[Skip to main content](#vessel-content) # HS menu does not display correctly ## - **[jameskb](/forum/user/7255-jameskb "View jameskb's Profile")** - [![jameskb's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar7255.png)](/forum/user/7255-jameskb "View jameskb's Profile") Topic Author - [ Offline](/forum/user/7255-jameskb) Less More - Posts: 30 - Thank you received: 0 - - - - [](http://jkbsystems.com) - 12 years 2 months ago [\#165830](#165830) by [jameskb](/forum/user/7255-jameskb "View jameskb's Profile") *[HS menu does not display correctly](/forum/2-general-talk-about-hikashop/870058-hs-menu-does-not-display-correctly#165830 "-- url of the page with the problem -- : x-raynews.com/xrnTest/products -- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Firefox 31.0 and others -- Error-message(debug-mod must be tuned on) -- : I do not get an error message. Live site at: Live site is Joomla! 2.5.24, HS 2.3.2 Categories menu display correctly Test site at: Test site is Joomla! 3.3.3 HS 2.3.2 Categories menu display incorrectly See the attached png files. Anyone have any ideas what is going on here?? Thanks for your time. -- JamesKB")* was created by *[jameskb](/forum/user/7255-jameskb "View jameskb's Profile")* -- url of the page with the problem -- : [ x-raynews.com/xrnTest/products](https://x-raynews.com/xrnTest/products) -- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Firefox 31.0 and others -- Error-message(debug-mod must be tuned on) -- : I do not get an error message. Live site at: [ ](https://x-raynews.com/products/)[ x-raynews.com/products](https://x-raynews.com/products) Live site is Joomla! 2.5.24, HS 2.3.2 Categories menu display correctly Test site at: [ ](https://x-raynews.com/xrnTest/products/)[ x-raynews.com/xrnTest/products](https://x-raynews.com/xrnTest/products) Test site is Joomla! 3.3.3 HS 2.3.2 Categories menu display incorrectly See the attached png files. Anyone have any ideas what is going on here?? Thanks for your time. -- JamesKB - [ ![xrnLive01a.png](/forum/attachment/18751) ](/forum/attachment/18751 "xrnLive01a.png") [ ](/forum/attachment/18751?download=1 "xrnLive01a.png") - [ ![xrnLive01.png](/forum/attachment/18752) ](/forum/attachment/18752 "xrnLive01.png") [ ](/forum/attachment/18752?download=1 "xrnLive01.png") - [ ![xrnTest01a.png](/forum/attachment/18753) ](/forum/attachment/18753 "xrnTest01a.png") [ ](/forum/attachment/18753?download=1 "xrnTest01a.png") - [ ![xrnTest01.png](/forum/attachment/18754) ](/forum/attachment/18754 "xrnTest01.png") [ ](/forum/attachment/18754?download=1 "xrnTest01.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg3MDA1OC1ocy1tZW51LWRvZXMtbm90LWRpc3BsYXktY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 2 months ago [\#165845](#165845) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[HS menu does not display correctly](/forum/2-general-talk-about-hikashop/870058-hs-menu-does-not-display-correctly#165845 "-- url of the page with the problem -- : x-raynews.com/xrnTest/products -- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Firefox 31.0 and others -- Error-message(debug-mod must be tuned on) -- : I do not get an error message. Live site at: Live site is Joomla! 2.5.24, HS 2.3.2 Categories menu display correctly Test site at: Test site is Joomla! 3.3.3 HS 2.3.2 Categories menu display incorrectly See the attached png files. Anyone have any ideas what is going on here?? Thanks for your time. -- JamesKB")* Hello, You're problem is coming from some CSS issue, so using some CSS code will probably solve your issue : [ www.hikashop.com/support/documentation/1...ize-the-display.html](http://www.hikashop.com/support/documentation/153-customize-the-display.html) Also, using this kind of CSS code will probably be good : Code: li.maximenuck.item510.parent.first.level1 { width: 89%; } Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg3MDA1OC1ocy1tZW51LWRvZXMtbm90LWRpc3BsYXktY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jameskb](/forum/user/7255-jameskb "View jameskb's Profile")** - [![jameskb's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar7255.png)](/forum/user/7255-jameskb "View jameskb's Profile") Topic Author - [ Offline](/forum/user/7255-jameskb) Less More - Posts: 30 - Thank you received: 0 - - - - [](http://jkbsystems.com) - 12 years 2 months ago [\#165943](#165943) by [jameskb](/forum/user/7255-jameskb "View jameskb's Profile") Replied by *[jameskb](/forum/user/7255-jameskb "View jameskb's Profile")* on topic *[HS menu does not display correctly](/forum/2-general-talk-about-hikashop/870058-hs-menu-does-not-display-correctly#165943 "-- url of the page with the problem -- : x-raynews.com/xrnTest/products -- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Firefox 31.0 and others -- Error-message(debug-mod must be tuned on) -- : I do not get an error message. Live site at: Live site is Joomla! 2.5.24, HS 2.3.2 Categories menu display correctly Test site at: Test site is Joomla! 