[Skip to main content](#vessel-content) # Issues checking out on an iPad ## - **[vanboke](/forum/user/4873-vanboke "View vanboke's Profile")** - [![vanboke's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4873-vanboke "View vanboke's Profile") Topic Author - [ Offline](/forum/user/4873-vanboke) Less More - Posts: 157 - Thank you received: 8 - - 11 years 4 months ago [\#204151](#204151) by [vanboke](/forum/user/4873-vanboke "View vanboke's Profile") *[Issues checking out on an iPad](/forum/2-general-talk-about-hikashop/877398-issues-checking-out-on-an-ipad#204151 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.29 -- Browser(s) name and version -- : iPad iOS 8 I have an odd issue, that I can't see any mention of in the forums, so I thought I would ask. I have found that users of iPads are having a hard time checking out. What is happening is that when a user is checking out and trying to enter in their address, they try to enter a field to enter the data asked for (address for example) and they can't enter anything. You can click on the field, but it never goes into edit mode, and the keyboard never appears to enter text into the field. I have replicated this on my iPad as well as my wife's. AND it only happens on this one website. Any others I have built using HikaShop don't have this issue at all. Although this one website is the only one currently running HikaShop on Joomla 3. Has anyone ever seen this? Anyone have any idea what is causing this? Any help or thoughts would be appreciated.")* was created by *[vanboke](/forum/user/4873-vanboke "View vanboke's Profile")* -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.29 -- Browser(s) name and version -- : iPad iOS 8 I have an odd issue, that I can't see any mention of in the forums, so I thought I would ask. I have found that users of iPads are having a hard time checking out. What is happening is that when a user is checking out and trying to enter in their address, they try to enter a field to enter the data asked for (address for example) and they can't enter anything. You can click on the field, but it never goes into edit mode, and the keyboard never appears to enter text into the field. I have replicated this on my iPad as well as my wife's. AND it only happens on this one website. Any others I have built using HikaShop don't have this issue at all. Although this one website is the only one currently running HikaShop on Joomla 3. Has anyone ever seen this? Anyone have any idea what is causing this? Any help or thoughts would be appreciated. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg3NzM5OC1pc3N1ZXMtY2hlY2tpbmctb3V0LW9uLWFuLWlwYWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 11 years 4 months ago [\#204188](#204188) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Issues checking out on an iPad](/forum/2-general-talk-about-hikashop/877398-issues-checking-out-on-an-ipad#204188 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4.29 -- Browser(s) name and version -- : iPad iOS 8 I have an odd issue, that I can't see any mention of in the forums, so I thought I would ask. I have found that users of iPads are having a hard time checking out. What is happening is that when a user is checking out and trying to enter in their address, they try to enter a field to enter the data asked for (address for example) and they can't enter anything. You can click on the field, but it never goes into edit mode, and the keyboard never appears to enter text into the field. I have replicated this on my iPad as well as my wife's. AND it only happens on this one website. Any others I have built using HikaShop don't have this issue at all. Although this one website is the only one currently running HikaShop on Joomla 3. Has anyone ever seen this? Anyone have any idea what is causing this? Any help or thoughts would be appreciated.")* Hi, We don't have any iPad at hand and cannot replicate with the other devices we have on our end. So hard to help I'm afraid ![:/](/irritated.gif ":/") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg3NzM5OC1pc3N1ZXMtY2hlY2tpbmctb3V0LW9uLWFuLWlwYWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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