[Skip to main content](#vessel-content) # checkout ignoring workflow when someone registers ## - **[shifty\_](/forum/user/3676-shifty "View shifty_'s Profile")** - [![shifty_'s Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3676-shifty "View shifty_'s Profile") Topic Author - [ Offline](/forum/user/3676-shifty) Less More - Posts: 35 - Thank you received: 1 - - 12 years 10 months ago [\#135988](#135988) by [shifty\_](/forum/user/3676-shifty "View shifty_'s Profile") *[checkout ignoring workflow when someone registers](/forum/2-general-talk-about-hikashop/864238-checkout-ignoring-workflow-when-someone-registers#135988 "When someone checksout and registers (i.e. not an existing customer) the workflow of the checkout is ignored... For example I have the following in the advanced workflow process (or see workflow.png) : Box 1 => Cart Box 2 => Login Box 3 => Cart / Payment / Fields And when someone logs in or is already logged in they see the correct checkout page with no problems (see attached "when you login.png"). It is comprised of the Cart and a payment option, the currency is AUD - everything is fine. But when someone registers they get a different checkout page (see attached "when you register.png") that comprises of: * Checkout progress bar (even though it is disabled) * Billing Address (even though it's not in any of the workflow boxes) * Coupon Input field (again, coupons arenot in the workflow) * Price is in Euro's even though I have AUD selected Any ideas what could cause this? Have I done something I shouldn't have with the workflow? Thanks in advance... -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.15 -- Browser(s) name and version -- : All browsers")* was created by *[shifty\_](/forum/user/3676-shifty "View shifty_'s Profile")* When someone checksout and registers (i.e. not an existing customer) the workflow of the checkout is ignored... For example I have the following in the advanced workflow process (or see workflow.png) : Box 1 => Cart Box 2 => Login Box 3 => Cart / Payment / Fields And when someone logs in or is already logged in they see the correct checkout page with no problems (see attached "when you login.png"). It is comprised of the Cart and a payment option, the currency is AUD - everything is fine. But when someone registers they get a different checkout page (see attached "when you register.png") that comprises of: - Checkout progress bar (even though it is disabled) - Billing Address (even though it's not in any of the workflow boxes) - Coupon Input field (again, coupons arenot in the workflow) - Price is in Euro's even though I have AUD selected Any ideas what could cause this? Have I done something I shouldn't have with the workflow? Thanks in advance... -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.15 -- Browser(s) name and version -- : All browsers - [ ![h9da8d8c.PNG](/forum/attachment/14205) ](/forum/attachment/14205 "h9da8d8c.PNG") [ ](/forum/attachment/14205?download=1 "h9da8d8c.PNG") - [ ![h58e1bf5.PNG](/forum/attachment/14206) ](/forum/attachment/14206 "h58e1bf5.PNG") [ ](/forum/attachment/14206?download=1 "h58e1bf5.PNG") - [ ![h3c33325.PNG](/forum/attachment/14207) ](/forum/attachment/14207 "h3c33325.PNG") [ ](/forum/attachment/14207?download=1 "h3c33325.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2NDIzOC1jaGVja291dC1pZ25vcmluZy13b3JrZmxvdy13aGVuLXNvbWVvbmUtcmVnaXN0ZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 10 months ago [\#136016](#136016) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[checkout ignoring workflow when someone registers](/forum/2-general-talk-about-hikashop/864238-checkout-ignoring-workflow-when-someone-registers#136016 "When someone checksout and registers (i.e. not an existing customer) the workflow of the checkout is ignored... For example I have the following in the advanced workflow process (or see workflow.png) : Box 1 => Cart Box 2 => Login Box 3 => Cart / Payment / Fields And when someone logs in or is already logged in they see the correct checkout page with no problems (see attached "when you login.png"). It is comprised of the Cart and a payment option, the currency is AUD - everything is fine. But when someone registers they get a different checkout page (see attached "when you register.png") that comprises of: * Checkout progress bar (even though it is disabled) * Billing Address (even though