[Skip to main content](#vessel-content) # Checkout: can't switch off registration ## - **[zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile")** - [![zebrafilm's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2013-02-01.png)](/forum/user/6308-zebrafilm "View zebrafilm's Profile") Topic Author - [ Offline](/forum/user/6308-zebrafilm) Less More - Posts: 187 - Thank you received: 10 - - 13 years 2 months ago [\#120914](#120914) by [zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile") *[Checkout: can't switch off registration](/forum/2-general-talk-about-hikashop/861509-checkout-cant-switch-off-registration#120914 "-- url of the page with the problem -- : mirapixs.zebrahosting.info/shop/checkout -- HikaShop version -- : 2.2.1 business -- Joomla version -- : 3.15 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Error_message I am having trouble with the checkout process. It is set exactly as in the manual, advanced checkout with registration option off: But the checkout page still show the registration: Any clue what goes wrong?")* was created by *[zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile")* -- url of the page with the problem -- : [ mirapixs.zebrahosting.info/shop/checkout](http://mirapixs.zebrahosting.info/shop/checkout) -- HikaShop version -- : 2.2.1 business -- Joomla version -- : 3.15 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Error_message I am having trouble with the checkout process. It is set exactly as in the manual, advanced checkout with registration option off: [ ![hd3b8351.png](/forum/attachment/11975) ](/forum/attachment/11975 "hd3b8351.png") But the checkout page still show the registration: [ ![h85bbc22.png](/forum/attachment/11976) ](/forum/attachment/11976 "h85bbc22.png") Any clue what goes wrong? - [ ![hd3b8351.png](/forum/attachment/11975) ](/forum/attachment/11975 "hd3b8351.png") [ ](/forum/attachment/11975?download=1 "hd3b8351.png") - [ ![h85bbc22.png](/forum/attachment/11976) ](/forum/attachment/11976 "h85bbc22.png") [ ](/forum/attachment/11976?download=1 "h85bbc22.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MTUwOS1jaGVja291dC1jYW50LXN3aXRjaC1vZmYtcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 13 years 2 months ago [\#120953](#120953) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Checkout: can't switch off registration](/forum/2-general-talk-about-hikashop/861509-checkout-cant-switch-off-registration#120953 "-- url of the page with the problem -- : mirapixs.zebrahosting.info/shop/checkout -- HikaShop version -- : 2.2.1 business -- Joomla version -- : 3.15 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Error_message I am having trouble with the checkout process. It is set exactly as in the manual, advanced checkout with registration option off: But the checkout page still show the registration: Any clue what goes wrong?")* I don't see the registration on your screenshot. I can see that the "name", "username" and "password" fields have been removed from the user form and thus you won't get any user account when you click on the button to validate the form. If you want to remove address fields from that form, you can do so via the menu Display>Custom fields. If you want to change the text of the title/button since it's not a registration form, you can use a translation override: [ www.hikashop.com/download/languages.html#modify](http://www.hikashop.com/download/languages.html#modify) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MTUwOS1jaGVja291dC1jYW50LXN3aXRjaC1vZmYtcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile")** - [![zebrafilm's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2013-02-01.png)](/forum/user/6308-zebrafilm "View zebrafilm's Profile") Topic Author - [ Offline](/forum/user/6308-zebrafilm) Less More - Posts: 187 - Thank you received: 10 - - 13 years 2 months ago [\#120997](#120997) by [zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile") Replied by *[zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile")* on topic *[Checkout: can't switch off registration](/forum/2-general-talk-about-hikashop/861509-checkout-cant-switch-off-registration#120997 "-- url of the page with the problem -- : mirapixs.zebrahosting.info/shop/checkout -- HikaShop version -- : 2.2.1 business -- Joomla version -- : 3.15 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Error_message I am having trouble with the checkout process. It is set exactly as in the manual, advanced checkout with registration option off: But the checkout page still show the registration: Any clue what goes wrong?")* OK apart from the buttons and title still saying "Register" which should be no issue, the big issue is that if someone bought items before or has a registration on the site, it will error out the email as invalid or existing. This shop really needs a very very simple check out. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MTUwOS1jaGVja291dC1jYW50LXN3aXRjaC1vZmYtcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 months ago [\#121029](#121029) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Checkout: can't switch off registration](/forum/2-general-talk-about-hikashop/861509-checkout-cant-switch-off-registration#121029 "-- url of the page with the problem -- : mirapixs.zebrahosting.info/shop/checkout -- HikaShop version -- : 2.2.1 business -- Joomla version -- : 3.15 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Error_message I am having trouble with the checkout process. It is set exactly as in the manual, advanced checkout with registration option off: But the checkout page still show the registration: Any clue what goes wrong?")* Hi, If you want a checkout without registration but with address you'll probably find your answer [ there](http://www.hikashop.com/forum/4-how-to/34294-adres-in-checkout-without-loginregistration.html#34351) : > If you want to have a checkout without registration but with address, you will have to have both "login" and "address" views in the checkout workflow. Then, in the Checkout tab of the configuration, you can change the option "registration" to "no registration" in order to remove the creation of a user account. Also, you can turn off the "login" option there to remove the login area of the checkout. > That way, you will still have the address form but no user account would be created. > That "Registration" option is only available in our commercial editions. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MTUwOS1jaGVja291dC1jYW50LXN3aXRjaC1vZmYtcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile")** - [![zebrafilm's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2013-02-01.png)](/forum/user/6308-zebrafilm "View zebrafilm's Profile") Topic Author - [ Offline](/forum/user/6308-zebrafilm) Less More - Posts: 187 - Thank you received: 10 - - 13 years 2 months ago [\#121050](#121050) by [zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile") Replied by *[zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile")* on topic *[Checkout: can't switch off registration](/forum/2-general-talk-about-hikashop/861509-checkout-cant-switch-off-registration#121050 "-- url of the page with the problem -- : mirapixs.zebrahosting.info/shop/checkout -- HikaShop version -- : 2.2.1 business -- Joomla version -- : 3.15 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Error_message I am having trouble with the checkout process. It is set exactly as in the manual, advanced checkout with registration option off: But the checkout page still show the registration: Any clue what goes wrong?")* Sorry to be an ass, but thjs is exactly what I did but repeated customers are refused: Email address already used Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MTUwOS1jaGVja291dC1jYW50LXN3aXRjaC1vZmYtcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 13 years 2 months ago [\#121166](#121166) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Checkout: can't switch off registration](/forum/2-general-talk-about-hikashop/861509-checkout-cant-switch-off-registration#121166 "-- url of the page with the problem -- : mirapixs.zebrahosting.info/shop/checkout -- HikaShop version -- : 2.2.1 business -- Joomla version -- : 3.15 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all -- Error-message(debug-mod must be tuned on) -- : Error_message I am having trouble with the checkout process. It is set exactly as in the manual, advanced checkout with registration option off: But the checkout page still show the registration: Any clue what goes wrong?")* > the big issue is that if someone bought items before or has a registration on the site, it will error out the email as invalid or existing That's not correct. In "no registration" mode, you can buy several times using the same email address. What you can't do though is use the email address of a registered users to buy something in guest mode (you already have a login account, so in that case you should login and not guest checkout). No one else reported an issue with the "no registration" mode not accepting several times the same email address, so it has to be working for you too. You just need to make sure that the email address you're using for your tests doesn't already have an account on the website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2MTUwOS1jaGVja291dC1jYW50LXN3aXRjaC1vZmYtcmVnaXN0cmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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