[Skip to main content](#vessel-content) # Order Page on Admin Site ## - **[Huski](/forum/user/3364-huski "View Huski's Profile")** - [![Huski's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3364-huski "View Huski's Profile") Topic Author - [ Offline](/forum/user/3364-huski) Less More - Posts: 301 - Thank you received: 1 - - 13 years 2 weeks ago - 13 years 2 weeks ago [\#128334](#128334) by [Huski](/forum/user/3364-huski "View Huski's Profile") *[Order Page on Admin Site](/forum/2-general-talk-about-hikashop/862895-order-page-on-admin-site#128334 "When I look at an order, down the bottom of the order page it is showing order history. This order history is showing a whole of text under the "Information" section which makes the page really wide so I have to scroll a long way to get to see the prices of the order. This is part of the text that is showing. It seems to only happen if it is a Paypal payment - payments by bank transfer are ok - I can see the entire order and only have to scroll down. "Array ( [option] => com_hikashop [ctrl] => checkout [task] => notify [notif_payment] => paypal [tmpl] => component [lang] => en [Itemid] => 358 [mc_gross] => 95.17 [invoice] => 159 [auth_exp] => 03:21:10 Nov 15, 2013 PST [protection_eligibility] => Eligible [address_status] => unconfirmed [item_number1] =>.................... How do I fix this. It has been doing this for a long time and I can't remember when it actually happened. Thanks")* was created by *[Huski](/forum/user/3364-huski "View Huski's Profile")* When I look at an order, down the bottom of the order page it is showing order history. This order history is showing a whole of text under the "Information" section which makes the page really wide so I have to scroll a long way to get to see the prices of the order. This is part of the text that is showing. It seems to only happen if it is a Paypal payment - payments by bank transfer are ok - I can see the entire order and only have to scroll down. "Array ( [option] => com_hikashop [ctrl] => checkout [task] => notify [notif_payment] => paypal [tmpl] => component [lang] => en [Itemid] => 358 [mc_gross] => 95.17 [invoice] => 159 [auth_exp] => 03:21:10 Nov 15, 2013 PST [protection_eligibility] => Eligible [address_status] => unconfirmed [item_number1] =>.................... How do I fix this. It has been doing this for a long time and I can't remember when it actually happened. Thanks Last edit: 13 years 2 weeks ago by [Huski](/forum/user/3364-huski "View Huski's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2Mjg5NS1vcmRlci1wYWdlLW9uLWFkbWluLXNpdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 weeks ago [\#128354](#128354) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Order Page on Admin Site](/forum/2-general-talk-about-hikashop/862895-order-page-on-admin-site#128354 "When I look at an order, down the bottom of the order page it is showing order history. This order history is showing a whole of text under the "Information" section which makes the page really wide so I have to scroll a long way to get to see the prices of the order. This is part of the text that is showing. It seems to only happen if it is a Paypal payment - payments by bank transfer are ok - I can see the entire order and only have to scroll down. "Array ( [option] => com_hikashop [ctrl] => checkout [task] => notify [notif_payment] => paypal [tmpl] => component [lang] => en [Itemid] => 358 [mc_gross] => 95.17 [invoice] => 159 [auth_exp] => 03:21:10 Nov 15, 2013 PST [protection_eligibility] => Eligible [address_status] => unconfirmed [item_number1] =>.................... How do I fix this. It has been doing this for a long time and I can't remember when it actually happened. Thanks")* Hi, Can you check if the "debug" option of your Paypal payment method is set to **YES** ? If that's the case, can you set it to **NO** and test it again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2Mjg5NS1vcmRlci1wYWdlLW9uLWFkbWluLXNpdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Huski](/forum/user/3364-huski "View Huski's Profile")** - [![Huski's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3364-huski "View Huski's Profile") Topic Author - [ Offline](/forum/user/3364-huski) Less More - Posts: 301 - Thank you received: 1 - - 13 years 2 weeks ago [\#128366](#128366) by [Huski](/forum/user/3364-huski "View Huski's Profile") Replied by *[Huski](/forum/user/3364-huski "View Huski's Profile")* on topic *[Order Page on Admin Site](/forum/2-general-talk-about-hikashop/862895-order-page-on-admin-site#128366 "When I look at an order, down the bottom of the order page it is showing order history. This order history is showing a whole of text under the "Information" section which makes the page really wide so I have to scroll a long way to get to see the prices of the order. This is part of the text that is showing. It seems to only happen if it is a Paypal payment - payments by bank transfer are ok - I can see the entire order and only have to scroll down. "Array ( [option] => com_hikashop [ctrl] => checkout [task] => notify [notif_payment] => paypal [tmpl] => component [lang] => en [Itemid] => 358 [mc_gross] => 95.17 [invoice] => 159 [auth_exp] => 03:21:10 Nov 15, 2013 PST [protection_eligibility] => Eligible [address_status] => unconfirmed [item_number1] =>.................... How do I fix this. It has been doing this for a long time and I can't remember when it actually happened. Thanks")* It was set to Debug and I changed it to No but that didn't fix it Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2Mjg5NS1vcmRlci1wYWdlLW9uLWFkbWluLXNpdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 2 weeks ago [\#128379](#128379) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Order Page on Admin Site](/forum/2-general-talk-about-hikashop/862895-order-page-on-admin-site#128379 "When I look at an order, down the bottom of the order page it is showing order history. This order history is showing a whole of text under the "Information" section which makes the page really wide so I have to scroll a long way to get to see the prices of the order. This is part of the text that is showing. It seems to only happen if it is a Paypal payment - payments by bank transfer are ok - I can see the entire order and only have to scroll down. "Array ( [option] => com_hikashop [ctrl] => checkout [task] => notify [notif_payment] => paypal [tmpl] => component [lang] => en [Itemid] => 358 [mc_gross] => 95.17 [invoice] => 159 [auth_exp] => 03:21:10 Nov 15, 2013 PST [protection_eligibility] => Eligible [address_status] => unconfirmed [item_number1] =>.................... How do I fix this. It has been doing this for a long time and I can't remember when it actually happened. Thanks")* Did you tried to complete **another order** with the Paypal payment method ? If not can you do it ? Also can you show me some screenshots of the problem that you are having, so that I can see what issue you're really facing. Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2Mjg5NS1vcmRlci1wYWdlLW9uLWFkbWluLXNpdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Huski](/forum/user/3364-huski "View Huski's Profile")** - [![Huski's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3364-huski "View Huski's Profile") Topic Author - [ Offline](/forum/user/3364-huski) Less More - Posts: 301 - Thank you received: 1 - - 13 years 2 weeks ago [\#128464](#128464) by [Huski](/forum/user/3364-huski "View Huski's Profile") Replied by *[Huski](/forum/user/3364-huski "View Huski's Profile")* on topic *[Order Page on Admin Site](/forum/2-general-talk-about-hikashop/862895-order-page-on-admin-site#128464 "When I look at an order, down the bottom of the order page it is showing order history. This order history is showing a whole of text under the "Information" section which makes the page really wide so I have to scroll a long way to get to see the prices of the order. This is part of the text that is showing. It seems to only happen if it is a Paypal payment - payments by bank transfer are ok - I can see the entire order and only have to scroll down. "Array ( [option] => com_hikashop [ctrl] => checkout [task] => notify [notif_payment] => paypal [tmpl] => component [lang] => en [Itemid] => 358 [mc_gross] => 95.17 [invoice] => 159 [auth_exp] => 03:21:10 Nov 15, 2013 PST [protection_eligibility] => Eligible [address_status] => unconfirmed [item_number1] =>.................... How do I fix this. It has been doing this for a long time and I can't remember when it actually happened. Thanks")* Screen shot attached. I can't do an order using Paypal unless I order and pay for something with my credit card which I don't want to do. Will have to wait till another order comes in. - [ ![h57380a3.gif](/forum/attachment/12953) ](/forum/attachment/12953 "h57380a3.gif") [ ](/forum/attachment/12953?download=1 "h57380a3.gif") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2Mjg5NS1vcmRlci1wYWdlLW9uLWFkbWluLXNpdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 13 years 2 weeks ago [\#128477](#128477) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order Page on Admin Site](/forum/2-general-talk-about-hikashop/862895-order-page-on-admin-site#128477 "When I look at an order, down the bottom of the order page it is showing order history. This order history is showing a whole of text under the "Information" section which makes the page really wide so I have to scroll a long way to get to see the prices of the order. This is part of the text that is showing. It seems to only happen if it is a Paypal payment - payments by bank transfer are ok - I can see the entire order and only have to scroll down. "Array ( [option] => com_hikashop [ctrl] => checkout [task] => notify [notif_payment] => paypal [tmpl] => component [lang] => en [Itemid] => 358 [mc_gross] => 95.17 [invoice] => 159 [auth_exp] => 03:21:10 Nov 15, 2013 PST [protection_eligibility] => Eligible [address_status] => unconfirmed [item_number1] =>.................... How do I fix this. It has been doing this for a long time and I can't remember when it actually happened. Thanks")* Yes, turning off the debug option will not display that for new orders. So you should be fine now. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2Mjg5NS1vcmRlci1wYWdlLW9uLWFkbWluLXNpdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Huski](/forum/user/3364-huski "View Huski's Profile")** - [![Huski's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3364-huski "View Huski's Profile") Topic Author - [ Offline](/forum/user/3364-huski) Less More - Posts: 301 - Thank you received: 1 - - 13 years 2 weeks ago [\#128758](#128758) by [Huski](/forum/user/3364-huski "View Huski's Profile") Replied by *[Huski](/forum/user/3364-huski "View Huski's Profile")* on topic *[Order Page on Admin Site](/forum/2-general-talk-about-hikashop/862895-order-page-on-admin-site#128758 "When I look at an order, down the bottom of the order page it is showing order history. This order history is showing a whole of text under the "Information" section which makes the page really wide so I have to scroll a long way to get to see the prices of the order. This is part of the text that is showing. It seems to only happen if it is a Paypal payment - payments by bank transfer are ok - I can see the entire order and only have to scroll down. "Array ( [option] => com_hikashop [ctrl] => checkout [task] => notify [notif_payment] => paypal [tmpl] => component [lang] => en [Itemid] => 358 [mc_gross] => 95.17 [invoice] => 159 [auth_exp] => 03:21:10 Nov 15, 2013 PST [protection_eligibility] => Eligible [address_status] => unconfirmed [item_number1] =>.................... How do I fix this. It has been doing this for a long time and I can't remember when it actually happened. Thanks")* all good - thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2Mjg5NS1vcmRlci1wYWdlLW9uLWFkbWluLXNpdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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