3.3.3 HS 2.3.2 Categories menu display incorrectly See the attached png files. Anyone have any ideas what is going on here?? Thanks for your time. -- JamesKB")* Thanks for the response Mohamed, I'm afraid this might be above my pay grade. ![;)](/media/kunena/emoticons/11.png ";)") Just where do I find the CSS files that control HS? Also, where would I place the code you suggested? Thanks for your time. -- JamesKB Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg3MDA1OC1ocy1tZW51LWRvZXMtbm90LWRpc3BsYXktY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 2 months ago [\#165953](#165953) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[HS menu does not display correctly](/forum/2-general-talk-about-hikashop/870058-hs-menu-does-not-display-correctly#165953 "-- url of the page with the problem -- : x-raynews.com/xrnTest/products -- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Firefox 31.0 and others -- Error-message(debug-mod must be tuned on) -- : I do not get an error message. Live site at: Live site is Joomla! 2.5.24, HS 2.3.2 Categories menu display correctly Test site at: Test site is Joomla! 3.3.3 HS 2.3.2 Categories menu display incorrectly See the attached png files. Anyone have any ideas what is going on here?? Thanks for your time. -- JamesKB")* Hi, As explained in the given documentation, you have to edit the css file via HikaShop Configuration > Display > CSS. The code can be added at the end of the file ![;)](/media/kunena/emoticons/11.png ";)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg3MDA1OC1ocy1tZW51LWRvZXMtbm90LWRpc3BsYXktY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jameskb](/forum/user/7255-jameskb "View jameskb's Profile")** - [![jameskb's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar7255.png)](/forum/user/7255-jameskb "View jameskb's Profile") Topic Author - [ Offline](/forum/user/7255-jameskb) Less More - Posts: 30 - Thank you received: 0 - - - - [](http://jkbsystems.com) - 12 years 2 months ago - 12 years 2 months ago [\#166068](#166068) by [jameskb](/forum/user/7255-jameskb "View jameskb's Profile") Replied by *[jameskb](/forum/user/7255-jameskb "View jameskb's Profile")* on topic *[HS menu does not display correctly](/forum/2-general-talk-about-hikashop/870058-hs-menu-does-not-display-correctly#166068 "-- url of the page with the problem -- : x-raynews.com/xrnTest/products -- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Firefox 31.0 and others -- Error-message(debug-mod must be tuned on) -- : I do not get an error message. Live site at: Live site is Joomla! 2.5.24, HS 2.3.2 Categories menu display correctly Test site at: Test site is Joomla! 3.3.3 HS 2.3.2 Categories menu display incorrectly See the attached png files. Anyone have any ideas what is going on here?? Thanks for your time. -- JamesKB")* I'm not sure the issue is related to the CSS files. I think maybe HS does not play exactly nice with Joomla! 3.3.3. The rest of the cart is not displaying correctly either. All the HS files on the Test site are identical to the HS files on the Live site. This is what I did to make/build the Test site. (The Live site was built before the Test site.) 1. Used Akeeba Backup to make a complete backup of the Live site, which is running HS 2.3.2 on Joomla! 2.5.14. 2. Restored the site using Akeeba Kickstart to the Test site, therefore, HS 2.3.2 is now running on Joomla! 3.3.3. All HS 2.3.2 files on the Joomla! 3.3.3 Test site are are identical to the HS 2.3.2 that is running on Joomla! 2.5.14. Does this help any? ![:)](/media/kunena/emoticons/8.png ":)") - [ ![hscssLive.png](/forum/attachment/18783) ](/forum/attachment/18783 "hscssLive.png") [ ](/forum/attachment/18783?download=1 "hscssLive.png") - [ ![hscssTest.png](/forum/attachment/18784) ](/forum/attachment/18784 "hscssTest.png") [ ](/forum/attachment/18784?download=1 "hscssTest.png") Last edit: 12 years 2 months ago by [jameskb](/forum/user/7255-jameskb "View jameskb's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg3MDA1OC1ocy1tZW51LWRvZXMtbm90LWRpc3BsYXktY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 2 months ago [\#166100](#166100) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[HS menu does not display correctly](/forum/2-general-talk-about-hikashop/870058-hs-menu-does-not-display-correctly#166100 "-- url of the page with the problem -- : x-raynews.com/xrnTest/products -- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Firefox 31.0 and others -- Error-message(debug-mod must be tuned on) -- : I do not get an error message. Live site at: Live site is Joomla! 2.5.24, HS 2.3.2 Categories menu display correctly Test site at: Test site is Joomla! 3.3.3 HS 2.3.2 Categories menu display incorrectly See the attached png files. Anyone have any ideas what is going on here?? Thanks for your time. -- JamesKB")* Hi, You have maybe missing files due to the backup / restore operation. Thanks to copy again all the files of the template folder, and media/com_hikashop one from the production site to the test one. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg3MDA1OC1ocy1tZW51LWRvZXMtbm90LWRpc3BsYXktY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jameskb](/forum/user/7255-jameskb "View jameskb's Profile")** - [![jameskb's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar7255.png)](/forum/user/7255-jameskb "View jameskb's Profile") Topic Author - [ Offline](/forum/user/7255-jameskb) Less More - Posts: 30 - Thank you received: 0 - - - - [](http://jkbsystems.com) - 12 years 2 months ago [\#166187](#166187) by [jameskb](/forum/user/7255-jameskb "View jameskb's Profile") Replied by *[jameskb](/forum/user/7255-jameskb "View jameskb's Profile")* on topic *[HS menu does not display correctly](/forum/2-general-talk-about-hikashop/870058-hs-menu-does-not-display-correctly#166187 "-- url of the page with the problem -- : x-raynews.com/xrnTest/products -- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Firefox 31.0 and others -- Error-message(debug-mod must be tuned on) -- : I do not get an error message. Live site at: Live site is Joomla! 2.5.24, HS 2.3.2 Categories menu display correctly Test site at: Test site is Joomla! 3.3.3 HS 2.3.2 Categories menu display incorrectly See the attached png files. Anyone have any ideas what is going on here?? Thanks for your time. -- JamesKB")* HiYa Xavier, That fixed everything in the cart display **EXCEPT** the cart menu. It is **STILL** messed up. See attached pngs. Ideas?? Thanks for your time. -- JamesKB - [ ![xrnTest01_2014-08-02.png](/forum/attachment/18803) ](/forum/attachment/18803 "...2014-08-02.png") [ ](/forum/attachment/18803?download=1 "...2014-08-02.png") - [ ![xrnLive01_2014-08-02.png](/forum/attachment/18804) ](/forum/attachment/18804 "...2014-08-02.png") [ ](/forum/attachment/18804?download=1 "...2014-08-02.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg3MDA1OC1ocy1tZW51LWRvZXMtbm90LWRpc3BsYXktY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 12 years 2 months ago [\#166228](#166228) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[HS menu does not display correctly](/forum/2-general-talk-about-hikashop/870058-hs-menu-does-not-display-correctly#166228 "-- url of the page with the problem -- : x-raynews.com/xrnTest/products -- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Firefox 31.0 and others -- Error-message(debug-mod must be tuned on) -- : I do not get an error message. Live site at: Live site is Joomla! 2.5.24, HS 2.3.2 Categories menu display correctly Test site at: Test site is Joomla! 3.3.3 HS 2.3.2 Categories menu display incorrectly See the attached png files. Anyone have any ideas what is going on here?? Thanks for your time. -- JamesKB")* Hi, The difference of display between the menu on the test website and the live website comes from CSS generated by the extension MaxiMenu CK which is actually the one which creates the menu altogether. So I'm afraid we can't help on that. Please contact the support of MaxiMenu CK for help on the issue. They'll be able to answer better than us. The following user(s) said Thank You: [jameskb](/forum/user/7255-jameskb "View jameskb's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg3MDA1OC1ocy1tZW51LWRvZXMtbm90LWRpc3BsYXktY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jameskb](/forum/user/7255-jameskb "View jameskb's Profile")** - [![jameskb's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar7255.png)](/forum/user/7255-jameskb "View jameskb's Profile") Topic Author - [ Offline](/forum/user/7255-jameskb) Less More - Posts: 30 - Thank you received: 0 - - - - [](http://jkbsystems.com) - 12 years 2 months ago [\#166230](#166230) by [jameskb](/forum/user/7255-jameskb "View jameskb's Profile") Replied by *[jameskb](/forum/user/7255-jameskb "View jameskb's Profile")* on topic *[HS menu does not display correctly](/forum/2-general-talk-about-hikashop/870058-hs-menu-does-not-display-correctly#166230 "-- url of the page with the problem -- : x-raynews.com/xrnTest/products -- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4.27 -- Browser(s) name and version -- : Firefox 31.0 and others -- Error-message(debug-mod must be tuned on) -- : I do not get an error message. Live site at: Live site is Joomla! 2.5.24, HS 2.3.2 Categories menu display correctly Test site at: Test site is Joomla! 3.3.3 HS 2.3.2 Categories menu display incorrectly See the attached png files. Anyone have any ideas what is going on here?? Thanks for your time. -- JamesKB")* AH HA!!!!! ![:cheer:](/media/kunena/emoticons/10.png ":cheer:") ![:cheer:](/media/kunena/emoticons/10.png ":cheer:") ![:cheer:](/media/kunena/emoticons/10.png ":cheer:") Thanks for that information. I'm off to the Maximenu CK site now to get this issue resolved! ![:cheer:](/media/kunena/emoticons/10.png ":cheer:") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg3MDA1OC1ocy1tZW51LWRvZXMtbm90LWRpc3BsYXktY29ycmVjdGx5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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