it's not in any of the workflow boxes) * Coupon Input field (again, coupons arenot in the workflow) * Price is in Euro's even though I have AUD selected Any ideas what could cause this? Have I done something I shouldn't have with the workflow? Thanks in advance... -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.15 -- Browser(s) name and version -- : All browsers")* Can you give me a link to your shop so that I can test your checkout workflow myself ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2NDIzOC1jaGVja291dC1pZ25vcmluZy13b3JrZmxvdy13aGVuLXNvbWVvbmUtcmVnaXN0ZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shifty\_](/forum/user/3676-shifty "View shifty_'s Profile")** - [![shifty_'s Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3676-shifty "View shifty_'s Profile") Topic Author - [ Offline](/forum/user/3676-shifty) Less More - Posts: 35 - Thank you received: 1 - - 12 years 10 months ago [\#136324](#136324) by [shifty\_](/forum/user/3676-shifty "View shifty_'s Profile") Replied by *[shifty\_](/forum/user/3676-shifty "View shifty_'s Profile")* on topic *[checkout ignoring workflow when someone registers](/forum/2-general-talk-about-hikashop/864238-checkout-ignoring-workflow-when-someone-registers#136324 "When someone checksout and registers (i.e. not an existing customer) the workflow of the checkout is ignored... For example I have the following in the advanced workflow process (or see workflow.png) : Box 1 => Cart Box 2 => Login Box 3 => Cart / Payment / Fields And when someone logs in or is already logged in they see the correct checkout page with no problems (see attached "when you login.png"). It is comprised of the Cart and a payment option, the currency is AUD - everything is fine. But when someone registers they get a different checkout page (see attached "when you register.png") that comprises of: * Checkout progress bar (even though it is disabled) * Billing Address (even though it's not in any of the workflow boxes) * Coupon Input field (again, coupons arenot in the workflow) * Price is in Euro's even though I have AUD selected Any ideas what could cause this? Have I done something I shouldn't have with the workflow? Thanks in advance... -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.15 -- Browser(s) name and version -- : All browsers")* Hi Mohamed I PM'd you yesterday with all the details to test... Did you get that message? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2NDIzOC1jaGVja291dC1pZ25vcmluZy13b3JrZmxvdy13aGVuLXNvbWVvbmUtcmVnaXN0ZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 10 months ago [\#136695](#136695) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[checkout ignoring workflow when someone registers](/forum/2-general-talk-about-hikashop/864238-checkout-ignoring-workflow-when-someone-registers#136695 "When someone checksout and registers (i.e. not an existing customer) the workflow of the checkout is ignored... For example I have the following in the advanced workflow process (or see workflow.png) : Box 1 => Cart Box 2 => Login Box 3 => Cart / Payment / Fields And when someone logs in or is already logged in they see the correct checkout page with no problems (see attached "when you login.png"). It is comprised of the Cart and a payment option, the currency is AUD - everything is fine. But when someone registers they get a different checkout page (see attached "when you register.png") that comprises of: * Checkout progress bar (even though it is disabled) * Billing Address (even though it's not in any of the workflow boxes) * Coupon Input field (again, coupons arenot in the workflow) * Price is in Euro's even though I have AUD selected Any ideas what could cause this? Have I done something I shouldn't have with the workflow? Thanks in advance... -- HikaShop version -- : 2.2.0 -- Joomla version -- : 2.5.14 -- PHP version -- : 5.3.15 -- Browser(s) name and version -- : All browsers")* Hi, Sorry for the late reply. I just tested it and I think that I'll need a temporary access to you back-end so that I can directly test it with different configurations, and fount out from where you problem is comging from. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg2NDIzOC1jaGVja291dC1pZ25vcmluZy13b3JrZmxvdy13aGVuLXNvbWVvbmUtcmVnaXN0ZXJzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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