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#   The items are not display

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- **[mirco](/forum/user/28710-mirco "View mirco's Profile")**
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12 years 2 weeks ago [\#175725](#175725) by [mirco](/forum/user/28710-mirco "View mirco's Profile")  *[The items are not display](/forum/2-general-talk-about-hikashop/872345-the-items-are-not-display#175725 "-- url of the page with the problem -- :   www.assistenzainformatica.tv/shop.html  -- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.26  Hello. I have a big problem. When I click on a category nothing appears even if the items are present. My site is:  For example in &quot;Scheda video&quot; there is this:  What happend? Thanks")* was created by *[mirco](/forum/user/28710-mirco "View mirco's Profile")*

-- url of the page with the problem -- : [ www.assistenzainformatica.tv/shop.html](http://www.assistenzainformatica.tv/shop.html)
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.26

Hello.
I have a big problem.
When I click on a category nothing appears even if the items are present. My site is:
[ ](http://www.assistenzainformatica.tv/shop.html)[ www.assistenzainformatica.tv/shop.html](http://www.assistenzainformatica.tv/shop.html)
For example in "Scheda video" there is this:
[ ](http://www.assistenzainformatica.tv/shop/product/102-nvidia-quadro-k2000d-2gb-pcie.html)[ www.assistenzainformatica.tv/shop/produc...k2000d-2gb-pcie.html](http://www.assistenzainformatica.tv/shop/product/102-nvidia-quadro-k2000d-2gb-pcie.html)
What happend?
Thanks

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- **[mirco](/forum/user/28710-mirco "View mirco's Profile")**
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12 years 2 weeks ago [\#175729](#175729) by [mirco](/forum/user/28710-mirco "View mirco's Profile")  Replied by *[mirco](/forum/user/28710-mirco "View mirco's Profile")* on topic *[The items are not display](/forum/2-general-talk-about-hikashop/872345-the-items-are-not-display#175729 "-- url of the page with the problem -- :   www.assistenzainformatica.tv/shop.html  -- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.26  Hello. I have a big problem. When I click on a category nothing appears even if the items are present. My site is:  For example in &quot;Scheda video&quot; there is this:  What happend? Thanks")*

Today expyre my subscription, is this a coincidence?
I renewed it but the problem persist.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg3MjM0NS10aGUtaXRlbXMtYXJlLW5vdC1kaXNwbGF5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
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12 years 2 weeks ago [\#175733](#175733) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[The items are not display](/forum/2-general-talk-about-hikashop/872345-the-items-are-not-display#175733 "-- url of the page with the problem -- :   www.assistenzainformatica.tv/shop.html  -- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.26  Hello. I have a big problem. When I click on a category nothing appears even if the items are present. My site is:  For example in &quot;Scheda video&quot; there is this:  What happend? Thanks")*

Hi,

The content of the page is strange ; I suspect a problem linked with Joomla 3.3.4 - 3.3.6
Please re-download HikaShop 2.3.3 in order to have the patch we made when Joomla 3.3.4 has been published (3 days afters the official release of HikaShop 2.3.3).

And yes, it's a pure coincidence ; there is no code in HikaShop which indicate the date or your subscription or else.
Everybody download the same packages.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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- **[mirco](/forum/user/28710-mirco "View mirco's Profile")**
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12 years 2 weeks ago -  12 years 2 weeks ago [\#175775](#175775) by [mirco](/forum/user/28710-mirco "View mirco's Profile")  Replied by *[mirco](/forum/user/28710-mirco "View mirco's Profile")* on topic *[The items are not display](/forum/2-general-talk-about-hikashop/872345-the-items-are-not-display#175775 "-- url of the page with the problem -- :   www.assistenzainformatica.tv/shop.html  -- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.26  Hello. I have a big problem. When I click on a category nothing appears even if the items are present. My site is:  For example in &quot;Scheda video&quot; there is this:  What happend? Thanks")*

I downloaded the file and reinstall it but the problem persist.
Do I have to uninstall Hikashop before reinstall it?
Is there a risk of losing data?

Last edit: 12 years 2 weeks ago by [mirco](/forum/user/28710-mirco "View mirco's Profile").

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- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
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12 years 1 week ago [\#176080](#176080) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[The items are not display](/forum/2-general-talk-about-hikashop/872345-the-items-are-not-display#176080 "-- url of the page with the problem -- :   www.assistenzainformatica.tv/shop.html  -- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.26  Hello. I have a big problem. When I click on a category nothing appears even if the items are present. My site is:  For example in &quot;Scheda video&quot; there is this:  What happend? Thanks")*

Hi,

You do not need to uninstall HikaShop to update it.
If you delete HikaShop, we do not delete the HikaShop tables in the database (in case that it was a mistake) but it's not something recommended.

I'll send a message to Nicolas so he will take a look at your website.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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