWltYWdlLWlzc3VlLWFuZC1kYXRhLW92ZXJ3cml0dGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[davec](/forum/user/7092-davec "View davec's Profile")** - [![davec's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7092-davec "View davec's Profile") Topic Author - [ Offline](/forum/user/7092-davec) Less More - Posts: 447 - Thank you received: 20 - - 13 years 2 months ago [\#117438](#117438) by [davec](/forum/user/7092-davec "View davec's Profile") Replied by *[davec](/forum/user/7092-davec "View davec's Profile")* on topic *[Default Image Issue and Data Overwritten](/forum/2-general-talk-about-hikashop/860695-default-image-issue-and-data-overwritten#117438 "-- url of the page with the problem -- : http:/acorntraps.co.uk/test -- HikaShop version -- : 2.2.0 -- Joomla version -- :3.15 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 22 Hi I am having problems with uploading a default image in the configuration. I have tried this on the current installation and also tried on a fresh installation with no other plugins or modules installed. If I just save the configuration all is well but when I try to add a default image I get an Internal Server Error 500 and Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.. Secondly I re-insatlled Hikashop and all of my saved configuration data was overwritten, including adddress, currency and zone etc. Suggestions greatly appreciated Tanks Dave B)")* I have done this and also swicthed on Debug also. No errors are shown on the front page. Dave ![B)](/media/kunena/emoticons/9.png "B)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDY5NS1kZWZhdWx0LWltYWdlLWlzc3VlLWFuZC1kYXRhLW92ZXJ3cml0dGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 2 months ago [\#117538](#117538) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Default Image Issue and Data Overwritten](/forum/2-general-talk-about-hikashop/860695-default-image-issue-and-data-overwritten#117538 "-- url of the page with the problem -- : http:/acorntraps.co.uk/test -- HikaShop version -- : 2.2.0 -- Joomla version -- :3.15 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 22 Hi I am having problems with uploading a default image in the configuration. I have tried this on the current installation and also tried on a fresh installation with no other plugins or modules installed. If I just save the configuration all is well but when I try to add a default image I get an Internal Server Error 500 and Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.. Secondly I re-insatlled Hikashop and all of my saved configuration data was overwritten, including adddress, currency and zone etc. Suggestions greatly appreciated Tanks Dave B)")* You have maybe a server side error. Thanks to try to install HikaShop again over the current install, it can maybe solve the problem. Else, thanks to give us a backend access. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDY5NS1kZWZhdWx0LWltYWdlLWlzc3VlLWFuZC1kYXRhLW92ZXJ3cml0dGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[davec](/forum/user/7092-davec "View davec's Profile")** - [![davec's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7092-davec "View davec's Profile") Topic Author - [ Offline](/forum/user/7092-davec) Less More - Posts: 447 - Thank you received: 20 - - 13 years 2 months ago [\#117559](#117559) by [davec](/forum/user/7092-davec "View davec's Profile") Replied by *[davec](/forum/user/7092-davec "View davec's Profile")* on topic *[Default Image Issue and Data Overwritten](/forum/2-general-talk-about-hikashop/860695-default-image-issue-and-data-overwritten#117559 "-- url of the page with the problem -- : http:/acorntraps.co.uk/test -- HikaShop version -- : 2.2.0 -- Joomla version -- :3.15 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 22 Hi I am having problems with uploading a default image in the configuration. I have tried this on the current installation and also tried on a fresh installation with no other plugins or modules installed. If I just save the configuration all is well but when I try to add a default image I get an Internal Server Error 500 and Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.. Secondly I re-insatlled Hikashop and all of my saved configuration data was overwritten, including adddress, currency and zone etc. Suggestions greatly appreciated Tanks Dave B)")* Hi I will pm you access to the back-end shortly. I will also contact the hosting company regading the image issue Thanks Dave ![B)](/media/kunena/emoticons/9.png "B)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDY5NS1kZWZhdWx0LWltYWdlLWlzc3VlLWFuZC1kYXRhLW92ZXJ3cml0dGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 