[Skip to main content](#vessel-content) # error display in creation new order ## - **[handlyweb](/forum/user/34090-handlyweb "View handlyweb's Profile")** - [![handlyweb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34090-handlyweb "View handlyweb's Profile") Topic Author - [ Offline](/forum/user/34090-handlyweb) Less More - Posts: 9 - Thank you received: 0 - - 10 years 9 months ago [\#227295](#227295) by [handlyweb](/forum/user/34090-handlyweb "View handlyweb's Profile") *[error display in creation new order](/forum/2-general-talk-about-hikashop/881704-error-display-in-creation-new-order#227295 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 Good morning, I'm in big trouble. When I enter the voice orders and create a new order, click on the edit icon fields and I get a pop-up window without any white field to fill them information to add. First I remember that pop out where I could add text, and now completely blank page. Even when I try to print the invoice, email, or click the text received Shipping window appears white. How can I solve this problem? I really need to solve soon. I attach images to understand. Thanks in advance, I await your precious news, thanks")* was created by *[handlyweb](/forum/user/34090-handlyweb "View handlyweb's Profile")* -- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 Good morning, I'm in big trouble. When I enter the voice orders and create a new order, click on the edit icon fields and I get a pop-up window without any white field to fill them information to add. First I remember that pop out where I could add text, and now completely blank page. Even when I try to print the invoice, email, or click the text received Shipping window appears white. How can I solve this problem? I really need to solve soon. I attach images to understand. Thanks in advance, I await your precious news, thanks - [ ![2016-01-22_124341.jpg](/forum/attachment/29014) ](/forum/attachment/29014 "...-22_124341.jpg") [ ](/forum/attachment/29014?download=1 "...-22_124341.jpg") - [ ![2016-01-22_124402.jpg](/forum/attachment/29015) ](/forum/attachment/29015 "...-22_124402.jpg") [ ](/forum/attachment/29015?download=1 "...-22_124402.jpg") - [ ![2016-01-22_124422.jpg](/forum/attachment/29016) ](/forum/attachment/29016 "...-22_124422.jpg") [ ](/forum/attachment/29016?download=1 "...-22_124422.jpg") - [ ![2016-01-22_124453.jpg](/forum/attachment/29017) ](/forum/attachment/29017 "...-22_124453.jpg") [ ](/forum/attachment/29017?download=1 "...-22_124453.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4MTcwNC1lcnJvci1kaXNwbGF5LWluLWNyZWF0aW9uLW5ldy1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 9 months ago [\#227301](#227301) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[error display in creation new order](/forum/2-general-talk-about-hikashop/881704-error-display-in-creation-new-order#227301 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 Good morning, I'm in big trouble. When I enter the voice orders and create a new order, click on the edit icon fields and I get a pop-up window without any white field to fill them information to add. First I remember that pop out where I could add text, and now completely blank page. Even when I try to print the invoice, email, or click the text received Shipping window appears white. How can I solve this problem? I really need to solve soon. I attach images to understand. Thanks in advance, I await your precious news, thanks")* Hi, You will find several dozen of threads talking about a popup issue. That issue is related to Joomla 3.4.x [ www.hikashop.com/support/documentation/3...-hikashop-2-6-1.html](https://www.hikashop.com/support/documentation/333-about-hikashop-2-6-1.html) Regards, PS : Please avoid the creation of topic with full uppercase title. --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4MTcwNC1lcnJvci1kaXNwbGF5LWluLWNyZWF0aW9uLW5ldy1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[handlyweb](/forum/user/34090-handlyweb "View handlyweb's Profile")** - [![handlyweb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34090-handlyweb "View handlyweb's Profile") Topic Author - [ Offline](/forum/user/34090-handlyweb) Less More - Posts: 9 - Thank you received: 0 - - 10 years 9 months ago [\#227503](#227503) by [handlyweb](/forum/user/34090-handlyweb "View handlyweb's Profile") Replied by *[handlyweb](/forum/user/34090-handlyweb "View handlyweb's Profile")* on topic *[error display in creation new order](/forum/2-general-talk-about-hikashop/881704-error-display-in-creation-new-order#227503 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 Good morning, I'm in big trouble. When I enter the voice orders and create a new order, click on the edit icon fields and I get a pop-up window without any white field to fill them information to add. First I remember that pop out where I could add text, and now completely blank page. Even when I try to print the invoice, email, or click the text received Shipping window appears white. How can I solve this problem? I really need to solve soon. I attach images to understand. Thanks in advance, I await your precious news, thanks")* Many thanks, apologizes uppercase, actually it means yelling and not correct! Thanks again Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4MTcwNC1lcnJvci1kaXNwbGF5LWluLWNyZWF0aW9uLW5ldy1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 9 months ago [\#227505](#227505) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[error display in creation new order](/forum/2-general-talk-about-hikashop/881704-error-display-in-creation-new-order#227505 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 Good morning, I'm in big trouble. When I enter the voice orders and create a new order, click on the edit icon fields and I get a pop-up window without any white field to fill them information to add. First I remember that pop out where I could add text, and now completely blank page. Even when I try to print the invoice, email, or click the text received Shipping window appears white. How can I solve this problem? I really need to solve soon. I attach images to understand. Thanks in advance, I await your precious news, thanks")* Hi, No problem ![:)](/media/kunena/emoticons/8.png ":)") Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4MTcwNC1lcnJvci1kaXNwbGF5LWluLWNyZWF0aW9uLW5ldy1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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