[Skip to main content](#vessel-content) # Characters in 'for' field ## - **[shemeck](/forum/user/28437-shemeck "View shemeck's Profile")** - [![shemeck's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28437-shemeck "View shemeck's Profile") Topic Author - [ Offline](/forum/user/28437-shemeck) Less More - Posts: 55 - Thank you received: 1 - - 10 years 11 months ago [\#222815](#222815) by [shemeck](/forum/user/28437-shemeck "View shemeck's Profile") *[Characters in 'for' field](/forum/2-general-talk-about-hikashop/880853-characters-in-for-field#222815 "-- url of the page with the problem -- : www.shemeck.pl -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.3.28 Dear Hika, We get information from our users, that they getting confirmation on email, but some characters in their name are not displayed correctly. As You can see in attached image for name Przemysław we are getting wrong "ł" formatting. Best Regards SHEMECK")* was created by *[shemeck](/forum/user/28437-shemeck "View shemeck's Profile")* -- url of the page with the problem -- : [ www.shemeck.pl](https://www.shemeck.pl) -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.3.28 Dear Hika, We get information from our users, that they getting confirmation on email, but some characters in their name are not displayed correctly. As You can see in attached image for name Przemysław we are getting wrong "ł" formatting. Best Regards SHEMECK - [ ![outlook.png](/forum/attachment/28142) ](/forum/attachment/28142 "outlook.png") [ ](/forum/attachment/28142?download=1 "outlook.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4MDg1My1jaGFyYWN0ZXJzLWluLWZvci1maWVsZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 10 years 11 months ago [\#222823](#222823) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Characters in 'for' field](/forum/2-general-talk-about-hikashop/880853-characters-in-for-field#222823 "-- url of the page with the problem -- : www.shemeck.pl -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.3.28 Dear Hika, We get information from our users, that they getting confirmation on email, but some characters in their name are not displayed correctly. As You can see in attached image for name Przemysław we are getting wrong "ł" formatting. Best Regards SHEMECK")* Hi, It could either come from the "Charset" setting of the Emails section of the HikaShop configuration, the way your email server handles the sending of emails with special characters, or the way your customers email client display the emails with special characters. So the question is: Are you able to reproduce the problem with a gmail email address. If no, then the problem is with the email client. If yes, then the issue is either with that setting or the email server and you'll have to contact the support of your hosting company in order to see with them what you should put in that setting and if they don't have any problem with the support of special characters for the emails sent by their email server. The following user(s) said Thank You: [shemeck](/forum/user/28437-shemeck "View shemeck's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4MDg1My1jaGFyYWN0ZXJzLWluLWZvci1maWVsZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[shemeck](/forum/user/28437-shemeck "View shemeck's Profile")** - [![shemeck's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28437-shemeck "View shemeck's Profile") Topic Author - [ Offline](/forum/user/28437-shemeck) Less More - Posts: 55 - Thank you received: 1 - - 10 years 10 months ago [\#224121](#224121) by [shemeck](/forum/user/28437-shemeck "View shemeck's Profile") Replied by *[shemeck](/forum/user/28437-shemeck "View shemeck's Profile")* on topic *[Characters in 'for' field](/forum/2-general-talk-about-hikashop/880853-characters-in-for-field#224121 "-- url of the page with the problem -- : www.shemeck.pl -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.3.28 Dear Hika, We get information from our users, that they getting confirmation on email, but some characters in their name are not displayed correctly. As You can see in attached image for name Przemysław we are getting wrong "ł" formatting. Best Regards SHEMECK")* Dear Nicolas, Thank You for Your answer - we will check it soon. Best Regards SHEMECK Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4MDg1My1jaGFyYWN0ZXJzLWluLWZvci1maWVsZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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