13 years 2 months ago [\#117623](#117623) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Default Image Issue and Data Overwritten](/forum/2-general-talk-about-hikashop/860695-default-image-issue-and-data-overwritten#117623 "-- url of the page with the problem -- : http:/acorntraps.co.uk/test -- HikaShop version -- : 2.2.0 -- Joomla version -- :3.15 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 22 Hi I am having problems with uploading a default image in the configuration. I have tried this on the current installation and also tried on a fresh installation with no other plugins or modules installed. If I just save the configuration all is well but when I try to add a default image I get an Internal Server Error 500 and Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.. Secondly I re-insatlled Hikashop and all of my saved configuration data was overwritten, including adddress, currency and zone etc. Suggestions greatly appreciated Tanks Dave B)")* Hi, Thanks to check your php log file, it will give us more informations about the problem. Because actually we can't really do anything. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDY5NS1kZWZhdWx0LWltYWdlLWlzc3VlLWFuZC1kYXRhLW92ZXJ3cml0dGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[davec](/forum/user/7092-davec "View davec's Profile")** - [![davec's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7092-davec "View davec's Profile") Topic Author - [ Offline](/forum/user/7092-davec) Less More - Posts: 447 - Thank you received: 20 - - 13 years 2 months ago [\#117636](#117636) by [davec](/forum/user/7092-davec "View davec's Profile") Replied by *[davec](/forum/user/7092-davec "View davec's Profile")* on topic *[Default Image Issue and Data Overwritten](/forum/2-general-talk-about-hikashop/860695-default-image-issue-and-data-overwritten#117636 "-- url of the page with the problem -- : http:/acorntraps.co.uk/test -- HikaShop version -- : 2.2.0 -- Joomla version -- :3.15 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 22 Hi I am having problems with uploading a default image in the configuration. I have tried this on the current installation and also tried on a fresh installation with no other plugins or modules installed. If I just save the configuration all is well but when I try to add a default image I get an Internal Server Error 500 and Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.. Secondly I re-insatlled Hikashop and all of my saved configuration data was overwritten, including adddress, currency and zone etc. Suggestions greatly appreciated Tanks Dave B)")* Xavier thanks for your input. I would just like to clarify that the actual Hikashop configuration etc is correct. Thanks Dave ![B)](/media/kunena/emoticons/9.png "B)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MDY5NS1kZWZhdWx0LWltYWdlLWlzc3VlLWFuZC1kYXRhLW92ZXJ3cml0dGVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[davec](/forum/user/7092-davec "View davec's Profile")** - [![davec's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7092-davec "View davec's Profile") Topic Author - [ Offline](/forum/user/7092-davec) Less More - Posts: 447 - Thank you received: 20 - - 13 years 2 months ago - 13 years 2 months ago [\#117787](#117787) by [davec](/forum/user/7092-davec "View davec's Profile") Replied by *[davec](/forum/user/7092-davec "View davec's Profile")* on topic *[Default Image Issue and Data Overwritten](/forum/2-general-talk-about-hikashop/860695-default-image-issue-and-data-overwritten#117787 "-- url of the page with the problem -- : http:/acorntraps.co.uk/test -- HikaShop version -- : 2.2.0 -- Joomla version -- :3.15 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Firefox 22 Hi I am having problems with uploading a default image in the configuration. I have tried this on the current installation and also tried on a fresh installation with no other plugins or modules installed. If I just save the configuration all is well but when I try to add a default image I get an Internal Server Error 500 and Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.. Secondly I re-insatlled Hikashop and all of my saved configuration data was overwritten, including adddress, currency and zone etc. Suggestions greatly appreciated Tanks Dave B)")* The image upload problem is now resolved. Some adjustments were made to the server by the hosting company. Thanks Dave Last edit: 13 years 2 months ago by [davec](/forum/user/7092-davec "View davec's Profile"). 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